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Melton Building Society: Independent Mortgage Advice reviews

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4.86
Based on 153 reviews, last reviewed 22nd Apr 2026
17% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
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5%
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0%
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1%
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Latest highest rating:

5

Superb customer service. Superb customer service. Sorted any and all issues Reviewed on: 22nd April 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Uncaring and unhelpful Building Society I have my Mortgage with Melton Building Society. Recently my Wife has been diagnosed with early Dementia, she has lost her job and now left the family... Read more Reviewed on: 26th November 2025
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Tim B
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Melton Building Society Independent Mortgage Advice reviews (153)

Very helpful

5
Angela has been in constant communication throughout, clearly knows her stuff and has been fantastic. Reviewed on: 22nd September 2021
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Mortgage Feedback
Reply from Melton Building Society Always nice to hear - thank you for leaving this great feedback for the Team. Response date: 23rd September 2021
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Melton Building Society

Excellent Service

5
Laura provided great customer service. She was really knowledgeable and explained everything really well. She found me a really good mortgage deal and has been really helpful all the way through. Thank you! Reviewed on: 21st September 2021
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Mortgage Feedback
Reply from Melton Building Society Great to hear such positive feedback. I will ensure this is passed onto Laura and the rest of the Team. Thank you. Response date: 23rd September 2021
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Melton Building Society

Helpful, meticulous, patient

5
Our MAB adviser (Angela) has been excellent - thorough, patient, and extremely helpful throughout. She's been very responsive to what we needed, and to our preferences through the whole process. In general, she has made something that had seemed quite daunting into something ultimately quite easy for us . Of course, it's still complex, and with many steps, but she has helped each step to be fairly straightforward, and we've just gradually worked our way through them. Many thanks! Reviewed on: 17th September 2021
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Mortgage Feedback
Reply from Melton Building Society Thank you for taking the time and trouble to leave such wonderful feedback - I will pass this onto the Team. Response date: 23rd September 2021
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Melton Building Society

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