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Melton Building Society: Independent Mortgage Advice reviews

Name: Independent Mortgage Advice
Rating: 4.85 (152 reviews)

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4.85

Based on 152 reviews, last reviewed 16th Mar 2026

20% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

93%

3 star

Latest highest rating:

5

Angela was extremely proactive, responsive, informat... Angela was extremely proactive, responsive, informative, and personable, and made a stressful process pain free! Highly recommend! Reviewed on: 16th March 2026

Latest lowest rating:

1

Uncaring and unhelpful Building Society I have my Mortgage with Melton Building Society. Recently my Wife has been diagnosed with early Dementia, she has lost her job and now left the family... Read more Reviewed on: 26th November 2025

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Melton Building Society Independent Mortgage Advice reviews (152)

Laura has been brilliant for me

Laura has been brilliant for me, really helpful with looking after my needs and requirements and found a very good deal for me, very happy with the whole process Reviewed on: 4th June 2025

Reply from Melton Building Society Great feedback, thanks Matthew Response date: 5th August 2025

Angela Jones 5*!

Angela Jones 5*!!! I'm a first time buyer so I needed some hand holding, Angela was absolutely fantastic. We had issues with our solicitors and estate agent but Angela was our knight in shining armour. She couldn't have done any more for us, would recommend Angela and I'd definitely use her expertise again! Reviewed on: 8th May 2025

Reply from Melton Building Society Great to hear, thanks Jack! Response date: 5th August 2025

Angels Jones provided us with a five star service!

Angela Jones provided us with a five star service. Every step through our self build loan application was explained well and the process was made as simple as possible. Thank you Angela :-) Reviewed on: 6th May 2025

Reply from Melton Building Society Great feedback, thanks Sukh! Response date: 7th May 2025

Great service

Very professional and helpful Angela is a credit to your team Reviewed on: 25th April 2025

Reply from Melton Building Society Delighted to hear this, thank you David! Response date: 7th May 2025

Extremely helpful and informative.

I spoke with Angela Jones and she made the whole process very simple and straightforward. It’s taken a huge weight off my shoulders knowing that someone knowledgeable is dealing with my needs. Worth every penny as far as I’m concerned. Reviewed on: 22nd March 2025

Reply from Melton Building Society Great feedback, thank you Marianne Response date: 25th March 2025

Amazing!

Angela is the kindest and most professional lady I have spoken to whilst dealing with my mortgage application, she took her time in explaining everything even if I said I understood she went into extra detail to make sure I was fully aware of all the details. I am a first time buyer so this was exactly what I needed. Reviewed on: 19th March 2025

Reply from Melton Building Society delighted to hear this, thank you Leanne Response date: 25th March 2025

Good customer service, easily contactable,

Good customer service, easily contactable, Reviewed on: 28th January 2025

Reply from Melton Building Society Thanks for your feedback J S! Response date: 29th January 2025

Generally good experience, responsive, and knowledga...

Generally good experience, responsive, and knowledgable throughout. Reviewed on: 24th January 2025

Reply from Melton Building Society Great feedback, thank you Daniel! Response date: 29th January 2025

Thanks Angela

Sorted the mortgage I wanted quickly! Reviewed on: 23rd January 2025

Reply from Melton Building Society Great to hear, thanks Simon! Response date: 29th January 2025

Excellent service!

We had the pleasure of working with Angela, and as first-time homebuyers, we initially thought the mortgage process would be overwhelming. However, Angela made everything incredibly straightforward. She took the time to explain each step in detail, ensuring we fully understood every aspect of the process. Her communication was exceptional—whether through email or phone, she responded promptly and kept us updated every step of the way. Thanks to Angela’s professionalism and dedication, what we thought would be a daunting experience turned out to be seamless and stress-free. We’re so grateful for her support! Reviewed on: 8th January 2025

Reply from Melton Building Society Great to hear this, thanks Muneeb Response date: 9th January 2025

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