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Mansfield Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.54 (292 reviews)

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4.61

Based on 292 reviews, last reviewed 14th Feb 2025

18% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

72%

20%

Latest highest rating:

5

Easy, clear, informative Very easy and clear information about options available when renewing my mortgage. Good range of accounts available , particularly for older applica... Read more Reviewed on: 14th February 2025

Latest lowest rating:

1

No App, cant get through! No App, very challening to keep track of your finances. Alao difficult to get through to speak to a person for basic account info.I chose Mansfield ba... Read more Reviewed on: 28th December 2024

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About this product

Finding the right mortgage product can be a daunting process. We want to make this simpler for you. Our Mansfield Building Society mortgage reviews can give you valuable insight into life as a customer.

Mansfield Building Society is an independent mutual, offering a range of mortgage products. Before taking out a mortgage, always be confident with the terms, conditions and interest rates of the product. If you’re unsure, contact the lender or an independent advisor to discuss the options available to you.

Are you considering Mansfield Building Society as your mortgage lender? Learn more about the lender by reading the reviews on Smart Money People. Find out how satisfied borrowers have been with their mortgage products. Learn more about the Society’s level of customer service. Find out the pros and cons of Mansfield Building Society mortgages from the genuine experiences of others.

Have you got a Mansfield Building Society mortgage? Share your experience with others by writing a review. Together, we can help people like you make better financial decisions. Tell us about the application process: did the Society support you throughout it? Have you been satisfied so far with your mortgage product? Does the Society keep you up to date with any important mortgage news or changes? Would you recommend the lender to family and friends? Write a Mansfield Building Society mortgage review today.

Mansfield Building Society Mortgages reviews (292)

Review of the Mansfield Building Society, Mortgages:

Friendly, clear info.

Friendly, clear info. Price could be much more competitive. Reviewed on: 17th December 2024

Satisfied

The society was recommended by our Financial Advisor following an annual review of our finance needs and plans. I had never heard of The MBS prior to that but the mortgage offer was reasonable and rates have remained so over the years. Correspondence and statement have been clear and easy to understand and all telephone queries dealt with promptly and efficiently. Reviewed on: 11th September 2021

Brilliant

The Mansfield building society made it possible for us to get on the property ladder and we thank them for giving us that opportunity. We would have stayed with them but unfortunately due to our circumstances of Staircasing our house to 100% they couldn’t help. Customer service always excellent when ever I needed to call and if they needed to let us know anything we always had plenty of notice to action any requests. 10/10 Reviewed on: 31st August 2021

Great people

Both while setting up the mortgage and during the period of the mortgage everyone at the Mansfield was very helpful. My disappointment was leaving and that was because the Mansfield has no flexibility in its rules. We were happy and wanted to stay, but the Mansfield were unable to offer a product which is on offer with them, but not to us. Rules are there as a guidance and should be used as such, not in concrete. The product which was on offer at the Mansfield we have taken elsewhere. Reviewed on: 25th August 2021

Later in life mortgage

Mansfield were one of the early ones with retirement mortgages. I had great service from them, I only changed to get a rolling retirement mortgage. Reviewed on: 19th August 2021

Difficult Times

it has been a difficult period but the staff at the Mansfield Building Society have always come through with a smile. Reviewed on: 13th August 2021

Very helpful staff, with a personal approach to communication. I really value their expertise and support.

I've received help from several good people at Mansfield. Sophie Cook, in particular, has provided tremendous assistance through a fairly prolonged and complicated situation. It's great to be able to contact real humans with real knowledge. Thank you! Reviewed on: 12th August 2021

Very good company to deal with

Very good company to deal with, excellent customer service, only left as found a better interest rate, other than that I would recommend Reviewed on: 9th August 2021

Fantastic building society.

I had been looking for months, with the help of the mortgage broker, and nobody was able to help me. I got in touch with the Mansfield purely by chance, and they couldn’t have been more accommodating or helpful. Really personable, polite, nothing was too much trouble – cannot recommend them highly enough. Reviewed on: 7th August 2021

Excellent service - great people to deal with

We were switching our mortgage from a major bank to Mansfield - who offered a mortgage product which our mortgage provider (for 25 years) could not match. Not only did the product fit our requirements but the society were a delight o work with through the application process. Our IFA as also very impressed. Being able to talk to an individual who knows your account makes all the difference. Reviewed on: 23rd July 2021

Really happy with service

Happy that they could help me to get a mortgage Reviewed on: 15th July 2021

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