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London Capital Credit Union: Savings reviews

4.68
Based on 1,758 reviews, last reviewed 5th Aug 2026
216% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
11%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
1%

Latest highest rating:

5

I have always been satisfied with the service and ad... I have always been satisfied with the service and advice Reviewed on: 5th August 2026
Sumitaben J's avatar
Sumitaben J

Latest lowest rating:

2

Poor customer service. When answering the phone, they are not consistent with their understanding and advice on how to resolve an issue. They also fail to add savings from a... Read more Reviewed on: 8th July 2026
Lens's avatar
Lens

About this product

London Capital Credit Union have a range of savings account for members.

You can start a regular savings plan from your salary, your bank account, or by using your child benefit. To apply for a London Capital Credit Union savings account, you must be a member.

London Capital Credit Union savings account reviews help you find out what it’s really like to be a customer. If you’ve used London Capital Credit Union before, you can also leave a review and share your experience.

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London Capital Credit Union Savings reviews (1758)

Started recently, I wish I knew about this before, b...

5
Started recently, I wish I knew about this before, but now is a good start and I very much encourage it. The money comes out as direct debit or directly from the employee salary, and this makes things very easy. Reviewed on: 26th June 2026

Easy to manage, easy to deal with.

5
Easy to manage, easy to deal with. Online access, responsive to requests, and a simple way to set a bit aside for a rainy day without missing it too much. Reviewed on: 25th June 2026

Excellent

5
Its been very pleasant and helpful, my loan was approved very quickly Reviewed on: 25th June 2026

Friendly customer services.

5
Friendly customer services. It help to save for a raining day. It provides regular updates on services that are available to us Reviewed on: 25th June 2026

By comparison, LCCU is the best

5
I am quite pleased with being a member of this credit union for more than one reason. I am a member of another credit union in another part of London (not North), and this is how I can compare and say quite confidently that this credit union’s efficiency and great customer service exceeds others. Reviewed on: 25th June 2026

Great Service and staff.

5
Great Service and staff. Always reliable Reviewed on: 25th June 2026

Very professional.

5
Very professional. Good online interface. Reviewed on: 25th June 2026

Great savings, better loans.

5
I’ve been with the credit union for years now and find them to be very good. I’ve also borrowed from them and the interest rate is not much. You also get interest on your savings which is more than what regular banks give. Reviewed on: 25th June 2026

Polite and helpful staff.

5
Polite and helpful staff. Queries answered timely. Reviewed on: 25th June 2026

I can’t speak highly enough of capital credit union.

5
I can’t speak highly enough of capital credit union. They’re amazing company who genuinely listen to their members and take the time to help, not just push products. Any time I’ve had questions or needed support, they’ve been patient, understanding, and found solutions that work for me. It’s rare to find that level of care these days. If you want a financial partner that actually has your back, this is it. Reviewed on: 25th June 2026

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