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Melton Building Society: Independent Mortgage Advice reviews

Name: Independent Mortgage Advice
Rating: 4.85 (152 reviews)

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4.85

Based on 152 reviews, last reviewed 16th Mar 2026

20% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

93%

3 star

Latest highest rating:

5

Angela was extremely proactive, responsive, informat... Angela was extremely proactive, responsive, informative, and personable, and made a stressful process pain free! Highly recommend! Reviewed on: 16th March 2026

Latest lowest rating:

1

Uncaring and unhelpful Building Society I have my Mortgage with Melton Building Society. Recently my Wife has been diagnosed with early Dementia, she has lost her job and now left the family... Read more Reviewed on: 26th November 2025

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Melton Building Society Independent Mortgage Advice reviews (152)

Thoroughly professional

We were impressed with the speed and efficiency step by step throughout the mortgage application process. We would definately recommend the services of Gemma at MAB to anyone thinking of obtaining a mortgage. Reviewed on: 5th April 2022

Reply from Melton Building Society This is great to hear! Thank you for your message. Response date: 6th April 2022

Great Service

From start to finish Laura has been on hand to help with queries from all aspects whether it was to talk about planning permission or speak with the solicitors. Laura was very professional, thorough & definitely feel that we got the best advice & mortgage to suit our needs. Thankyou. Reviewed on: 1st April 2022

Reply from Melton Building Society This is great to hear! We will pass your review onto Laura. Response date: 1st April 2022

Professional , knowledgeable and Human

Gemma clearly understands the market place and was able to get me the right product for me very quickly. She has been available for any questions and i really cant recommend her highly enough. Reviewed on: 15th March 2022

Re mortgage

Angela has been amazing from day 1, very helpful & friendly. She was very informative and made this process stress free for us both. Any issues we knew we could pick up the phone or email and she would reply promptly. Shes a credit to the company Reviewed on: 10th March 2022

Responsive and flexible

Gemma responded to our request very quickly, provided us with our options and guided us through the process. The overall service was fast, efficient and pain free. Thanks Gemma. Reviewed on: 23rd February 2022

Brilliant service - Money well spent.

I was a little unsure about using a mortgage adviser, as I wondered if I could do our remortgage myself. I'm so glad I used this service. Angela was brilliant, it was so incredibly reassuring to know she was handling this and had found me a great deal. She was so efficient, responded really quickly to any questions I had and was friendly and easy to discuss things with. It would have been very stressful to do this myself - Angela made the whole process much simpler. Money well spent. Reviewed on: 14th February 2022

Extemely helpful

I was skeptical about using an advisor over doing things myself, but Laura suggested options to me that I wouldn't have had before which fit my circumstances very well. She also saved me more money than I paid by disputing costs with the solicitor the bank chose for me. Overall I would definitely recommend! Reviewed on: 4th February 2022

Fantastic customer experience!

Laura is an exceptional mortgage adviser who provides an outstandingly high level of customer service, and went the extra mile to ensure that I received the best advice possible. Laura expertly guided me, as a first time landlord through the intricacies of buy to let mortgages, to make sure that I ended up with a mortgage that suited my needs. "A most excellent adventure" Reviewed on: 3rd February 2022

Fantastic

Laura was brilliant from the start of the process right to the very end and helped more than I expected her to with helping to chase progress etc. Reviewed on: 1st February 2022

Angie is Amazing

I recently reached out to look at purchasing the other half of my house as shared ownership. Melton got me in touch with Angie who was amazing. She went through everything in detail and explained my options. She was more than happy to wait as had to wait for independent valuation but once that was sorted she double checked everything taking into account disposable income and I'm now moving forward with my application. Angie also recommended insurance quotes and a review of my Will all of which was greatly received. I'd recommend everyone speak to Angie as she really understands and makes great recommendations. Thank you. Reviewed on: 30th December 2021

Reply from Melton Building Society Thank you for your wonderful feedback. I have passed this onto Angie and the rest of the team. Response date: 26th January 2022

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