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Melton Building Society: Independent Mortgage Advice reviews

Name: Independent Mortgage Advice
Rating: 4.93 (123 reviews)

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4.94

Based on 123 reviews, last reviewed 8th Jan 2025

45% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

3 star

1 star

Latest highest rating:

5

Excellent service! We had the pleasure of working with Angela, and as first-time homebuyers, we initially thought the mortgage process would be overwhelming. However, An... Read more Reviewed on: 8th January 2025

Latest lowest rating:

2

impatient broker The broker wasn't even interested in speaking to me after i said i was also chatting to other brokers. In this current financial climate, how does it ... Read more Reviewed on: 11th July 2023

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About this product

Melton Building Society Independent Mortgage Advice reviews (123)

Review of the Melton Building Society, Independent Mortgage Advice:

Amazing Mortgage Broker

Angela Jones our Mortgage adviser was amazing, she made the process simple and efficient Reviewed on: 28th November 2024

Reply from Melton Building Society Great to hear this, thanks Ruth Response date: 29th November 2024

Perfect Experience!

Laura has been fantastic from start to finish with our mortgage, communication was perfect and the whole experience was seamless. Thanks Laura! Reviewed on: 26th July 2023

Reply from Melton Building Society Delighted we could help, thanks Jasmine. Response date: 27th July 2023

Easy and hassle free. Perfect for first time buyers.

Laura was exceptional in every aspect when dealing with my case. Replied quickly and informatively while not overcomplicating anything. Seemed to take time for me and it felt like I was her only client which I know wasn't the case. Thank you Reviewed on: 19th July 2023

Reply from Melton Building Society Great to hear, thanks Ollie. Response date: 20th July 2023

informative and quick to respond

our adviser angela has made the mortgage process less daunting and has been with us every step of the way. she has been dedicated and will respond to any queries we had at any time. she has made this a personable and friendly experience and has also explained everything that is required clearly and concisely.i would highly recommend her to friends and family in future. Reviewed on: 13th July 2023

Reply from Melton Building Society Great to hear. Thanks Fiona. Response date: 14th July 2023

Very responsive; comprehensive advice

We dealt with Laura B when putting our mortgage in place, and this was our first experience dealing with obtaining a mortgage. Laura was super responsive and was readily available to speak to over the phone - where she was able to provide regular updates and answer any specific questions. We found this to be a really pleasant experience, and any hiccups along the way were met with a sympathetic ear and a pragmatic solution. Reviewed on: 12th July 2023

Reply from Melton Building Society Delighted we could help. Thanks Lewis. Response date: 13th July 2023

Excellent service and speedy response

Angela was excellent for me. She worked quickly to sort out my mortgage and quickly responded to any queries I had. I’d definitely recommend her to anyone that asked Reviewed on: 12th July 2023

Reply from Melton Building Society Great to hear. Thanks Richard. Response date: 13th July 2023

impatient broker

The broker wasn't even interested in speaking to me after i said i was also chatting to other brokers. In this current financial climate, how does it not make sense to chat to multiple people when rates are north of 6% and product fees of 4K. Is it too much to expect empathy? Reviewed on: 11th July 2023

Reply from Melton Building Society Thank you for your feedback. We are sorry you feel this way. Please email [email protected] as we'd like to hear about your thoughts in more detail. Thank you. Response date: 12th July 2023

So helpful

I thought buying a house would be extremely stressful however Laura made everything so simple for us! Communication has been brilliant and I would recommend this service to everyone. Reviewed on: 10th July 2023

Reply from Melton Building Society Delighted to hear this, thanks Jade. Response date: 11th July 2023

Brilliant service

Angela was extremely helpful and managed the whole process amazingly. Can’t recommend her highly enough. Reviewed on: 16th June 2023

Reply from Melton Building Society Delighted to hear this. Thanks Ted! Response date: 21st June 2023

Absolutely fantastic, I would recommend to anyone

I couldn’t recommend enough. We had an offer in less than a week and it was all down to Angela’s help and expertise! Reviewed on: 13th June 2023

Reply from Melton Building Society Thanks for your feedback Rosie! It's great to see! Response date: 14th June 2023

Hassle free mortgage expertise

Angela demonstrated her expertise in finding me the best mortgage deal from day one. A fast, effective service, exploring the options and willing to explain the more complex elements in a non complicated way. For people like myself, who do not want to trawl through the thousands of deals available, I would recommend this service. For a comparatively small charge made on the final formal application, I feel confident I have selected the best deal for me, tailored to my personal needs. Reviewed on: 1st June 2023

Reply from Melton Building Society Great feedback, thanks Stephen! Response date: 2nd June 2023

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