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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.72 (1660 reviews)

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4.72

Based on 1,660 reviews, last reviewed 29th Aug 2026

65% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

77%

15%

Latest highest rating:

5

At the Chesterfield branch I opened a savings accoun... At the Chesterfield branch I opened a savings account recently. Staff were friendly and most helpful. subsequenctly I had a problem setting up on-l... Read more Reviewed on: 29th August 2026

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Latest lowest rating:

1

Moved to NATIONWIDE 4.6% You're very good at accepting money but don't like giving it back. Reviewed on: 23rd June 2026

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About this product

Mansfield Building Society have been offering savings accounts for over 150 years.

Accounts can be opened through the branch network, by post or online. Some accounts have a minimum deposit amount required to open them, with others you’ll need to deposit a minimum amount each month.

Mansfield Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Mansfield Building Society before, you can also leave a review and share your experience.

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Mansfield Building Society Savings reviews (1660)

Great customer service as always.

I went into the Sutton branch to transfer an existing account and this was dealt with professionally, swiftly and courteously by Hannah. I wanted to move money into an account that would provide greater returns and I was given choices to look at. Spot on, just what I required. Reviewed on: 4th March 2026

Opening of Will Trust account

The service provided by both Lucinda & Tony was excellent During my first contact with Lucinda she was very good in understanding the urgency I required in the opening of The Will Trust account, her efficiency ensured the account was ready to run in line with the house sale completion & receipt of the sale funds Much appreciated Reviewed on: 4th March 2026

Many thanks, Mansfield Building Society

Many thanks, Mansfield Building Society, for your courtesy, support and encouragement to an almost ninety year old whenever she calls for help! As I live at the other end of the county, I have never met any of you; but the gentle voices, prepared to talk me through completing a form, organising my Standing Orders or explaining the interest rates has always made me feel special as an investor. Reviewed on: 4th March 2026

I recently joined the Mansfield Building Society by...

I recently joined the Mansfield Building Society by opening a 1 year fixed rate business bond. The whole process has been relatively easy and any interactions that I’ve had with the employees over the phone has been exemplary. I’m very happy to be a member and look forward to an ongoing relationship with the Mansfield. Reviewed on: 4th March 2026

isa mansfield

great service and products for local customers Reviewed on: 4th March 2026

Oddities

Odd that application for account had to be on a printed form., not online. Also: why no form enquiry re whether the applicant is an existing MBS account-holder (so as to enable linking of the accounts)? Reviewed on: 4th March 2026

Staff were attentive, professional and considerate.

Staff were attentive, professional and considerate. Reviewed on: 3rd March 2026

In the heart of the town

Swift and efficient service with good product knowledge. Thanks Reviewed on: 1st March 2026

Very responsive assistance when phoning

Very responsive assistance when phoning Reviewed on: 28th February 2026

Good experiance

Opened a My Milestone Saver account. Has to post off application but it was processed quickly and without issue. Reviewed on: 26th February 2026

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