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Melton Building Society: Independent Mortgage Advice reviews

Name: Independent Mortgage Advice
Rating: 4.77 (158 reviews)

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4.77

Based on 158 reviews, last reviewed 4th Jun 2026

20% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

3 star

Latest highest rating:

5

Brilliant service and experience. Our experience has been brilliant. We were so nervous starting the process to obtain a mortgage knowing how tricky they are but Angela @Melton was an... Read more Reviewed on: 4th June 2026

Latest lowest rating:

1

Uncaring and unhelpful Building Society I have my Mortgage with Melton Building Society. Recently my Wife has been diagnosed with early Dementia, she has lost her job and now left the family... Read more Reviewed on: 26th November 2025

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Melton Building Society Independent Mortgage Advice reviews (158)

Extremely helpful and informative.

I spoke with Angela Jones and she made the whole process very simple and straightforward. It’s taken a huge weight off my shoulders knowing that someone knowledgeable is dealing with my needs. Worth every penny as far as I’m concerned. Reviewed on: 22nd March 2025

Reply from Melton Building Society Great feedback, thank you Marianne Response date: 25th March 2025

Amazing!

Angela is the kindest and most professional lady I have spoken to whilst dealing with my mortgage application, she took her time in explaining everything even if I said I understood she went into extra detail to make sure I was fully aware of all the details. I am a first time buyer so this was exactly what I needed. Reviewed on: 19th March 2025

Reply from Melton Building Society delighted to hear this, thank you Leanne Response date: 25th March 2025

Good customer service, easily contactable,

Good customer service, easily contactable, Reviewed on: 28th January 2025

Reply from Melton Building Society Thanks for your feedback J S! Response date: 29th January 2025

Generally good experience, responsive, and knowledga...

Generally good experience, responsive, and knowledgable throughout. Reviewed on: 24th January 2025

Reply from Melton Building Society Great feedback, thank you Daniel! Response date: 29th January 2025

Thanks Angela

Sorted the mortgage I wanted quickly! Reviewed on: 23rd January 2025

Reply from Melton Building Society Great to hear, thanks Simon! Response date: 29th January 2025

Excellent service!

We had the pleasure of working with Angela, and as first-time homebuyers, we initially thought the mortgage process would be overwhelming. However, Angela made everything incredibly straightforward. She took the time to explain each step in detail, ensuring we fully understood every aspect of the process. Her communication was exceptional—whether through email or phone, she responded promptly and kept us updated every step of the way. Thanks to Angela’s professionalism and dedication, what we thought would be a daunting experience turned out to be seamless and stress-free. We’re so grateful for her support! Reviewed on: 8th January 2025

Reply from Melton Building Society Great to hear this, thanks Muneeb Response date: 9th January 2025

Very helpful and efficient ,would highly recommend t...

Very helpful and efficient ,would highly recommend to anyone ! Got a offer excepted so quickly we are thrilled Reviewed on: 13th December 2024

Reply from Melton Building Society Delighted we could help. Thanks Mia! Response date: 16th December 2024

Amazing Mortgage Broker

Angela Jones our Mortgage adviser was amazing, she made the process simple and efficient Reviewed on: 28th November 2024

Reply from Melton Building Society Great to hear this, thanks Ruth Response date: 29th November 2024

Very impressed with The Melton & Angela in particu...

Very impressed with The Melton and Angela in particular. We had a complicated mortgage application, after trying 6x other advisers we found Angela who was the only person who could resolve our needs. I would fully recommend Angela. Reviewed on: 25th November 2024

Reply from Melton Building Society Delighted to hear this, thanks Fraser! Response date: 26th November 2024

Generally good

Generally good, more guidance on expectations for the initial discussion would have been useful as I was not initially aware of all the information and documents I needed to have available which lead to delays and some frustration Reviewed on: 31st October 2024

Reply from Melton Building Society Thanks Matt, the feedback is appreciated and we will review your comments going forward. Response date: 7th November 2024

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