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LV (Liverpool Victoria): Home Insurance reviews

Name: Home Insurance
Rating: 3.64 (134 reviews)

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3.44

Based on 134 reviews, last reviewed 10th Oct 2024

88% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

51%

19%

27%

Latest highest rating:

4

Right level of insurance No-one likes it when your renewal quote arrives much higher than expected. After shopping around l decided to buy my home insurance from LV even thoug... Read more Reviewed on: 10th October 2024

Latest lowest rating:

1

Never had a home insurance claim. Never had a home insurance claim. My building and contents insurance doubled on renewal from 300 to over 600! Reviewed on: 11th June 2024

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About this product

Choosing the right insurance provider can be daunting with so many on the market. At Smart Money People, we collect LV= home insurance reviews from existing policyholders to help you make a better financial decision. Find out how customers rate the service they have received from LV=.

LV= offers a variety of insurance policies, with discounts available when you combine its home and motor policies. There are three levels of home insurance to choose from: essentials, home and home plus. LV= home insurance policies come with the benefit of a 24 hour helpline and a 12 month guarantee on repairs.

What do you need from a home insurance policy? Are you searching for a flexible policy, with a range of optional add-ons? Or are you simply looking for the most cost-effective premium? Are you prioritising buildings insurance, or do you only need contents insurance? Perhaps you’re planning to combine both policies? Whatever your needs, read our LV= home insurance reviews to see how genuine customers rate their policies.

Have you had a home insurance policy with LV=? Whether good or bad, give an honest account of your experience. Did you purchase buildings insurance, contents insurance, or both? What level of cover did you choose, and were you satisfied with your policy? Did you have any experience with the customer service team? Would you renew your policy and recommend it to family or friends? Write an honest LV= home insurance review. Together, we can help people like you make better financial decisions.

LV (Liverpool Victoria) Home Insurance reviews (134)

Review of the LV (Liverpool Victoria), Home Insurance:

Competitive pricing, friendly assistance

Having received a renewal notice from our previous home insurance company which was going to cost £100 more than previous year, we decided to ask for a quote from Liverpool Victoria. The Freephone line was answered quickly by a friendly, helpful assistant. She advised me of various options and extras, clearly explaining advantages and costs. There was no pressure, just clear and helpful advice. I didn't have to go into great detail regarding how near to property trees were planted, etc, and was given a quotation for comprehensive cover which was much cheaper than we had paid last year. We decided to accept the quotation as we were very pleased with the price and cover. I would recommend. Reviewed on: 4th July 2017

Simple but effective

Relatively simple policies that are easy to understand Reviewed on: 19th September 2018

The best love LV

Excellent service professional people just a great experience. Reviewed on: 3rd August 2018

Very reliable legal advice

No nonsense advice at the end of the phone, and relevant for scotland, very useful Reviewed on: 17th July 2018

Trusted

Always reliable for us would recommend Reviewed on: 17th July 2018

great

does it exactly what was required very good Reviewed on: 17th July 2018

Always Helpful

Never had a problem when contacting by phone. Only complaint would be why the renewal price is always higher than the new customer online price. It just means I get an online quote, phone up and ask LV to match it. Would be nice to cut out the middle bit. Reviewed on: 4th June 2018

Good value

LV always gives us a competitive renewal quote. The excess is also reasonable compared to other insurers. Reviewed on: 1st October 2017

House insurance renewal

Despite LV being recommended as a "best buy" by Which?, I'm finding it difficult to stick with them. I have so far stuck with them for the last 3 years simply because of Which's recommendations, but hoisting the premium more than 20% each year for the last two years is really too much considering that I have never made a claim from them and indeed not for any insurance company for over 10 years and even then it was just a light fitting that fell from the ceiling. At one time LV were financially competitive, but they are no longer and this will be my last year with them should they continue to fleece their loyal customers. Reviewed on: 20th September 2017

Pure and simple

I have been with Liverpool victoria for 3 years,my money is taken each month by dd. I have never made a claim and I have never had any dealings with them over the phone Reviewed on: 18th September 2017

Great price for good cover

Always happy to use LV when the price is right and they provide the cover we need. A local company who employs loads of local people and have always had good service. Reviewed on: 13th September 2017

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