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Melton Building Society: Independent Mortgage Advice reviews

Name: Independent Mortgage Advice
Rating: 4.93 (139 reviews)

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4.94

Based on 139 reviews, last reviewed 19th Oct 2025

25% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

3 star

1 star

Latest highest rating:

4

MMS review Our broker at MMS supported us through 2 different mortgage applications. Despite some unusual circumstances they were able to sort the product we wan... Read more Reviewed on: 19th October 2025

Latest lowest rating:

2

impatient broker The broker wasn't even interested in speaking to me after i said i was also chatting to other brokers. In this current financial climate, how does it ... Read more Reviewed on: 11th July 2023

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Melton Building Society Independent Mortgage Advice reviews (139)

Great customer service!

My mortgage broker with the Melton was outstanding. She was polite, professional and efficient throughout the process. I would definitely use her services again! Reviewed on: 29th February 2024

Fantastic service.

Fantastic service. Thank you for going the extra mile. Impartial advice and always there to help when I needed a hand with documentation etc. I would definitely use Angela again. Reviewed on: 26th February 2024

Reply from Melton Building Society Delighted to hear this, thanks Lynda! Response date: 27th February 2024

re Angela Jones

Angela Jones was extremely helpful and gave all the information I needed with no pressure at all. Excellent. Reviewed on: 22nd February 2024

Reply from Melton Building Society Great to hear, thanks Jenny! Response date: 26th February 2024

A rip off!

My interest only mortgage I discover was ridiculously expensive compared to others. However Angela Jones was extremely helpful in the process of re mortgaging Reviewed on: 21st February 2024

Reply from Melton Building Society Thanks Jenny! Response date: 22nd February 2024

Unbelievably fast!

I have applied for many mortgage loans in the past, but this went to offer unbelievably fast. All sorted before my solicitor got back from a week's holiday! Very impressed! Reviewed on: 21st February 2024

Reply from Melton Building Society Great feedback, thanks Tipdog! Response date: 21st February 2024

Amazing service from start to finish

Amazing service from start to finish from Angela and a great mortgage deal secured Reviewed on: 20th February 2024

The best.

Professional. Experience. Friendly. Experienced Reviewed on: 15th February 2024

Reply from Melton Building Society Thanks Mark, this is great to hear! Response date: 16th February 2024

Brilliant Service

Laura couldn't have been more helpful. Super quick and thorough. I'm really greatful for the service. Reviewed on: 5th February 2024

Reply from Melton Building Society Great to hear, thanks Kitty Response date: 6th February 2024

Laura Burrows - absolutely fantastic

Laura Burrows was absolutely fantastic from the moment I began the mortgage process. Kept me informed at every step and helped with any enquiries promptly. Excellent service and I couldn’t thank her enough Reviewed on: 5th February 2024

Reply from Melton Building Society Great feedback, thanks Hannah Response date: 6th February 2024

Excellent service and advice from Laura at MAB.

Excellent service and advice from Laura at MAB managing to get my mortgage offer in record time. I wouldn't hesitate to use them again or to recommend them. I hope that this will be later this year or early next year. Thanks very much! Reviewed on: 26th January 2024

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