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Melton Building Society: Independent Mortgage Advice reviews

Name: Independent Mortgage Advice
Rating: 4.85 (152 reviews)

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4.85

Based on 152 reviews, last reviewed 16th Mar 2026

20% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

93%

3 star

Latest highest rating:

5

Angela was extremely proactive, responsive, informat... Angela was extremely proactive, responsive, informative, and personable, and made a stressful process pain free! Highly recommend! Reviewed on: 16th March 2026

Latest lowest rating:

1

Uncaring and unhelpful Building Society I have my Mortgage with Melton Building Society. Recently my Wife has been diagnosed with early Dementia, she has lost her job and now left the family... Read more Reviewed on: 26th November 2025

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Melton Building Society Independent Mortgage Advice reviews (152)

Fantastic, always willing to help.

Angela was fantastic, from the word go! Always willing to go the extra mile and help down to every last detail. I can't appreciate the help through the whole process. Reviewed on: 3rd November 2022

Reply from Melton Building Society Delighted to hear this. Response date: 11th November 2022

Very helpful and knowledgeable

Angela went over and above to help me find the right mortgage product. She answered any questions I had and didn't mind repeating or explaining things. I am really grateful for all her hard work. Thanks Angela! Reviewed on: 8th October 2022

Reply from Melton Building Society Delighted we could help. Thanks Alyson. Response date: 10th October 2022

Self-build Mortgage

Gemma, provided a fantastic service at all stage of our mortgage application and most importantly provided regular updates. Reviewed on: 23rd September 2022

Reply from Melton Building Society Thanks for your feedback, Scott. Great to hear it. Response date: 10th October 2022

Great communication start to finsh

Gemma was brilliant from the start to finsh and answered every question I had to ask thank you Gemma Chris Reviewed on: 30th August 2022

Reply from Melton Building Society Delighted we could help!!! Response date: 10th October 2022

Professional and reliable service

Angela kept us up to date with progress at all stages of the remortgage process and was swift with all responses. Reviewed on: 23rd August 2022

Reply from Melton Building Society Glad to hear it. Thanks Gary. Response date: 10th October 2022

Remortgage

Was refused direct by the bank I have been with for 30+ years…MAB secured a mortgage a few weeks later with the same bank..! Reviewed on: 19th August 2022

Reply from Melton Building Society Delighted we could help! Response date: 10th October 2022

Purchasing new property

I have used Melton Mowbray Building Society for my previous mortgage and I have not been disappointed, for my second time round. I was given very sound advice from Angela who has guided me through step by step and always had my interest at heart. She also went the extra mile to help me secure the mortgage rate at very short notice when rates had been announced to go up, with only four hours to secure the mortgage. Thank you again. Cliff Reviewed on: 10th August 2022

Reply from Melton Building Society It's so good to hear this, thanks Clifford! Response date: 19th August 2022

Laura Burrows - what a star!

We recently decided to move home, however we were still tied in with our current provider. We decided to get in contact with MAB to see if we could secure any better deals and we were placed with Laura. I could not be happier with the service she provided, she not only found us an amazing deal, she took the time to listen to our wants and needs and provided her recommendation taking this into account. Everything was clearly explained and nothing was too much trouble, she kept in regular contact and even helped chase our solicitors along when everything stood still for a bit too long. 5*’s, 10/10, I will recommend her to anyone and everyone who just wants an easy mortgage journey. Reviewed on: 23rd June 2022

Reply from Melton Building Society Thanks Caitlin, glad to hear such positive feedback! Response date: 5th July 2022

A 5 Star Service

After trying a number of different avenues to find the right mortgage we were directed to the Mortgage Advice Bureau. If only we knew about Mortgage Advice Bureau first we might have had our mortgage in place sooner & undoubtedly saved some money. Angela guided us through the comprehensive application process every step of the way. We are pleased with the fantastic service we have received, and happy to say we have been accepted for a mortgage. Thank you Reviewed on: 20th June 2022

Reply from Melton Building Society Great to hear Matt, we are happy to have helped! Response date: 22nd June 2022

Professional, friendly and quick advice!

Gemma was fantastic from start to finish. As a first time buyer, Her expertise was invaluable delivered in a friendly and approachable manner. Thoroughly recommend! Reviewed on: 17th June 2022

Reply from Melton Building Society We are delighted to have helped, thanks Cameron! Response date: 22nd June 2022

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