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Mansfield Building Society: Savings reviews

4.75
Based on 1,579 reviews, last reviewed 20th May 2026
26% decrease in 5 star reviews
in the past 90 days
75% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
77%
See only 4 star reviews
15%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Pleasant staff very helpful answered all my questio... Pleasant staff very helpful answered all my questions . Would certainly recommend mansfield building society Reviewed on: 20th May 2026
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Latest lowest rating:

2

needs to be online! needs to be online! having to open and manage an account by post or in branch is woeful in 2026! Reviewed on: 31st March 2026
Verified source

About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Mansfield Building Society Savings reviews (1579)

Very professional and courteous service made me feel...

5
Very professional and courteous service made me feel at home and relaxed after all financial services can be daunting when you get older Reviewed on: 13th February 2026

Dealing with Mansfield BS either in branch or by pos...

5
Dealing with Mansfield BS either in branch or by post or phone was very straight forward. Reviewed on: 13th February 2026

Staff kind and helpful.

5
Staff kind and helpful. Not too long a wait in oral branch. Reviewed on: 13th February 2026

Best trust account option

5
I was looking for a Trust account and Mansfield was the best option. Staff were really helpful and everything went smoothly transferring funds over. Reviewed on: 13th February 2026

Opening a new savings account was straight forward

5
Opening a new savings account was straight forward Reviewed on: 13th February 2026

Excellent Society to deal with

5
Have found the Mansfield very responsive to queries and their staff to be helpful, friendly and knowledgeable. They offer a competitive range of products. Reviewed on: 13th February 2026

My Milestone savings account

4
I have recently opened a My Milestone savings account, which offers a competitive (6% aer variable) interest rate on monthly deposits of up to £500, i.e. £6000 over a 12-month term, more than most other regular saver accounts. I opened it by post. I had occasion to telephone a Mansfield agent about the process of opening the account. The agent answered all my questions professionally and in a friendly manner, and the account opening process has proceeded exactly as she advised. I look forward to adding to my account over the 12-month term, and to remaining a customer. Reviewed on: 13th February 2026

All excellent

5
All excellent. Very easy process. Reviewed on: 13th February 2026

Missing documents, documents with incorrect informat...

1
Missing documents, documents with incorrect information, difficulty in getting through on phone, no facility to wait for a Mansfield B. Soc. employee to answer the phone, so I decided to close the account rather than make a partial withdrawal. Then to cap it all, and after giving the necessary 3 months’ notice they failed to close the account on the agreed date. Deeply unimpressive all round. Reviewed on: 13th February 2026
Reply from Mansfield Building Society Thank you for taking the time to leave your feedback. We're sorry that your experience didn't meet our usual standards. We've taken your feedback onboard and we welcome you to reach out to us directly if you'd like to discuss your experience further. Response date: 16th February 2026
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Mansfield Building Society

Finance with a heart

5
Always welcoming and helpful staff. A good variety of accounts and interest rates. Reviewed on: 6th February 2026

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