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Mansfield Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.54 (297 reviews)

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4.61

Based on 297 reviews, last reviewed 23rd Feb 2025

13% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

72%

20%

Latest highest rating:

5

The Building Society was very easy to communicate wi... The Building Society was very easy to communicate with, quick to respond to questions and everyone was friendly. Reviewed on: 23rd February 2025

Latest lowest rating:

1

No App, cant get through! No App, very challening to keep track of your finances. Alao difficult to get through to speak to a person for basic account info.I chose Mansfield ba... Read more Reviewed on: 28th December 2024

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About this product

Finding the right mortgage product can be a daunting process. We want to make this simpler for you. Our Mansfield Building Society mortgage reviews can give you valuable insight into life as a customer.

Mansfield Building Society is an independent mutual, offering a range of mortgage products. Before taking out a mortgage, always be confident with the terms, conditions and interest rates of the product. If you’re unsure, contact the lender or an independent advisor to discuss the options available to you.

Are you considering Mansfield Building Society as your mortgage lender? Learn more about the lender by reading the reviews on Smart Money People. Find out how satisfied borrowers have been with their mortgage products. Learn more about the Society’s level of customer service. Find out the pros and cons of Mansfield Building Society mortgages from the genuine experiences of others.

Have you got a Mansfield Building Society mortgage? Share your experience with others by writing a review. Together, we can help people like you make better financial decisions. Tell us about the application process: did the Society support you throughout it? Have you been satisfied so far with your mortgage product? Does the Society keep you up to date with any important mortgage news or changes? Would you recommend the lender to family and friends? Write a Mansfield Building Society mortgage review today.

Mansfield Building Society Mortgages reviews (297)

Review of the Mansfield Building Society, Mortgages:

Always helpful staff and managed us through the self...

Always helpful staff and managed us through the self build process really well. Thank you Reviewed on: 15th January 2025

Great customer service

Mansfield contacted when my deal expired to ensure that if I were going to struggle with the new monthly amount to contact them and potentially work out a plan, end of year accounts were sent out in good time overall very happy I used them Reviewed on: 14th September 2022

First Class Service

The product that we have taken up is exactly what we wanted and the service given has been excellent. Reviewed on: 13th September 2022

Mortgage

from start to finish during the mortgaging process the BS was easy to use and the staff were helpful. after the first 2 years, i was offered to extend the period of fixed term Reviewed on: 3rd September 2022

RIO Mortgage

A painless procedure throughout. Although most contact was via the Broker when required Mansfield staff were very helpful. Reviewed on: 30th August 2022

2 trouble free years

No problems during our two year term Reviewed on: 16th August 2022

Very prompt and accommodating

All the staff at Mansfield Building Society have been incredibly patient, prompt and accommodating of my personal circumstances throughout the process of me purchasing my first home. Would definitely recommend! Reviewed on: 15th August 2022

Great service

I did my application through a broker however when I contacted Mansfield myself they were quick to get hold off and I never have to repeat myself twice. They put all the notes on file of the phone conversation so it can be picked up next time. Anything they said was going to get done always happened and very quickly too. Reviewed on: 5th August 2022

Outstanding Customer Care

By far the best mortgage company I have ever used. I was desperate to arrange an above board Regulated BTL mortgage for my mum, and without Mansfield, I don't think this would have been possible. There a lot of charlatan companies out there but I can assure you that Mansfield is not one of them. My Advisor was Gemma Barlow who was amazing! She listened to what my needs were, was empathetic, courteous, and above all else extremely professional. She provided prompt responses and kept me fully abreast of the process from start to finish. I have no words to express how grateful I am to her. My mum is now in a new home and I can't thank Mansfield enough. I would 100% recommend using this company. Reviewed on: 4th August 2022

Efficient

Staff have always been very helpful and efficient in dealing with my queries and continued support Reviewed on: 4th August 2022

very friendly and efficient service

i have had a mortgage with Mansfield for five years and recently wished to extend the period of the loan and this was arranged without any difficulty or problems by helpful staff. Reviewed on: 1st August 2022

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