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Loughborough Building Society: Savings reviews

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4.93
Based on 404 reviews, last reviewed 29th Aug 2025
22% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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94%
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6%
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Latest highest rating:

5

Jackie was helpful, efficient staff Jackie was helpful, efficient staff Reviewed on: 29th August 2025
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Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.
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About this product

Loughborough Building Society have a range of instant access and limited access savings accounts to choose from.

Some accounts be opened with as little as £1 and the interest rates are variable. Accounts can be opened in the branch or via post.

Loughborough Building Society savings account reviews help you find out what it’s like to be a customer. If you’ve used Loughborough Building Society before, you can also leave a review and share your experience.

Loughborough Building Society Savings reviews (404)

Review of the Loughborough Building Society, Savings:

In branch service review

4
Friendly and responsive staff. A courtesy email saying funds had been received would have been reassuring. I had to chase for written information of this. Reviewed on: 4th October 2024
Verified member's avatar
Verified member

So far, so very good

5
My experience to date, whilst limited, has been excellent. Millie has provided great customer service with clear instructions of her requirements Reviewed on: 10th July 2025
Ryan Turnbull's avatar
Ryan Turnbull
Reply from Loughborough Building Society Thanks for sharing your experience with us Ryan, so glad that we could help! Response date: 11th July 2025
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Loughborough Building Society

Excellent Service

5
My experience with the Loughborough over the past 6 years has been excellent Marie and all the staff always go that extra mile. Thankyou Reviewed on: 10th July 2025
Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 11th July 2025
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Loughborough Building Society

Excellent customer service.

5
Excellent customer service. Dylan is very knowledgeable, very helpful and nothing is too much trouble. Reviewed on: 10th July 2025
Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 11th July 2025
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Loughborough Building Society

In branch service review

4
Competitive products, good customer service, but no online banking presence. Reviewed on: 9th July 2025

In branch service review

5
The staff at Long Eaton are brilliant and could not be more helpful. Only time I have phones head office they were equally helpful. Reviewed on: 9th July 2025

In branch service review

5
The member of staff who dealt with us was very efficient, friendly and professional. Reviewed on: 9th July 2025

In branch service review

5
Replies are very quick; service is second to none. Reviewed on: 9th July 2025

In branch service review

5
Personal service. Always helpful and ready with expert advice. Nice to deal person-to-person. Perhaps online link to view account would be helpful. Reviewed on: 9th July 2025

In branch service review

4
Account opened by post. Very straightforward. No issues experienced. Reviewed on: 9th July 2025

Clear and easy to understand website friendly servic...

5
Clear and easy to understand website friendly service from Marie Reviewed on: 8th July 2025
Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 9th July 2025
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Loughborough Building Society

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