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Mansfield Building Society: Mortgages reviews

4.61
Based on 304 reviews, last reviewed 6th Mar 2025
15% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
72%
See only 4 star reviews
20%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

5

Great service Great service, no issues. Good communication Reviewed on: 5th March 2025
Julie S's avatar
Julie S

Latest lowest rating:

1

No App, cant get through! No App, very challening to keep track of your finances. Alao difficult to get through to speak to a person for basic account info.I chose Mansfield ba... Read more Reviewed on: 28th December 2024
Shaun's avatar
Shaun

About this product

Finding the right mortgage product can be a daunting process. We want to make this simpler for you. Our Mansfield Building Society mortgage reviews can give you valuable insight into life as a customer.

Mansfield Building Society is an independent mutual, offering a range of mortgage products. Before taking out a mortgage, always be confident with the terms, conditions and interest rates of the product. If you’re unsure, contact the lender or an independent advisor to discuss the options available to you.

Are you considering Mansfield Building Society as your mortgage lender? Learn more about the lender by reading the reviews on Smart Money People. Find out how satisfied borrowers have been with their mortgage products. Learn more about the Society’s level of customer service. Find out the pros and cons of Mansfield Building Society mortgages from the genuine experiences of others.

Have you got a Mansfield Building Society mortgage? Share your experience with others by writing a review. Together, we can help people like you make better financial decisions. Tell us about the application process: did the Society support you throughout it? Have you been satisfied so far with your mortgage product? Does the Society keep you up to date with any important mortgage news or changes? Would you recommend the lender to family and friends? Write a Mansfield Building Society mortgage review today.

Mansfield Building Society Mortgages reviews (304)

Review of the Mansfield Building Society, Mortgages:

Very personable, you feel valued and not just a numb...

5
Very personable, you feel valued and not just a number to them. The fact that you speak to actual people and not just a computer means a ridiculous amount in today’s society. Renewing are mortgage was so easy and took all the anxiety we were feeling out of it. Reviewed on: 21st February 2025

Great traditional BS to deal with

5
Easy to deal with - no waiting for minutes at a call center-questions answered eff I first started out Reviewed on: 19th January 2022

My experience was that of efficiency and professionalism. Everything that was necessary to be completed was on time and enabled the process to be as stress free as possible.

4
The Mansfield Building Society understood the reasons for the mortgage and helped it to happen in a timely manner. Reviewed on: 18th January 2022

Morgage

5
I have been very pleased with Mansfield building society they have been very helpful throughout the term of my mortgage and I would recommend them Reviewed on: 12th January 2022

Friendly, welcoming staff

5
It's so nice to deal with people who understand you are not doing these things often, explain, listen in a lovely friendly way. Reply back quickly. We'll done all of you. Reviewed on: 7th January 2022

competative and approachable society

5
The Mansfield is good value for money and keeps me informed of all relevant matters. Reviewed on: 4th January 2022

Great Experience

5
For my first ever mortgage I was extremely nervous and had lots of questions to ask! Mansfield always went above and beyond and always responded to my queries first hand. Every team member I have spoken to have always being really accommodating and friendly. Thankyou! Reviewed on: 4th January 2022

A supportive caring Building Society

5
Having to apply for a mortgage in your 60s isn’t the best thing but the Mansfield were one of the only lenders who appreciated the need for this service They were supportive and caring with friendly and efficient customer service Reviewed on: 31st December 2021

Help for Retirees

4
We are very grateful our advisor finally found a mortgage company that would consider lending to us even though we are retired. All completed, we move in this week. Reviewed on: 13th December 2021

Friendly, Very Polite, Understanding, Knowledgeable and Professional !

5
I had a 'relationship' with the Halifax for over 20 years for comparison, the Customer service was sloppy, unfriendly to deal with and lacked the understanding of what a customer required. Appalling. Reviewed on: 10th December 2021

My mortgage

5
Very happy with time and care to spend time clearly explaining about different items . Reviewed on: 6th December 2021

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