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Mansfield Building Society: Savings reviews

View other Mansfield Building Society products
4.61
Based on 1,092 reviews, last reviewed 14th Nov 2025
45% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
75%
See only 4 star reviews
16%
See only 3 star reviews
5%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Excelent personalised service. Excelent personalised service. I rang with an urgent question about setting up a trust account and was called back promptly. It was great to then be... Read more Reviewed on: 14th November 2025
Jane Willdigg's avatar
Jane Willdigg

Latest lowest rating:

2

poor communication-long wait on 16 th October 2025 . My Bond matured on 16 th October 2025 . I filled n the form , expressing my wishes (reinvest some and a cheque for the rest). I didn’t receive any con... Read more Reviewed on: 10th November 2025
LS's avatar
LS
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About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Mansfield Building Society Savings reviews (1092)

In branch service review

5
The staff (Lisa) was very knowledgeable and efficient. Our questions were answered politely. Our appointment was set-up quickly (within 48 hours) and carried out in private. The location of the Kirkby branch is very convenient for us. Reviewed on: 14th March 2025

Easy to move money

5
Easy to move money with cashier being very helpful and friendly Reviewed on: 11th March 2025
Robert J's avatar
Robert J

Kirkby branch is convenient.

5
Kirkby branch is convenient. The staff are friendly and professional. Reviewed on: 11th March 2025
Robert A's avatar
Robert A

Good Accounts, customer service excellent.

5
Good Accounts, customer service excellent. Reviewed on: 11th March 2025
Martin's avatar
Martin

All round excellent customer service

5
All round excellent customer service Reviewed on: 11th March 2025
Phillip's avatar
Phillip

Great customer service.

5
Great customer service. Whenever we visit the staff have always demonstrated first rate customer skills combining a friendly welcome with good service. Have visited two branches and experienced the same high standard. Reviewed on: 8th March 2025
Rod's avatar
Rod

Great customer service

5
Staff are always welcoming and helpful. I like the old school approach of going to the branch and having pass books. Reviewed on: 26th February 2025
sue a's avatar
sue a

Very efficient LOCAL building society that is OPEN...

4
Very efficient LOCAL building society that is OPEN for its many customers. Reviewed on: 18th February 2025
Robert M's avatar
Robert M

Mansfield Building Society New Customer

5
New customer to Mansfield BS and, to date, received excellent, efficient service. Staff extremely helpful, prompt and polite when telephone advice required. Reviewed on: 18th February 2025
Anon's avatar
Anon

In branch service review

5
Very pleased with the service I pleased from Becky. Reviewed on: 12th February 2025

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