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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.51 (820 reviews)

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4.47

Based on 820 reviews, last reviewed 4th Feb 2025

63% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

70%

18%

Latest highest rating:

5

Found your on line staff very patient and helpful as... Found your on line staff very patient and helpful as I live a long way from Mansfield Reviewed on: 4th February 2025

Latest lowest rating:

1

Very slow and old fashioned. Very slow and old fashioned. IT systems are not good and need upgrading. Far too much reliance on paperwork Reviewed on: 21st January 2025

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About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Mansfield Building Society Savings reviews (820)

A good experience.

Straightforward website and a good customer experience. A charge to move funds electronically is not appreciated. Reviewed on: 21st November 2023

great fist impressions

quick response to first e-mail. then dealing with new account. great service from your team Reviewed on: 21st November 2023

Friendly service

Made to feel comfortable. Good advice. Always a pleasant experience. Reviewed on: 21st November 2023

I think transfers can be improved by including online transfers from nominated account

Fine so far. I am pleased with the responses and have had to call the head office. I was satisfied with the conversations. Reviewed on: 21st November 2023

Local, friendly, efficient

Very nice staff,always helpful and friendly, would definitely recommend Reviewed on: 21st November 2023

I would never hesitate to bank with the Mansfield. It's a great local business.

I'm a big believer in supporting local businesses, especially when they offer such great interest rates! I also love the fact that I can pop in whenever I need to. Reviewed on: 18th November 2023

helpful

Staff couldn't be more accommodating and helpful. Reviewed on: 17th November 2023

Room for improvement

I applied for the fixed rate interest account online a few months ago but the online interface wasn't great. Not much information given about my application. When I received my confirmation letter through post, it was only one piece of paper with a few lines on it. No attachment or any further instructions on how to put money into my account. Found it unprofessional and not safe to put my money in. Went for another bank in the end Reviewed on: 17th November 2023

Reply from Mansfield Building Society Thank you for taking the time to share your experience, we’re sorry we haven’t lived up to your expectations this time. We would like the opportunity to understand a little bit more about your comments and to discuss the issues raised directly with you. Please contact us on 01623 676363 and ask for the Online Savings Customer Service Manager or email us at [email protected] Response date: 29th November 2023

Excellent Service

I transferred an ISA. It was very easy to do and opened very quickly. Reviewed on: 17th November 2023

Great experience and smooth transaction

My postal account opening of my ISA and subsequent transfer into this new account was very easy, including a very easy and straightforward website for me to navigate and to download my forms to speed up the process and to save waiting upon the mailing service to deliver my application pack. I find Mansfield BS many times better than the big banks including the competitive rates of interest on offer. Reviewed on: 17th November 2023

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Mansfield Building Society: Savings reviews

63% decrease in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Mansfield Building Society: Savings now

Mansfield Building Society Savings reviews (820)

A good experience.

great fist impressions

Friendly service

I think transfers can be improved by including online transfers from nominated account

Local, friendly, efficient

I would never hesitate to bank with the Mansfield. It's a great local business.

helpful

Room for improvement

Excellent Service

Great experience and smooth transaction

Review Mansfield Building Society: Savings now

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