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Mansfield Building Society: Savings reviews

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4.63
Based on 1,057 reviews, last reviewed 29th Sep 2025
48% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
76%
See only 4 star reviews
15%
See only 3 star reviews
5%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

In branch service review Lovely environment, lovely staff, good service. Reviewed on: 29th September 2025
Verified source

Latest lowest rating:

1

Very slow and old fashioned. Very slow and old fashioned. IT systems are not good and need upgrading. Far too much reliance on paperwork Reviewed on: 21st January 2025
Malcolm Chester's avatar
Malcolm Chester
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About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Mansfield Building Society Savings reviews (1057)

Great customer service.

5
Great customer service. Whenever we visit the staff have always demonstrated first rate customer skills combining a friendly welcome with good service. Have visited two branches and experienced the same high standard. Reviewed on: 8th March 2025
Rod's avatar
Rod

Great customer service

5
Staff are always welcoming and helpful. I like the old school approach of going to the branch and having pass books. Reviewed on: 26th February 2025
sue a's avatar
sue a

Very efficient LOCAL building society that is OPEN...

4
Very efficient LOCAL building society that is OPEN for its many customers. Reviewed on: 18th February 2025
Robert M's avatar
Robert M

Mansfield Building Society New Customer

5
New customer to Mansfield BS and, to date, received excellent, efficient service. Staff extremely helpful, prompt and polite when telephone advice required. Reviewed on: 18th February 2025
Anon's avatar
Anon

In branch service review

5
Very pleased with the service I pleased from Becky. Reviewed on: 12th February 2025

It was very easy to open the accounts.

5
It was very easy to open the accounts from maturing funds within the societies. Staff were very helpful and efficient in carrying out the necessary paperwork Reviewed on: 12th February 2025
Alan Booth's avatar
Alan Booth

In branch service review

5
Friendly atmosphere and great service in the Chesterfield branch. Reviewed on: 11th February 2025

Just a basic desk 3 cashiers no privacy

4
Just a basic desk 3 cashiers no privacy Reviewed on: 11th February 2025
Martin x's avatar
Martin x
Reply from Mansfield Building Society Thanks for sharing your feedback. We always strive to exceed our members expectations and in future if you would prefer more privacy for your transaction, we can accommodate this with separate pods and interview spaces. Please ask a colleague when you arrive. Response date: 14th February 2025
Mansfield Building Society Logo
Mansfield Building Society

The staff were really helpful and informative

5
The staff were really helpful and informative Reviewed on: 11th February 2025
Sue B's avatar
Sue B

No queue and friendly, professional, polite and know...

5
No queue and friendly, professional, polite and knowledgeable staff Reviewed on: 11th February 2025
Penny M's avatar
Penny M

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