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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.73 (1622 reviews)

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4.73

Based on 1,621 reviews, last reviewed 8th Jul 2026

64% decrease in 5 star reviews

in the past 90 days

25% decrease in 1 star reviews

in the past 90 days

77%

15%

Latest highest rating:

4

Closed my fixed term account at maturity and cheque... Closed my fixed term account at maturity and cheque arrived promptly, paid it in through an ATM at Branch of other society. Covering letter indicated ... Read more Reviewed on: 8th July 2026

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Latest lowest rating:

1

Moved to NATIONWIDE 4.6% You're very good at accepting money but don't like giving it back. Reviewed on: 23rd June 2026

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About this product

Mansfield Building Society have been offering savings accounts for over 150 years.

Accounts can be opened through the branch network, by post or online. Some accounts have a minimum deposit amount required to open them, with others you’ll need to deposit a minimum amount each month.

Mansfield Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Mansfield Building Society before, you can also leave a review and share your experience.

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Mansfield Building Society Savings reviews (1622)

Positive experience

Always found my visits to Mansfield branch very welcoming. The staff are very helpful and knowledgeable. Always go above and beyond for their customers. Would always recommend this branch and the staff that work there. It is always a very positive experience. Reviewed on: 19th March 2026

Very professional & friendly.

Very professional & friendly. Nothing to much trouble. Reviewed on: 17th March 2026

Competitive rates

Competitive rates from a reliable and friendly society Reviewed on: 9th March 2026

I posted off my isa renewal and it was back within 1...

I posted off my isa renewal and it was back within 14 days. Reviewed on: 8th March 2026

Could be better

All was going well but when I went to collect the new passbook / certificate from the branch, I was informed that it had been posted to me. I had requested that it be held back and I understand from the person who served me at the counter, that she had indeed added a note to the application that it should not be posted. The issue is that the day after I went to the branch to collect the item, I was going away on holiday and I won't be back home for another two weeks or so. At home, I have an external postbox, which is not waterproof. If it rains a lot during the period I am away, whatever you send may well get very wet indeed. Reviewed on: 7th March 2026

The Mansfield Building Society

The Mansfield Building Society set up a Trust fund for me when no other financial institution wanted to do it.Lucinder Anderson went the extra mile to get it done her customer service was exemplary Reviewed on: 6th March 2026

Good interest rates - competitive

Good interest rates - competitive Reviewed on: 5th March 2026

DEPOSITS BY BANK TRANSFER

Would prefer to make further deposits by bank transfer, the details of which are not clear. Reviewed on: 5th March 2026

The cashier was very helpful and explained the proce...

The cashier was very helpful and explained the procedure for opening an account. The account was opened and passbook ready to collect the same day Reviewed on: 4th March 2026

Easy Quick and efficient service

Easy Quick to replace matured ISA Reviewed on: 4th March 2026

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