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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.51 (820 reviews)

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4.47

Based on 820 reviews, last reviewed 4th Feb 2025

63% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

70%

18%

Latest highest rating:

5

Found your on line staff very patient and helpful as... Found your on line staff very patient and helpful as I live a long way from Mansfield Reviewed on: 4th February 2025

Latest lowest rating:

1

Very slow and old fashioned. Very slow and old fashioned. IT systems are not good and need upgrading. Far too much reliance on paperwork Reviewed on: 21st January 2025

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About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Mansfield Building Society Savings reviews (820)

Straightforward deal

Telephones answered almost immediately, no « your call is important to us ´going on forever. The three staff I spoke to were knowledgeable , polite and did human speak. Reviewed on: 8th December 2023

It is good to speak to a human being

Easy to open account. Staff pleasant Reviewed on: 8th December 2023

Friendly staff 5 stars

Good all round service and friendly staff Reviewed on: 8th December 2023

very good in part

customer service-Bridie excellent. Getting on to the online account to register and get started- a nightmare. Reviewed on: 8th December 2023

Chesterfield Branch

Excellent staff at Chesterfield branch… both of them. Reviewed on: 8th December 2023

Rates paid on investment

A very poor rate of interest paid on Bonds compared to other providers. Reviewed on: 8th December 2023

Website info needs updating

Website gives outdated leaflet telling you how to get your identity verified. Headed into the local branch to be old it’s all done on the electoral register now. Didn’t need to go in, could just have had it dropped off. Reviewed on: 8th December 2023

Very helpful support

Now living in Devon, I needed to set up online access to my ISA account. There was a bit of a problem, due to me not writing down my password (being a good boy!), but the on-line help team were very thorough in resolving the problem. Reviewed on: 8th December 2023

A good experience

Mansfield BS has been courteous and professional throughout the registration process. A phone call from Mansfield BS early on to check my understanding was much appreciated. Reviewed on: 8th December 2023

Interest uncompetitive

appeared to be a great account when opened, but unfortunately Mansfield failed to keep up with other companies in terms of the increasing interest rates environmenrt. Reviewed on: 8th December 2023

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