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Mansfield Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.54 (297 reviews)

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4.61

Based on 297 reviews, last reviewed 23rd Feb 2025

13% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

72%

20%

Latest highest rating:

5

The Building Society was very easy to communicate wi... The Building Society was very easy to communicate with, quick to respond to questions and everyone was friendly. Reviewed on: 23rd February 2025

Latest lowest rating:

1

No App, cant get through! No App, very challening to keep track of your finances. Alao difficult to get through to speak to a person for basic account info.I chose Mansfield ba... Read more Reviewed on: 28th December 2024

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About this product

Finding the right mortgage product can be a daunting process. We want to make this simpler for you. Our Mansfield Building Society mortgage reviews can give you valuable insight into life as a customer.

Mansfield Building Society is an independent mutual, offering a range of mortgage products. Before taking out a mortgage, always be confident with the terms, conditions and interest rates of the product. If you’re unsure, contact the lender or an independent advisor to discuss the options available to you.

Are you considering Mansfield Building Society as your mortgage lender? Learn more about the lender by reading the reviews on Smart Money People. Find out how satisfied borrowers have been with their mortgage products. Learn more about the Society’s level of customer service. Find out the pros and cons of Mansfield Building Society mortgages from the genuine experiences of others.

Have you got a Mansfield Building Society mortgage? Share your experience with others by writing a review. Together, we can help people like you make better financial decisions. Tell us about the application process: did the Society support you throughout it? Have you been satisfied so far with your mortgage product? Does the Society keep you up to date with any important mortgage news or changes? Would you recommend the lender to family and friends? Write a Mansfield Building Society mortgage review today.

Mansfield Building Society Mortgages reviews (297)

Review of the Mansfield Building Society, Mortgages:

Friendly, clear info.

Friendly, clear info. Price could be much more competitive. Reviewed on: 17th December 2024

Efficient and clear

We had not planned on taking out a mortgage, but a house sale fell through and we needed a quick injection of capital to complete our move. As an older client (65 at the time) we had limited options but thankfully found Mansfield. The application process was quick and easy and all staff that we contacted were helpful and pleasant The mortgage came through in time to save our plans and those of others within the chain. When it came to redemption your staff were equally helpful and efficient - a big thank you to Shelley Poundall, especially given the current lock-down work conditions. Reviewed on: 27th July 2020

Mortgage for self build

Great customer service. Always easy to get hold of someone that was able to go over and above helping. Only leaving due to better rates with an alternative mortgage provider. Thank you for all your help! Reviewed on: 18th July 2020

Helpful reps, clear instructions, good confidentiality procedures

It's a long time since we had a mortgage so had forgotten procedures. This was different as it is a buy-to-let, which we had never done before. Although an enormous amount of information was required, we were able to do this eventually and our adviser was extremely helpful. Our only complaint would be that sometimes responses were rather slow, but this mostly during lockdown, so appreciate it has been difficult. Reviewed on: 9th July 2020

Good

We were able to obtain a good self build mortgage and most things were very smooth. The rates for switching to an ordinary repayment mortgage were however several percentage points higher than other lenders, including building societies. Reviewed on: 7th July 2020

Great Customer Experience

Just very good from start of process to completion. Reviewed on: 3rd July 2020

Decent service

Only with you for a short period, I had no issues and anytime I needed to speak to someone, you were easy to get hold of. Reviewed on: 2nd July 2020

Helpful provider, but very high interest rates

With my situation(3 years credit history, gifted deposit from my wife who is on a spousal visa), Mansfield were the only provider that would give a mortgage. The process was simple and communication easy. Only area I could fault them on was the high interest rates that they charged. Reviewed on: 1st July 2020

Great service

Very helpful staff , good service but rates a bit high Reviewed on: 25th June 2020

Great service

Great service - just had a better deal elsewhere. I did ask to stay with Mansfield but they could not compete with the new mortgage offer I had. Reviewed on: 22nd May 2020

Interest Only Loan

2 year fixed rate Interest Only Loan Reviewed on: 30th April 2020

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Mansfield Building Society: Mortgages reviews

13% decrease in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Mansfield Building Society Mortgages reviews (297)

Friendly, clear info.

Efficient and clear

Mortgage for self build

Helpful reps, clear instructions, good confidentiality procedures

Good

Great Customer Experience

Decent service

Helpful provider, but very high interest rates

Great service

Great service

Interest Only Loan

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