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Melton Building Society: Independent Mortgage Advice reviews

4.87
Based on 147 reviews, last reviewed 25th Jan 2026
29% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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Latest highest rating:

5

Highly recommended Outstanding service. Our case wasn't straightforward and Laura was thorough and extremely helpful throughout the process. In a world where good custom... Read more Reviewed on: 25th January 2026
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Helen P

Latest lowest rating:

1

Uncaring and unhelpful Building Society I have my Mortgage with Melton Building Society. Recently my Wife has been diagnosed with early Dementia, she has lost her job and now left the family... Read more Reviewed on: 26th November 2025
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Tim B

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Melton Building Society Independent Mortgage Advice reviews (147)

re Angela Jones

5
Angela Jones was extremely helpful and gave all the information I needed with no pressure at all. Excellent. Reviewed on: 22nd February 2024
Reply from Melton Building Society Great to hear, thanks Jenny! Response date: 26th February 2024
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Melton Building Society

A rip off!

5
My interest only mortgage I discover was ridiculously expensive compared to others. However Angela Jones was extremely helpful in the process of re mortgaging Reviewed on: 21st February 2024
Reply from Melton Building Society Thanks Jenny! Response date: 22nd February 2024
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Melton Building Society

Unbelievably fast!

5
I have applied for many mortgage loans in the past, but this went to offer unbelievably fast. All sorted before my solicitor got back from a week's holiday! Very impressed! Reviewed on: 21st February 2024
Reply from Melton Building Society Great feedback, thanks Tipdog! Response date: 21st February 2024
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Melton Building Society

Amazing service from start to finish

5
Amazing service from start to finish from Angela and a great mortgage deal secured Reviewed on: 20th February 2024

The best.

5
Professional. Experience. Friendly. Experienced Reviewed on: 15th February 2024
Reply from Melton Building Society Thanks Mark, this is great to hear! Response date: 16th February 2024
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Melton Building Society

Brilliant Service

5
Laura couldn't have been more helpful. Super quick and thorough. I'm really greatful for the service. Reviewed on: 5th February 2024
Reply from Melton Building Society Great to hear, thanks Kitty Response date: 6th February 2024
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Melton Building Society

Laura Burrows - absolutely fantastic

5
Laura Burrows was absolutely fantastic from the moment I began the mortgage process. Kept me informed at every step and helped with any enquiries promptly. Excellent service and I couldn’t thank her enough Reviewed on: 5th February 2024
Reply from Melton Building Society Great feedback, thanks Hannah Response date: 6th February 2024
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Melton Building Society

Excellent service and advice from Laura at MAB.

5
Excellent service and advice from Laura at MAB managing to get my mortgage offer in record time. I wouldn't hesitate to use them again or to recommend them. I hope that this will be later this year or early next year. Thanks very much! Reviewed on: 26th January 2024

Always available to answer any queries I had as a fi...

5
Always available to answer any queries I had as a first time buyer Reviewed on: 9th January 2024
Reply from Melton Building Society Great to hear, thanks Rachel! Response date: 10th January 2024
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Melton Building Society

Well done

5
I have recently set up an account with Melton Mowbray building Society in Bourne,this account is to enable my annuity payments to be collected the people I have dealt with at the branch are extremely helpful and over the next few months I intend to look at other products they have.It is extremely nice in this day and age to deal with companies who have such a personal service Reviewed on: 18th December 2023
Reply from Melton Building Society Great to hear, thanks Brian! Response date: 19th December 2023
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Melton Building Society

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