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Melton Building Society: Independent Mortgage Advice reviews

Name: Independent Mortgage Advice
Rating: 4.9 (147 reviews)

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4.87

Based on 147 reviews, last reviewed 25th Jan 2026

29% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

93%

3 star

Latest highest rating:

5

Highly recommended Outstanding service. Our case wasn't straightforward and Laura was thorough and extremely helpful throughout the process. In a world where good custom... Read more Reviewed on: 25th January 2026

Latest lowest rating:

1

Uncaring and unhelpful Building Society I have my Mortgage with Melton Building Society. Recently my Wife has been diagnosed with early Dementia, she has lost her job and now left the family... Read more Reviewed on: 26th November 2025

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Melton Building Society Independent Mortgage Advice reviews (147)

Laura Burrows was fantastic in getting the right mor...

Laura Burrows was fantastic in getting the right mortgage product for us despite numerous other lenders unable to do so, even my own bank couldn’t help. I have been with my Bank for 37yrs however Laura provided much better service and information. Thank you Laura. Reviewed on: 21st October 2024

Reply from Melton Building Society Delighted to hear this, thank you Nadeem! Response date: 22nd October 2024

Laura Burrows is excellent!

Laura Burrows is excellent! She’s helped us navigate 2 mortgage applications (self-build then standard) and has been such a support. Nothing was too much trouble and when we hit a few bumps in the road she was there to expertly guide us. Thank you so much! Reviewed on: 10th October 2024

Reply from Melton Building Society Great feedback, Laura will be delighted to hear this. Thank you! Response date: 11th October 2024

Angela Green has gone above and beyond to support me...

Angela Green has gone above and beyond to support me with securing a mortgage and insurances. She is efficient, knowledgeable and professional as well as being personable. Most importantly I felt confident with the service. Reviewed on: 30th September 2024

Reply from Melton Building Society Great feedback, thank you Clare! Response date: 1st October 2024

Thank you Laura

Laura was efficient, knowledgeable, we received our mortgage offer quickly and we are really pleased with the outcome. Thank you Laura. Reviewed on: 4th September 2024

Reply from Melton Building Society Great feedback, thank you Nicola Response date: 5th September 2024

Excellent advice from start to finish.

Excellent advice from start to finish. Explained well and very efficient. Reviewed on: 3rd September 2024

Reply from Melton Building Society Thanks for the feedback James Response date: 4th September 2024

5 star Re mortgage by Melton Mortgage Solutions

I recently had the pleasure of working with Angela Jones and Melton Mortgage Solutions on my re mortgage application, and I couldn't be more satisfied with the experience. From the very beginning, their team was incredibly helpful and knowledgeable. They took the time to understand my unique financial situation and guided me through the process with ease. The application itself was straightforward and efficient, and any questions I had were answered promptly and comprehensively. The communication throughout the process was excellent, and I always felt informed and in control. When it came to securing the mortgage, Angela Jones went above and beyond to find me the best possible deal. Their rates were competitive, and they were able to negotiate favorable terms on my behalf. Overall, I highly recommend Angela Jones and Melton Mortgage Solutions to anyone looking for a reliable and professional mortgage lender. Their commitment to customer service and their expertise in the field make them a top choice. Reviewed on: 3rd September 2024

Reply from Melton Building Society Great feedback, thanks Kasim Response date: 4th September 2024

Friendly, knowledgeable and versatile financial advi...

Friendly, knowledgeable and versatile financial advisor who worked hard to provide us with the best service we could receive. Reviewed on: 2nd September 2024

Reply from Melton Building Society Really great to hear such positive feedback, thank you Tim. Response date: 2nd September 2024

Extremely helpful - Brilliant Service

Laura was very helpful and couldn't do enough for us. She was always there when we needed her to help and answer all of our questions. It made finding a mortgage a lot easier. I would highly recommend. Reviewed on: 29th August 2024

Reply from Melton Building Society Great to hear this, thank you James! Response date: 30th August 2024

Excellent support & advice

The support we received and the advice given were excellent. We felt supported throughout. Everything was explained carefully and in simple terms. Reviewed on: 28th August 2024

Reply from Melton Building Society Great feedback, thanks Gordon! Response date: 30th August 2024

Excellent support from Laura

Excellent experience from Laura, she was through and efficient. Always available and always wanted the best deal for me. Explained everything really well and alleviated some of my concerns due to previous IVA but she understood and got me a cracking deal saving me £££ can’t fault it, well worth the money and will def be coming back again Reviewed on: 27th August 2024

Reply from Melton Building Society Great to hear, thanks Katie! Response date: 28th August 2024

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