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Melton Building Society: Independent Mortgage Advice reviews

Name: Independent Mortgage Advice
Rating: 4.9 (145 reviews)

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4.88

Based on 145 reviews, last reviewed 26th Nov 2025

17% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

93%

3 star

Latest highest rating:

5

We’ve had an excellent experience with Melton Mowbray. We’ve had an excellent experience with Melton Mowbray. The service was brilliant from start to finish — smooth, effective communication and a really s... Read more Reviewed on: 24th November 2025

Latest lowest rating:

1

Uncaring and unhelpful Building Society I have my Mortgage with Melton Building Society. Recently my Wife has been diagnosed with early Dementia, she has lost her job and now left the family... Read more Reviewed on: 26th November 2025

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Melton Building Society Independent Mortgage Advice reviews (145)

Laura Burrows - what a star!

We recently decided to move home, however we were still tied in with our current provider. We decided to get in contact with MAB to see if we could secure any better deals and we were placed with Laura. I could not be happier with the service she provided, she not only found us an amazing deal, she took the time to listen to our wants and needs and provided her recommendation taking this into account. Everything was clearly explained and nothing was too much trouble, she kept in regular contact and even helped chase our solicitors along when everything stood still for a bit too long. 5*’s, 10/10, I will recommend her to anyone and everyone who just wants an easy mortgage journey. Reviewed on: 23rd June 2022

Reply from Melton Building Society Thanks Caitlin, glad to hear such positive feedback! Response date: 5th July 2022

A 5 Star Service

After trying a number of different avenues to find the right mortgage we were directed to the Mortgage Advice Bureau. If only we knew about Mortgage Advice Bureau first we might have had our mortgage in place sooner & undoubtedly saved some money. Angela guided us through the comprehensive application process every step of the way. We are pleased with the fantastic service we have received, and happy to say we have been accepted for a mortgage. Thank you Reviewed on: 20th June 2022

Reply from Melton Building Society Great to hear Matt, we are happy to have helped! Response date: 22nd June 2022

Professional, friendly and quick advice!

Gemma was fantastic from start to finish. As a first time buyer, Her expertise was invaluable delivered in a friendly and approachable manner. Thoroughly recommend! Reviewed on: 17th June 2022

Reply from Melton Building Society We are delighted to have helped, thanks Cameron! Response date: 22nd June 2022

Highly professional and personable

A wonderful experience dealing with Gemma Davies. Gemma is both professional and highly personable, communication has been swift and her advice was easily digestible. Our mortgage offer came through faster than expected, thank you, Gemma! Reviewed on: 8th June 2022

Reply from Melton Building Society We are so glad to have helped! Response date: 13th June 2022

Informative, helpful and friendly!

Gemma was very helpful and factual in all of our dealings with her. Always provided friendly and professional advice and dealt with our queries promptly. Would use her services again in the future. Reviewed on: 26th May 2022

Reply from Melton Building Society Delighted to have helped Response date: 13th June 2022

Perfect!

Excellent service from Angela! Made the process simple, easy and efficient. Couldn't recommend her enough. Nothing could have been better! Reviewed on: 23rd May 2022

Reply from Melton Building Society We are so happy to have made the process easy for you Response date: 13th June 2022

Couldn't have asked for more!

Angela at MAB has been absolutely fantastic from start to finish through this process. She always explains everything thoroughly and follows up constantly to ensure everything remains on track. If I ever look to buy another house, she will be the first person I call. Reviewed on: 18th May 2022

Reply from Melton Building Society We are happy to have helped! Response date: 20th May 2022

Mortgage Advice Review

I would Highly recommend Angela as a mortgage advisor. I am a first time buyer and she has been great at explaining things to me and very quick at replying. Reviewed on: 18th May 2022

Reply from Melton Building Society We are delighted we could help! Response date: 18th May 2022

Mortgage for a new build

Gemma was very clear with her steps for acquiring the best mortgage for our circumstances and was easily accessible to help us when we had any issues. Reviewed on: 11th May 2022

Reply from Melton Building Society We are happy we could help! Response date: 12th May 2022

Shared Ownership Mortgage Offer Process

Gemma Davies assisted me with gaining my mortgage offer for a shared ownership property - she provided super service from start to finish, kept me up-to-date, and chased the mortgage provider on my behalf. Great service :) Reviewed on: 9th May 2022

Reply from Melton Building Society Thanks Amber, Gemma will be delighted to hear what you've had to say! Response date: 11th May 2022

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