Smart Money People Logo
Share this page
Link copied

Loughborough Building Society: Savings reviews

View other Loughborough Building Society products
4.95
Based on 282 reviews, last reviewed 14th Apr 2025
41% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
5%
3 star
See only 3 star reviews
0%
2 star
See only 2 star reviews
0%
1 star
See only 1 star reviews
0%

Latest highest rating:

5

Good old fashioned service. Good old fashioned service with passbook provided. Being able to speak directly to a human being and not being at the mercy of trying to communicate v... Read more Reviewed on: 14th April 2025
Verified source

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.
Read all reviews See your review

About this product

Loughborough Building Society have a range of instant access and limited access savings accounts to choose from.

Some accounts be opened with as little as £1 and the interest rates are variable. Accounts can be opened in the branch or via post.

Loughborough Building Society savings account reviews help you find out what it’s like to be a customer. If you’ve used Loughborough Building Society before, you can also leave a review and share your experience.

Loughborough Building Society Savings reviews (282)

Review of the Loughborough Building Society, Savings:

In branch service review

4
Friendly and responsive staff. A courtesy email saying funds had been received would have been reassuring. I had to chase for written information of this. Reviewed on: 4th October 2024
Verified member's avatar
Verified member

Very friendly

5
The staff are always very friendly, polite, professional and efficient Reviewed on: 24th March 2025
Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 24th March 2025
Loughborough Building Society Logo
Loughborough Building Society

No improvements needed

5
No improvements needed friendly, knowledgeable staff. Proffesional, caring and understandable thankyou Jackie Reviewed on: 24th March 2025
Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 24th March 2025
Loughborough Building Society Logo
Loughborough Building Society

In branch service review

5
Telephone contact is essential to me. I do not like computers. Reviewed on: 14th March 2025

In branch service review

5
Speed up the return of application. Reviewed on: 14th March 2025

In branch service review

5
Quick to open accounts. Didn't receive maturity letter. Reviewed on: 14th March 2025

In branch service review

5
In-branch service excellent, however the savings team could have kept us informed of the delays taking place behind the scenes with the ISA transfer. Reviewed on: 14th March 2025

Friendly, and helpful staff at Long Eaton

5
Friendly, and helpful staff at Long Eaton Reviewed on: 7th March 2025
Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 7th March 2025
Loughborough Building Society Logo
Loughborough Building Society

Excellent service

5
Excellent service from Jackie, thank you Reviewed on: 7th March 2025
Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 7th March 2025
Loughborough Building Society Logo
Loughborough Building Society

In branch service review

5
This has been the first time I open savings accounts by email. However, they were very easy to open and my first deposits were promptly acknowledged. I'm glad to save with Loughborough Building Society. Reviewed on: 7th March 2025

unsatisfactory technology

4
1.Your website didn't allow me to send a secure e-mail. 2.My bond matured at midnight 28.02.25. Money not sent to my account until 03.03.25. If you have the capability to move it to a holding account why can't you move it to my account instead? Reviewed on: 3rd March 2025
Reply from Loughborough Building Society We apologise our service did not meet your expectations; and you were unable to get in touch when you wanted to. The product summary outlines when funds would be available after maturity, which for the latest maturity was the 3rd of March. We will use your feedback to continue to improve our services and thank you for taking the time to provide it. If you would like to talk to us to discuss further, please contact us at [email protected] providing your contact details. Response date: 5th March 2025
Loughborough Building Society Logo
Loughborough Building Society

Do you have a different Loughborough Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

Loughborough Building Society has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill