Smart Money People Logo

Mansfield Building Society: Savings reviews

4.47
Based on 826 reviews, last reviewed 12th Feb 2025
49% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
70%
See only 4 star reviews
18%
See only 3 star reviews
6%
See only 2 star reviews
3%
See only 1 star reviews
3%

Latest highest rating:

5

It was very easy to open the accounts. It was very easy to open the accounts from maturing funds within the societies. Staff were very helpful and efficient in carrying out the necessary pa... Read more Reviewed on: 12th February 2025
Alan Booth's avatar
Alan Booth

Latest lowest rating:

1

Very slow and old fashioned. Very slow and old fashioned. IT systems are not good and need upgrading. Far too much reliance on paperwork Reviewed on: 21st January 2025
Malcolm Chester's avatar
Malcolm Chester

About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Mansfield Building Society Savings reviews (826)

Review of the Mansfield Building Society, Savings:

savings experience

4
i have been satisfied with my savings experience with the mansfield. i have been with them for many years Reviewed on: 23rd January 2025

Rates paid on investment

2
A very poor rate of interest paid on Bonds compared to other providers. Reviewed on: 8th December 2023

Website info needs updating

3
Website gives outdated leaflet telling you how to get your identity verified. Headed into the local branch to be old it’s all done on the electoral register now. Didn’t need to go in, could just have had it dropped off. Reviewed on: 8th December 2023

Very helpful support

5
Now living in Devon, I needed to set up online access to my ISA account. There was a bit of a problem, due to me not writing down my password (being a good boy!), but the on-line help team were very thorough in resolving the problem. Reviewed on: 8th December 2023

A good experience

4
Mansfield BS has been courteous and professional throughout the registration process. A phone call from Mansfield BS early on to check my understanding was much appreciated. Reviewed on: 8th December 2023

Interest uncompetitive

4
appeared to be a great account when opened, but unfortunately Mansfield failed to keep up with other companies in terms of the increasing interest rates environmenrt. Reviewed on: 8th December 2023

Big service from one of the smaller Societies !

5
Overall, a faultless opening operation, with first class handling of transfer and general paperwork! !! Reviewed on: 8th December 2023

Not internet banking.

5
Very good interest rates, attractive stationery, helpful staff, efficient and timely notifications. Reviewed on: 8th December 2023

Good ISA rate

5
Good product. Pleasant helpful staff on end of a telephone. Call back when promised. Reviewed on: 8th December 2023

Disappointed

1
I am used to working with banks that are electronic and you can open accounts instantly online. Having to wait for the post to receive log in details did not work. The account numbers were confusing not the standard 8 numbers it appeared and when i sent money to my supposed new account the money never reached its destination and it was returned. Bad experience Reviewed on: 29th November 2023
Reply from Mansfield Building Society Thank you for taking the time to share your experience, we’re sorry we haven’t lived up to your expectations this time. To send payments into a Mansfield account, your account number must be used as the roll/reference, if this is not included then the payment would be returned. We’d like the opportunity to expand on this, and discuss the issues raised directly. Please contact us on 01623 676363 and ask for the Online Savings Customer Service Manager or email us at [email protected] Response date: 30th November 2023
Mansfield Building Society Logo
Mansfield Building Society

New regular savings account.

5
No problems experienced whilst opening the account by post. Reviewed on: 22nd November 2023

Do you have a different Mansfield Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

Mansfield Building Society has a range of products available. Check the ratings of each product to find the right one for you. View all products