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Mansfield Building Society: Savings reviews

4.61
Based on 1,092 reviews, last reviewed 14th Nov 2025
45% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
75%
See only 4 star reviews
16%
See only 3 star reviews
5%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Excelent personalised service. Excelent personalised service. I rang with an urgent question about setting up a trust account and was called back promptly. It was great to then be... Read more Reviewed on: 14th November 2025
Jane Willdigg's avatar
Jane Willdigg

Latest lowest rating:

2

poor communication-long wait on 16 th October 2025 . My Bond matured on 16 th October 2025 . I filled n the form , expressing my wishes (reinvest some and a cheque for the rest). I didn’t receive any con... Read more Reviewed on: 10th November 2025
LS's avatar
LS

About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Mansfield Building Society Savings reviews (1092)

It was very easy to open the accounts.

5
It was very easy to open the accounts from maturing funds within the societies. Staff were very helpful and efficient in carrying out the necessary paperwork Reviewed on: 12th February 2025

In branch service review

5
Friendly atmosphere and great service in the Chesterfield branch. Reviewed on: 11th February 2025

Just a basic desk 3 cashiers no privacy

4
Just a basic desk 3 cashiers no privacy Reviewed on: 11th February 2025
Reply from Mansfield Building Society Thanks for sharing your feedback. We always strive to exceed our members expectations and in future if you would prefer more privacy for your transaction, we can accommodate this with separate pods and interview spaces. Please ask a colleague when you arrive. Response date: 14th February 2025
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Mansfield Building Society

The staff were really helpful and informative

5
The staff were really helpful and informative Reviewed on: 11th February 2025

No queue and friendly, professional, polite and know...

5
No queue and friendly, professional, polite and knowledgeable staff Reviewed on: 11th February 2025

Very good service both in branch and on the phone.

5
Very good service both in branch and on the phone. I do not recommend any financial services to anyone hence the lower score. Reviewed on: 11th February 2025

ISA renewal

4
I had to do a little bit of chasing but overall MBC have a great product range and team .I would like to thank Lisa and Helen for all their help in getting things sorted out quickly for me Reviewed on: 11th February 2025

In branch service review

5
Longer opening hours, like the cup of tea and Abbie was very friendly. Reviewed on: 10th February 2025

In branch service review

5
Easy to contact by telephone and no long queue. Reviewed on: 10th February 2025

In branch service review

5
Very friendly, knowledgeable and efficient staff. Reviewed on: 10th February 2025

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