Write a review

Go to business site

Melton Building Society: Independent Mortgage Advice reviews

Name: Independent Mortgage Advice
Rating: 4.85 (152 reviews)

View other Melton Building Society products

4.85

Based on 152 reviews, last reviewed 16th Mar 2026

20% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

93%

3 star

Latest highest rating:

5

Angela was extremely proactive, responsive, informat... Angela was extremely proactive, responsive, informative, and personable, and made a stressful process pain free! Highly recommend! Reviewed on: 16th March 2026

Latest lowest rating:

1

Uncaring and unhelpful Building Society I have my Mortgage with Melton Building Society. Recently my Wife has been diagnosed with early Dementia, she has lost her job and now left the family... Read more Reviewed on: 26th November 2025

Read all reviews Write a review

About this product

Review Melton Building Society: Independent Mortgage Advice now

Help others make smarter decisions by sharing your own experience.

Write a review

Melton Building Society Independent Mortgage Advice reviews (152)

Fantastic support

Laura has been brilliant helping us, She had found us an brilliant deal, Helped an kept us up to date step by step, Nothing was to much, massive Thankyou for helping us Reviewed on: 1st March 2023

Reply from Melton Building Society This is great to hear, thanks kath! Response date: 29th March 2023

Excellent Customer Experience, with knowledgeable Colleagues who can support through process

Moving house and seeking a mortgage at what is a more challenging time to obtain best rate. Gemma was able to search and provide best deal for us. Supported through the process as documents were required etc. provide expertise and comfort throughout process. Would recommend. Reviewed on: 8th February 2023

Reply from Melton Building Society This is great feedback, thank you Gill! Response date: 9th February 2023

Personal experience and sought to ensure the best decision.

Felt v much that Gemma invested a great deal of time in 'us' and maintained a 'weather-eye', incl gaining an understanding of what is important to us financially/ mortgage-wise owing to our family set-up and working circumstances. Reviewed on: 5th February 2023

Reply from Melton Building Society We are delighted to hear this. Thanks Alex! Response date: 9th February 2023

Thank you Laura!

Laura has been excellent from the start, we hit a few stumbling blocks along the way to getting an offer. Laura was always informative, helpful and professional. We can’t recommend her enough, thank you so much for staying positive and helping us see this through. Reviewed on: 25th January 2023

Reply from Melton Building Society This is great to hear, thank you! Response date: 2nd February 2023

Helpful and well-informed

Gemma was very helpful throughout the entire process. As a first time buyer i found the experience daunting, but she helped break down each stage and made the steps to purchase more manageable and easier to understand. Reviewed on: 8th January 2023

Reply from Melton Building Society We are delighted we could help, thank you! Response date: 9th January 2023

Amazing !

I was recommended Angela as mortgage advisor by my friend, and now I know why! First class service! Reviewed on: 6th December 2022

Reply from Melton Building Society We are delighted to hear it. Response date: 8th December 2022

Fabulous service from start to finish!

We have had the most amazing service from Angela with helping us traverse the challenges of gaining our mortgage. She has been so helpful and informative so couldn't recommend her more! Reviewed on: 28th November 2022

Reply from Melton Building Society Delighted we could help! Response date: 29th November 2022

Patience and wise advice

We first contacted Angela around 18 months ago when we put our house up for sale and were looking for a mortgage for our next home. Things didn’t quite go to plan and we ended up selling our house and renting because we could not find the property that we wanted. Angela has stuck with us during that time and has provided us with mortgages in principle to help us with our search. She has shown great patience and offered wise words of advice as the mortgage landscape changed dramatically over the last couple of months. I would have no hesitation in recommending her to anyone looking for a mortgage particularly in the current challenging times. Reviewed on: 16th November 2022

Reply from Melton Building Society Thanks Peter. We are delighted we could help! Response date: 29th November 2022

Professional informative and efficient

I was very happy with the service provided Reviewed on: 14th November 2022

Reply from Melton Building Society Thanks Rhian, glad we could help! Response date: 15th November 2022

Excellent service - would recommend!

Laura was great - really helpful throughout the whole process and went above and beyond when contacting lenders and solicitors for updates. Always around for queries and the offer of out of work hours chats was really useful for us. Would definitely recommend using Laura! Reviewed on: 10th November 2022

Reply from Melton Building Society Thanks Will and Lucy. So good to hear this! Response date: 11th November 2022

Do you have a different Melton Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Financial / Pension Advice
from Dudley Building Society 4.64 from 63 reviews
Financial Advisers
from Fairstone Group 4.00 from 1 reviews
Financial Advisers
from Rathbones 5.00 from 2 reviews

Want to see more from Melton Building Society?

Financial Planning
from Melton Building Society 5.00 from 1 reviews
Home Insurance
from Melton Building Society 5.00 from 1 reviews
Savings
from Melton Building Society 4.70 from 2297 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub