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Melton Building Society: Independent Mortgage Advice reviews

Name: Independent Mortgage Advice
Rating: 4.85 (151 reviews)

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4.85

Based on 151 reviews, last reviewed 10th Mar 2026

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

93%

3 star

Latest highest rating:

4

Great customer service Laura kept us informed and wo... Great customer service Laura kept us informed and worked hard to get our case progressing despite many external challenges. The process was clear the... Read more Reviewed on: 10th March 2026

Latest lowest rating:

1

Uncaring and unhelpful Building Society I have my Mortgage with Melton Building Society. Recently my Wife has been diagnosed with early Dementia, she has lost her job and now left the family... Read more Reviewed on: 26th November 2025

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Melton Building Society Independent Mortgage Advice reviews (151)

Informative, helpful and friendly!

Gemma was very helpful and factual in all of our dealings with her. Always provided friendly and professional advice and dealt with our queries promptly. Would use her services again in the future. Reviewed on: 26th May 2022

Reply from Melton Building Society Delighted to have helped Response date: 13th June 2022

Perfect!

Excellent service from Angela! Made the process simple, easy and efficient. Couldn't recommend her enough. Nothing could have been better! Reviewed on: 23rd May 2022

Reply from Melton Building Society We are so happy to have made the process easy for you Response date: 13th June 2022

Couldn't have asked for more!

Angela at MAB has been absolutely fantastic from start to finish through this process. She always explains everything thoroughly and follows up constantly to ensure everything remains on track. If I ever look to buy another house, she will be the first person I call. Reviewed on: 18th May 2022

Reply from Melton Building Society We are happy to have helped! Response date: 20th May 2022

Mortgage Advice Review

I would Highly recommend Angela as a mortgage advisor. I am a first time buyer and she has been great at explaining things to me and very quick at replying. Reviewed on: 18th May 2022

Reply from Melton Building Society We are delighted we could help! Response date: 18th May 2022

Mortgage for a new build

Gemma was very clear with her steps for acquiring the best mortgage for our circumstances and was easily accessible to help us when we had any issues. Reviewed on: 11th May 2022

Reply from Melton Building Society We are happy we could help! Response date: 12th May 2022

Shared Ownership Mortgage Offer Process

Gemma Davies assisted me with gaining my mortgage offer for a shared ownership property - she provided super service from start to finish, kept me up-to-date, and chased the mortgage provider on my behalf. Great service :) Reviewed on: 9th May 2022

Reply from Melton Building Society Thanks Amber, Gemma will be delighted to hear what you've had to say! Response date: 11th May 2022

Laura was great

Laura was so great to work with, kept us informed all along and answered my emails quickly which is really reassuring Reviewed on: 4th May 2022

Reply from Melton Building Society We are delighted we could help! Response date: 5th May 2022

Choose Angela!

100% recommend Angela, she has been on top form throughout the whole process. Quick responses and quick problem solving. No issues at all. Thanks so much Reviewed on: 14th April 2022

Reply from Melton Building Society We are so glad that we could help! Response date: 19th April 2022

Thank God for Gemma

Without Gemma, I would have been unable to navigate my mortgage. It took nearly six months to complete my mortgage owing to poor service from the solicitor but Gemma did everything within her power to push for resolution. Gemma was only an email away (even when she was on annual leave) and went above and beyond to help me to source and execute a mortgage. I would have been so lost without her patience and guidance. I feel that Gemma and I have been on a real journey together to sort this mortgage out and I would have been in dire straits without her. She is a true asset. Reviewed on: 8th April 2022

Reply from Melton Building Society Thank you for your kind words. I'm sure Gemma will be delighted to see them. Response date: 11th April 2022

Thoroughly professional

We were impressed with the speed and efficiency step by step throughout the mortgage application process. We would definately recommend the services of Gemma at MAB to anyone thinking of obtaining a mortgage. Reviewed on: 5th April 2022

Reply from Melton Building Society This is great to hear! Thank you for your message. Response date: 6th April 2022

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