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Mansfield Building Society: Savings reviews

4.61
Based on 1,092 reviews, last reviewed 14th Nov 2025
45% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
75%
See only 4 star reviews
16%
See only 3 star reviews
5%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Excelent personalised service. Excelent personalised service. I rang with an urgent question about setting up a trust account and was called back promptly. It was great to then be... Read more Reviewed on: 14th November 2025
Jane Willdigg's avatar
Jane Willdigg

Latest lowest rating:

2

poor communication-long wait on 16 th October 2025 . My Bond matured on 16 th October 2025 . I filled n the form , expressing my wishes (reinvest some and a cheque for the rest). I didn’t receive any con... Read more Reviewed on: 10th November 2025
LS's avatar
LS

About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Mansfield Building Society Savings reviews (1092)

ISA transfer

5
Great customer service-just one small thing. The ISA transfer could have been dealt with a little sooner once the maturity date had been reached from the other ISA provider Reviewed on: 15th April 2025

Friendly and efficient.

5
Friendly and efficient. Answered all our questions and set up our accounts promptly Reviewed on: 15th April 2025

LOVE a branch where I can actually interact with hum...

5
LOVE a branch where I can actually interact with humans, excellent staff, excellent service, convenient localtion Reviewed on: 15th April 2025

Probably the best local Building Society.

5
Excellent local building society, its always nice to know that you can visit and speak to a member of staff face to face. I have been a member of the society for over 50 years having savings and my first mortgage in 1971. Carry on with the good work. Reviewed on: 15th April 2025

staff at sutton branch pleasant and knowledgeable an...

5
staff at sutton branch pleasant and knowledgeable and efficient Reviewed on: 15th April 2025

Staff very friendly

5
Staff very friendly, showed genuine interest in my wellbeing and family. Reviewed on: 15th April 2025

Great staff, excellent customer service

5
Great staff, excellent customer service Reviewed on: 15th April 2025

Account management clunky

4
Your interest rates are very competitive. However, managing my account from a distance, I live in Wiltshire, challenging. I could not make withdrawals easily which meant that the quickest way to get my money was to close my account via an ISA transfer. Had withdrawals been easier I may well have continued saving with you. Reviewed on: 15th April 2025

In branch service review

5
Local investment, like being able to come in to see someone. Reviewed on: 15th April 2025

In branch service review

5
Friendly staff, Opening hours, Competitive rates. Reviewed on: 15th April 2025

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