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Mansfield Building Society: Savings reviews

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4.63
Based on 1,057 reviews, last reviewed 29th Sep 2025
48% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
76%
See only 4 star reviews
15%
See only 3 star reviews
5%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

In branch service review Lovely environment, lovely staff, good service. Reviewed on: 29th September 2025
Verified source

Latest lowest rating:

1

Very slow and old fashioned. Very slow and old fashioned. IT systems are not good and need upgrading. Far too much reliance on paperwork Reviewed on: 21st January 2025
Malcolm Chester's avatar
Malcolm Chester
Visit provider site Read all reviews Write a review

About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Mansfield Building Society Savings reviews (1057)

SAVER BEWARE

1
Phone calls go unanswered. Leave a message and wait 'days' for an email response. Most unhelpful IF and when you talk to a person Reviewed on: 17th December 2024
Terry Slade's avatar
Terry Slade
Reply from Mansfield Building Society We’re sorry to hear that your experience has not been to the standard that we would typically expect. Can you call us on 01623 676350 or email us at [email protected] so that we can investigate this further for you moving forward. Response date: 23rd January 2025
Mansfield Building Society Logo
Mansfield Building Society

Just great service in the chesterfield branch

5
Just great service in the chesterfield branch Reviewed on: 17th December 2024
Richard s's avatar
Richard s

Excellent customer service, great products.

4
Excellent customer service, great products. Just need to move with the times a little more to make it easier and accessible Reviewed on: 16th December 2024
Rob M's avatar
Rob M

Local Banking with good interest rates

5
Good interest rates which compete with larger banking institutions combined with local availability and attentive staff ensure I continue to use Mansfield Building Society for my savings. Reviewed on: 16th December 2024
Viv V's avatar
Viv V

Friendly and helpful staff.

5
Friendly and helpful staff. Actually being able to talk to a real human instead of a machine is superb. Reviewed on: 4th December 2024
Richard H's avatar
Richard H

Friendly Greeting

5
From the warm friendly greeting when entering the shop, to the efficient handling of my setting up the account I required was first class. It was a pleasure to receive such excellent attention I will thoroughly recommend Mansfield Building Society to my friends. Reviewed on: 4th December 2024
Michael J's avatar
Michael J

Great accounts

5
Great products with good rates. Easy website. Great customer service. Polite, friendly staff. Reviewed on: 4th December 2024
JW's avatar
JW

Friendly and helpful staff

5
The member of staff I spoke to on the telephone was friendly, courteous and helpful. My new account was opened in very good time and all the information provided was easy to understand. The whole process was very efficiently carried out. Reviewed on: 3rd December 2024
Mrs R's avatar
Mrs R

A contented year

5
I have now been with Mansfield building society for a year, and in my dealings with them l have always found them pleasant, helpful and polite. Reviewed on: 3rd December 2024
Alan 's avatar
Alan

Branch staff very helpful.

5
Branch staff very helpful. Got me a better rate for my ISA Reviewed on: 3rd December 2024
Helen L's avatar
Helen L

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