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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.65 (1403 reviews)

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4.65

Based on 1,403 reviews, last reviewed 1st Mar 2026

331% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

76%

15%

Latest highest rating:

5

In the heart of the town Swift and efficient service with good product knowledge. Thanks Reviewed on: 1st March 2026

Latest lowest rating:

2

Pointless poor communication Pointless calling as the phone rarely gets answered, found out my account has a passbook and can’t be managed online yet it was opened online. Poor co... Read more Reviewed on: 18th February 2026

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About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Mansfield Building Society Savings reviews (1403)

Phones can be busy, but staff are great

Phones can be busy, but staff are great Reviewed on: 12th January 2026

We've always found the staff helpful and attentive t...

We've always found the staff helpful and attentive to our issues when we have had some awkward queries such as when dealing with our bond which required a renewal process as well as moving some funds to another account when we were'nt going to be around at the time of the bond maturity. They were able to sort out a method to resolve our issue with the transfer of funds. They are always friendly and courteous Reviewed on: 12th January 2026

Always get to speak to a human not a chat bot!

Always get to speak to a human not a chat bot! Reviewed on: 12th January 2026

Mansfield equals friendly.

All interactions with the Mansfield building society online and by phone have been relaxed and easy to navigate. And customer service always seems very professional but also friendly. And human! Reviewed on: 12th January 2026

No problems on regular saver accounts

No problems on regular saver accounts Reviewed on: 12th January 2026

Solid Values

No gimmicks or hard sell, just efficient and effective. Reviewed on: 12th January 2026

walked in no appointment very warm greeting, i expla...

walked in no appointment very warm greeting, i explained what i wanted and they were able to offer what i needed, all sorted while i had a coffee Reviewed on: 12th January 2026

Friendly, helpful and approachable staff.

Friendly, helpful and approachable staff. Lovely to have a branch in the town that we live, which is warm and very welcoming without any waiting. Dropped in to sort out the renewal of our accounts and staff were able to sort things out straight away. Reviewed on: 12th January 2026

The staff were friendly and helpful and helped me pu...

The staff were friendly and helpful and helped me put my money in the right place Reviewed on: 11th January 2026

Chesterfield office.

The staff in the Chesterfield office are always cheerful, polite and helpful. Reviewed on: 11th January 2026

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