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Melton Building Society: Independent Mortgage Advice reviews

Name: Independent Mortgage Advice
Rating: 4.9 (145 reviews)

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4.88

Based on 145 reviews, last reviewed 26th Nov 2025

17% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

93%

3 star

Latest highest rating:

5

We’ve had an excellent experience with Melton Mowbray. We’ve had an excellent experience with Melton Mowbray. The service was brilliant from start to finish — smooth, effective communication and a really s... Read more Reviewed on: 24th November 2025

Latest lowest rating:

1

Uncaring and unhelpful Building Society I have my Mortgage with Melton Building Society. Recently my Wife has been diagnosed with early Dementia, she has lost her job and now left the family... Read more Reviewed on: 26th November 2025

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Melton Building Society Independent Mortgage Advice reviews (145)

Laura was great

Laura was so great to work with, kept us informed all along and answered my emails quickly which is really reassuring Reviewed on: 4th May 2022

Reply from Melton Building Society We are delighted we could help! Response date: 5th May 2022

Choose Angela!

100% recommend Angela, she has been on top form throughout the whole process. Quick responses and quick problem solving. No issues at all. Thanks so much Reviewed on: 14th April 2022

Reply from Melton Building Society We are so glad that we could help! Response date: 19th April 2022

Thank God for Gemma

Without Gemma, I would have been unable to navigate my mortgage. It took nearly six months to complete my mortgage owing to poor service from the solicitor but Gemma did everything within her power to push for resolution. Gemma was only an email away (even when she was on annual leave) and went above and beyond to help me to source and execute a mortgage. I would have been so lost without her patience and guidance. I feel that Gemma and I have been on a real journey together to sort this mortgage out and I would have been in dire straits without her. She is a true asset. Reviewed on: 8th April 2022

Reply from Melton Building Society Thank you for your kind words. I'm sure Gemma will be delighted to see them. Response date: 11th April 2022

Thoroughly professional

We were impressed with the speed and efficiency step by step throughout the mortgage application process. We would definately recommend the services of Gemma at MAB to anyone thinking of obtaining a mortgage. Reviewed on: 5th April 2022

Reply from Melton Building Society This is great to hear! Thank you for your message. Response date: 6th April 2022

Great Service

From start to finish Laura has been on hand to help with queries from all aspects whether it was to talk about planning permission or speak with the solicitors. Laura was very professional, thorough & definitely feel that we got the best advice & mortgage to suit our needs. Thankyou. Reviewed on: 1st April 2022

Reply from Melton Building Society This is great to hear! We will pass your review onto Laura. Response date: 1st April 2022

Professional , knowledgeable and Human

Gemma clearly understands the market place and was able to get me the right product for me very quickly. She has been available for any questions and i really cant recommend her highly enough. Reviewed on: 15th March 2022

Re mortgage

Angela has been amazing from day 1, very helpful & friendly. She was very informative and made this process stress free for us both. Any issues we knew we could pick up the phone or email and she would reply promptly. Shes a credit to the company Reviewed on: 10th March 2022

Responsive and flexible

Gemma responded to our request very quickly, provided us with our options and guided us through the process. The overall service was fast, efficient and pain free. Thanks Gemma. Reviewed on: 23rd February 2022

Brilliant service - Money well spent.

I was a little unsure about using a mortgage adviser, as I wondered if I could do our remortgage myself. I'm so glad I used this service. Angela was brilliant, it was so incredibly reassuring to know she was handling this and had found me a great deal. She was so efficient, responded really quickly to any questions I had and was friendly and easy to discuss things with. It would have been very stressful to do this myself - Angela made the whole process much simpler. Money well spent. Reviewed on: 14th February 2022

Extemely helpful

I was skeptical about using an advisor over doing things myself, but Laura suggested options to me that I wouldn't have had before which fit my circumstances very well. She also saved me more money than I paid by disputing costs with the solicitor the bank chose for me. Overall I would definitely recommend! Reviewed on: 4th February 2022

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