Write a review

Melton Building Society: Independent Mortgage Advice reviews

Name: Independent Mortgage Advice
Rating: 4.93 (126 reviews)

View other Melton Building Society products

4.94

Based on 126 reviews, last reviewed 28th Jan 2025

46% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

3 star

1 star

Latest highest rating:

5

Good customer service, easily contactable, Good customer service, easily contactable, Reviewed on: 28th January 2025

Latest lowest rating:

2

impatient broker The broker wasn't even interested in speaking to me after i said i was also chatting to other brokers. In this current financial climate, how does it ... Read more Reviewed on: 11th July 2023

Read all reviews See your review

About this product

Melton Building Society Independent Mortgage Advice reviews (126)

Review of the Melton Building Society, Independent Mortgage Advice:

Excellent service!

We had the pleasure of working with Angela, and as first-time homebuyers, we initially thought the mortgage process would be overwhelming. However, Angela made everything incredibly straightforward. She took the time to explain each step in detail, ensuring we fully understood every aspect of the process. Her communication was exceptional—whether through email or phone, she responded promptly and kept us updated every step of the way. Thanks to Angela’s professionalism and dedication, what we thought would be a daunting experience turned out to be seamless and stress-free. We’re so grateful for her support! Reviewed on: 8th January 2025

Reply from Melton Building Society Great to hear this, thanks Muneeb Response date: 9th January 2025

Brilliant service

Angela was extremely helpful and managed the whole process amazingly. Can’t recommend her highly enough. Reviewed on: 16th June 2023

Reply from Melton Building Society Delighted to hear this. Thanks Ted! Response date: 21st June 2023

Absolutely fantastic, I would recommend to anyone

I couldn’t recommend enough. We had an offer in less than a week and it was all down to Angela’s help and expertise! Reviewed on: 13th June 2023

Reply from Melton Building Society Thanks for your feedback Rosie! It's great to see! Response date: 14th June 2023

Hassle free mortgage expertise

Angela demonstrated her expertise in finding me the best mortgage deal from day one. A fast, effective service, exploring the options and willing to explain the more complex elements in a non complicated way. For people like myself, who do not want to trawl through the thousands of deals available, I would recommend this service. For a comparatively small charge made on the final formal application, I feel confident I have selected the best deal for me, tailored to my personal needs. Reviewed on: 1st June 2023

Reply from Melton Building Society Great feedback, thanks Stephen! Response date: 2nd June 2023

Outstanding service

Angela has been amazing with keeping us informed and explaining the process to us. This is the second time we have used her and will be returning again when our mortage is up for renewal Reviewed on: 24th May 2023

Reply from Melton Building Society This is great to hear, thank you! Response date: 2nd June 2023

Best mortgage service we have ever had

Angela, has helped us massively with our mortgage and home insurance ect. She’s been great with keeping us up to date with the solicitors, and has made everything so much easier to understand- thank you for helping us secure our mortgage! We would highly recommend. Reviewed on: 17th May 2023

Reply from Melton Building Society Thanks for the feedback Jordan, we will make sure this is passed on to Angela :) Response date: 19th May 2023

Informative

Angela was a new broker who was referred to us by our current lender. She was informative, responded quickly to any emails/queries. She was accessible and always available to take our calls and explain anything that was not clear. She made the remortgage process so seamless. Reviewed on: 16th May 2023

Reply from Melton Building Society Thanks for the feedback Karen. We will pass this on to Angela :) Response date: 19th May 2023

Great thanks

Laura Burrows has provided excellent service. Has been conscientious and kind and kept working at it despite some difficulties. Thank you Reviewed on: 10th May 2023

Reply from Melton Building Society Brilliant feedback - thanks Thomas! Response date: 11th May 2023

Exceptional service prompt accurate and super helpful

I did leave my re- mortgage until the very last moment. Angela came back to me promptly with great options and jumped onto this straight away, no nonsense, super efficiently and always on hand. She managed the whole process to perfection and came across very committed and performed above expectations. Reviewed on: 9th May 2023

Reply from Melton Building Society Delighted to hear this, thanks Kellie! Response date: 10th May 2023

Happy Bunny's

Starting at our age the thought of getting a mortgage was daunting. But with Laura's help and professionalism the whole process was made easy and hassle free. We would highly recommend her services to anyone. Reviewed on: 5th May 2023

Reply from Melton Building Society Great feedback, thanks Angela! Response date: 9th May 2023

Really helpful and responsive

Laura helped me through the process and was patient with all my queries. Reviewed on: 19th April 2023

Reply from Melton Building Society Delighted to hear this, thanks Kate. Response date: 24th April 2023

Do you have a different Melton Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Financial Advice
from Acumen Financial Planning 5.00 from 2 reviews
Financial Advice
from A.C. Morrison & Richards LLP 4.86 from 4 reviews
Investment choice
from EQ Investors 3.00 from 1 reviews

There's still more to see!

Melton Building Society has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub