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Melton Building Society: Independent Mortgage Advice reviews

Name: Independent Mortgage Advice
Rating: 4.9 (145 reviews)

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4.88

Based on 145 reviews, last reviewed 26th Nov 2025

17% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

93%

3 star

Latest highest rating:

5

We’ve had an excellent experience with Melton Mowbray. We’ve had an excellent experience with Melton Mowbray. The service was brilliant from start to finish — smooth, effective communication and a really s... Read more Reviewed on: 24th November 2025

Latest lowest rating:

1

Uncaring and unhelpful Building Society I have my Mortgage with Melton Building Society. Recently my Wife has been diagnosed with early Dementia, she has lost her job and now left the family... Read more Reviewed on: 26th November 2025

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Melton Building Society Independent Mortgage Advice reviews (145)

Patience and wise advice

We first contacted Angela around 18 months ago when we put our house up for sale and were looking for a mortgage for our next home. Things didn’t quite go to plan and we ended up selling our house and renting because we could not find the property that we wanted. Angela has stuck with us during that time and has provided us with mortgages in principle to help us with our search. She has shown great patience and offered wise words of advice as the mortgage landscape changed dramatically over the last couple of months. I would have no hesitation in recommending her to anyone looking for a mortgage particularly in the current challenging times. Reviewed on: 16th November 2022

Reply from Melton Building Society Thanks Peter. We are delighted we could help! Response date: 29th November 2022

Professional informative and efficient

I was very happy with the service provided Reviewed on: 14th November 2022

Reply from Melton Building Society Thanks Rhian, glad we could help! Response date: 15th November 2022

Excellent service - would recommend!

Laura was great - really helpful throughout the whole process and went above and beyond when contacting lenders and solicitors for updates. Always around for queries and the offer of out of work hours chats was really useful for us. Would definitely recommend using Laura! Reviewed on: 10th November 2022

Reply from Melton Building Society Thanks Will and Lucy. So good to hear this! Response date: 11th November 2022

Fantastic, always willing to help.

Angela was fantastic, from the word go! Always willing to go the extra mile and help down to every last detail. I can't appreciate the help through the whole process. Reviewed on: 3rd November 2022

Reply from Melton Building Society Delighted to hear this. Response date: 11th November 2022

Very helpful and knowledgeable

Angela went over and above to help me find the right mortgage product. She answered any questions I had and didn't mind repeating or explaining things. I am really grateful for all her hard work. Thanks Angela! Reviewed on: 8th October 2022

Reply from Melton Building Society Delighted we could help. Thanks Alyson. Response date: 10th October 2022

Self-build Mortgage

Gemma, provided a fantastic service at all stage of our mortgage application and most importantly provided regular updates. Reviewed on: 23rd September 2022

Reply from Melton Building Society Thanks for your feedback, Scott. Great to hear it. Response date: 10th October 2022

Great communication start to finsh

Gemma was brilliant from the start to finsh and answered every question I had to ask thank you Gemma Chris Reviewed on: 30th August 2022

Reply from Melton Building Society Delighted we could help!!! Response date: 10th October 2022

Professional and reliable service

Angela kept us up to date with progress at all stages of the remortgage process and was swift with all responses. Reviewed on: 23rd August 2022

Reply from Melton Building Society Glad to hear it. Thanks Gary. Response date: 10th October 2022

Remortgage

Was refused direct by the bank I have been with for 30+ years…MAB secured a mortgage a few weeks later with the same bank..! Reviewed on: 19th August 2022

Reply from Melton Building Society Delighted we could help! Response date: 10th October 2022

Purchasing new property

I have used Melton Mowbray Building Society for my previous mortgage and I have not been disappointed, for my second time round. I was given very sound advice from Angela who has guided me through step by step and always had my interest at heart. She also went the extra mile to help me secure the mortgage rate at very short notice when rates had been announced to go up, with only four hours to secure the mortgage. Thank you again. Cliff Reviewed on: 10th August 2022

Reply from Melton Building Society It's so good to hear this, thanks Clifford! Response date: 19th August 2022

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