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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.51 (820 reviews)

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4.47

Based on 820 reviews, last reviewed 4th Feb 2025

55% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

70%

18%

Latest highest rating:

5

Found your on line staff very patient and helpful as... Found your on line staff very patient and helpful as I live a long way from Mansfield Reviewed on: 4th February 2025

Latest lowest rating:

1

Very slow and old fashioned. Very slow and old fashioned. IT systems are not good and need upgrading. Far too much reliance on paperwork Reviewed on: 21st January 2025

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About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Mansfield Building Society Savings reviews (820)

Excellent and friendly service, Great products

Nothing more to add to above. As I say excellent products and service. Thanks Reviewed on: 4th November 2023

Efficient admin Mansfield Building Society

Application form sent quickly. Account set up efficiently Reviewed on: 4th November 2023

New investor

I found opening a savings account at the Mansfield Building Society very easy, they were so helpful, friendly and pleasant to deal with. Reviewed on: 3rd November 2023

Possible Improvements

When opening a regular savings account it would have been handy to have known in advance thast you need cash/cheque on the day, I thought you could do a bank transfer within 7days! Reviewed on: 3rd November 2023

Great product and service

Mansfield Building Society consistently offer good value on our Savings and the new Kick Start Regular Saver is a great addition to their range supported by a quick and easy service from the Mansfield Branch. Reviewed on: 3rd November 2023

The personal touch

Found a financial institution that's easy to contact by phone; what's more you can speak to a person. The cherry on the bun is that a real person rang me to inform me how the ISA transfer was proceeding ! Reviewed on: 3rd November 2023

Good Customer Service in Branch

As always, I was treated as an Individual and pleasant service. Reviewed on: 3rd November 2023

Very easy process

Opened online account - very easy Once opened transferred £1 to make sure I had put in correct details. As it was 1st transfer took a while and rang customer services - very helpful. Second transaction went through very quickly Happy with overall experience Reviewed on: 3rd November 2023

Very poor communication

We gave notice to withdraw some money and the cheques sat in the building Society even though we asked for them to be posted to us. We had to ring up to find out where they were. We then gave notice to close the account several months later and told the building Society we we collect the cheques. A few days prior to the notice period ending we confirmed we would be collecting the cheques and gave a day/time for collecting. We then received a call the following day confirming everything is O.K. We went to collect them and discovered the cheques had been posted out to us???. Not sure why there is a serious breakdown in communication. Reviewed on: 3rd November 2023

Local building society, friendly and helpful staff

I recently opened a new account with MBS as the interest rate was the best at the time. The staff were very helpful, it’s good to be able to visit the branch to do it. When I forgot to transfer the money, staff phoned me to remind me- a real personal touch. Reviewed on: 3rd November 2023

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