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Melton Building Society: Independent Mortgage Advice reviews

Name: Independent Mortgage Advice
Rating: 4.86 (152 reviews)

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4.86

Based on 152 reviews, last reviewed 16th Mar 2026

20% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

93%

3 star

Latest highest rating:

5

Angela was extremely proactive, responsive, informat... Angela was extremely proactive, responsive, informative, and personable, and made a stressful process pain free! Highly recommend! Reviewed on: 16th March 2026

Latest lowest rating:

1

Uncaring and unhelpful Building Society I have my Mortgage with Melton Building Society. Recently my Wife has been diagnosed with early Dementia, she has lost her job and now left the family... Read more Reviewed on: 26th November 2025

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Melton Building Society Independent Mortgage Advice reviews (152)

5 star Re mortgage by Melton Mortgage Solutions

I recently had the pleasure of working with Angela Jones and Melton Mortgage Solutions on my re mortgage application, and I couldn't be more satisfied with the experience. From the very beginning, their team was incredibly helpful and knowledgeable. They took the time to understand my unique financial situation and guided me through the process with ease. The application itself was straightforward and efficient, and any questions I had were answered promptly and comprehensively. The communication throughout the process was excellent, and I always felt informed and in control. When it came to securing the mortgage, Angela Jones went above and beyond to find me the best possible deal. Their rates were competitive, and they were able to negotiate favorable terms on my behalf. Overall, I highly recommend Angela Jones and Melton Mortgage Solutions to anyone looking for a reliable and professional mortgage lender. Their commitment to customer service and their expertise in the field make them a top choice. Reviewed on: 3rd September 2024

Reply from Melton Building Society Great feedback, thanks Kasim Response date: 4th September 2024

Friendly, knowledgeable and versatile financial advi...

Friendly, knowledgeable and versatile financial advisor who worked hard to provide us with the best service we could receive. Reviewed on: 2nd September 2024

Reply from Melton Building Society Really great to hear such positive feedback, thank you Tim. Response date: 2nd September 2024

Extremely helpful - Brilliant Service

Laura was very helpful and couldn't do enough for us. She was always there when we needed her to help and answer all of our questions. It made finding a mortgage a lot easier. I would highly recommend. Reviewed on: 29th August 2024

Reply from Melton Building Society Great to hear this, thank you James! Response date: 30th August 2024

Excellent support & advice

The support we received and the advice given were excellent. We felt supported throughout. Everything was explained carefully and in simple terms. Reviewed on: 28th August 2024

Reply from Melton Building Society Great feedback, thanks Gordon! Response date: 30th August 2024

Excellent support from Laura

Excellent experience from Laura, she was through and efficient. Always available and always wanted the best deal for me. Explained everything really well and alleviated some of my concerns due to previous IVA but she understood and got me a cracking deal saving me £££ can’t fault it, well worth the money and will def be coming back again Reviewed on: 27th August 2024

Reply from Melton Building Society Great to hear, thanks Katie! Response date: 28th August 2024

I would highly recommend this company

My remortgage adviser who is Angela was very polite, professional and always at hand for any questions, help and advice. If it was possible I would award her six stars. Reviewed on: 21st August 2024

Reply from Melton Building Society Thanks for the great feedback Nick! Response date: 28th August 2024

Angela Jones Mortage Process Review 5*

Had an excellent process with Angela Jones from Melton Portage Solutions. I am a first time buyer and she explained through all the different terms, and showed me different offers available with multiple factors and offered excellent advice as to which would benefit me in the long term. Kept me updated via phone and email- would highly recommend! Reviewed on: 19th August 2024

Reply from Melton Building Society Great feedback, thanks Ben! Response date: 20th August 2024

Can't fault the service provided

I can't fault the service provided to me while applying for my first mortgage. From start to finish I was handled by the same advisor which helped me have an easy point of contact for any questions I had. At each stage I was well informed on what I needed to do and what would be happening next and felt that any decision that I needed to make I was properly advised as to what was best for me and my situation. I felt fully in control of any decisions and wasn't pressured into anything that I didn't need. Any questions I had were well explained and anything that they were unsure on they would look into and get back to me. They were able to source the most suitable mortgage as well as help me find a solicitor and set me up with income protection that was built around what benefits I already had to keep my monthly costs down but keeping me fully protected should anything happen. Big thank you to Laura for the all the work she did. Reviewed on: 11th July 2024

Reply from Melton Building Society Delighted to hear such great feedback, thanks Michael! Response date: 23rd July 2024

Angela Jones

Angela Jones was diligent, considerate, hard working and clearly an expert. Reviewed on: 2nd July 2024

Reply from Melton Building Society Great feedback, thanks Alan! Response date: 23rd July 2024

Excellent service and support.

Angela, our broker has kept in touch, she explained and supported us in our mortgage application at every stage. We would have been lost without her. She has been excellent. Reviewed on: 1st July 2024

Reply from Melton Building Society Delighted to hear this, thanks JJ! Response date: 23rd July 2024

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