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Melton Building Society: Independent Mortgage Advice reviews

Name: Independent Mortgage Advice
Rating: 4.93 (139 reviews)

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4.94

Based on 139 reviews, last reviewed 19th Oct 2025

25% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

3 star

1 star

Latest highest rating:

4

MMS review Our broker at MMS supported us through 2 different mortgage applications. Despite some unusual circumstances they were able to sort the product we wan... Read more Reviewed on: 19th October 2025

Latest lowest rating:

2

impatient broker The broker wasn't even interested in speaking to me after i said i was also chatting to other brokers. In this current financial climate, how does it ... Read more Reviewed on: 11th July 2023

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Melton Building Society Independent Mortgage Advice reviews (139)

Great communication start to finsh

Gemma was brilliant from the start to finsh and answered every question I had to ask thank you Gemma Chris Reviewed on: 30th August 2022

Reply from Melton Building Society Delighted we could help!!! Response date: 10th October 2022

Professional and reliable service

Angela kept us up to date with progress at all stages of the remortgage process and was swift with all responses. Reviewed on: 23rd August 2022

Reply from Melton Building Society Glad to hear it. Thanks Gary. Response date: 10th October 2022

Remortgage

Was refused direct by the bank I have been with for 30+ years…MAB secured a mortgage a few weeks later with the same bank..! Reviewed on: 19th August 2022

Reply from Melton Building Society Delighted we could help! Response date: 10th October 2022

Purchasing new property

I have used Melton Mowbray Building Society for my previous mortgage and I have not been disappointed, for my second time round. I was given very sound advice from Angela who has guided me through step by step and always had my interest at heart. She also went the extra mile to help me secure the mortgage rate at very short notice when rates had been announced to go up, with only four hours to secure the mortgage. Thank you again. Cliff Reviewed on: 10th August 2022

Reply from Melton Building Society It's so good to hear this, thanks Clifford! Response date: 19th August 2022

Laura Burrows - what a star!

We recently decided to move home, however we were still tied in with our current provider. We decided to get in contact with MAB to see if we could secure any better deals and we were placed with Laura. I could not be happier with the service she provided, she not only found us an amazing deal, she took the time to listen to our wants and needs and provided her recommendation taking this into account. Everything was clearly explained and nothing was too much trouble, she kept in regular contact and even helped chase our solicitors along when everything stood still for a bit too long. 5*’s, 10/10, I will recommend her to anyone and everyone who just wants an easy mortgage journey. Reviewed on: 23rd June 2022

Reply from Melton Building Society Thanks Caitlin, glad to hear such positive feedback! Response date: 5th July 2022

A 5 Star Service

After trying a number of different avenues to find the right mortgage we were directed to the Mortgage Advice Bureau. If only we knew about Mortgage Advice Bureau first we might have had our mortgage in place sooner & undoubtedly saved some money. Angela guided us through the comprehensive application process every step of the way. We are pleased with the fantastic service we have received, and happy to say we have been accepted for a mortgage. Thank you Reviewed on: 20th June 2022

Reply from Melton Building Society Great to hear Matt, we are happy to have helped! Response date: 22nd June 2022

Professional, friendly and quick advice!

Gemma was fantastic from start to finish. As a first time buyer, Her expertise was invaluable delivered in a friendly and approachable manner. Thoroughly recommend! Reviewed on: 17th June 2022

Reply from Melton Building Society We are delighted to have helped, thanks Cameron! Response date: 22nd June 2022

Highly professional and personable

A wonderful experience dealing with Gemma Davies. Gemma is both professional and highly personable, communication has been swift and her advice was easily digestible. Our mortgage offer came through faster than expected, thank you, Gemma! Reviewed on: 8th June 2022

Reply from Melton Building Society We are so glad to have helped! Response date: 13th June 2022

Informative, helpful and friendly!

Gemma was very helpful and factual in all of our dealings with her. Always provided friendly and professional advice and dealt with our queries promptly. Would use her services again in the future. Reviewed on: 26th May 2022

Reply from Melton Building Society Delighted to have helped Response date: 13th June 2022

Perfect!

Excellent service from Angela! Made the process simple, easy and efficient. Couldn't recommend her enough. Nothing could have been better! Reviewed on: 23rd May 2022

Reply from Melton Building Society We are so happy to have made the process easy for you Response date: 13th June 2022

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