Write a review

Melton Building Society: Independent Mortgage Advice reviews

Name: Independent Mortgage Advice
Rating: 4.93 (126 reviews)

View other Melton Building Society products

4.94

Based on 126 reviews, last reviewed 28th Jan 2025

46% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

3 star

1 star

Latest highest rating:

5

Good customer service, easily contactable, Good customer service, easily contactable, Reviewed on: 28th January 2025

Latest lowest rating:

2

impatient broker The broker wasn't even interested in speaking to me after i said i was also chatting to other brokers. In this current financial climate, how does it ... Read more Reviewed on: 11th July 2023

Read all reviews See your review

About this product

Melton Building Society Independent Mortgage Advice reviews (126)

Review of the Melton Building Society, Independent Mortgage Advice:

Excellent service!

We had the pleasure of working with Angela, and as first-time homebuyers, we initially thought the mortgage process would be overwhelming. However, Angela made everything incredibly straightforward. She took the time to explain each step in detail, ensuring we fully understood every aspect of the process. Her communication was exceptional—whether through email or phone, she responded promptly and kept us updated every step of the way. Thanks to Angela’s professionalism and dedication, what we thought would be a daunting experience turned out to be seamless and stress-free. We’re so grateful for her support! Reviewed on: 8th January 2025

Reply from Melton Building Society Great to hear this, thanks Muneeb Response date: 9th January 2025

Fab Service

Laura has been so helpful and answered all of our questions. Couldn't recommend enough! Reviewed on: 17th April 2023

Reply from Melton Building Society Thanks Charlotte. Response date: 18th April 2023

Mr & Mrs Berti

Angela was great finding a very specific mortgage that we needed and was always keeping us up to date on the process. Reviewed on: 4th April 2023

Reply from Melton Building Society This is great to hear! Response date: 18th April 2023

Positive review

I had a really positive experience with Laura, she worked with me for a long time to get the right mortgage for me. She was really helpful and supportive throughout. Reviewed on: 28th March 2023

Reply from Melton Building Society Thanks Jade, this is great to hear. Response date: 29th March 2023

Fantastic support

Laura has been brilliant helping us, She had found us an brilliant deal, Helped an kept us up to date step by step, Nothing was to much, massive Thankyou for helping us Reviewed on: 1st March 2023

Reply from Melton Building Society This is great to hear, thanks kath! Response date: 29th March 2023

Excellent Customer Experience, with knowledgeable Colleagues who can support through process

Moving house and seeking a mortgage at what is a more challenging time to obtain best rate. Gemma was able to search and provide best deal for us. Supported through the process as documents were required etc. provide expertise and comfort throughout process. Would recommend. Reviewed on: 8th February 2023

Reply from Melton Building Society This is great feedback, thank you Gill! Response date: 9th February 2023

Personal experience and sought to ensure the best decision.

Felt v much that Gemma invested a great deal of time in 'us' and maintained a 'weather-eye', incl gaining an understanding of what is important to us financially/ mortgage-wise owing to our family set-up and working circumstances. Reviewed on: 5th February 2023

Reply from Melton Building Society We are delighted to hear this. Thanks Alex! Response date: 9th February 2023

Thank you Laura!

Laura has been excellent from the start, we hit a few stumbling blocks along the way to getting an offer. Laura was always informative, helpful and professional. We can’t recommend her enough, thank you so much for staying positive and helping us see this through. Reviewed on: 25th January 2023

Reply from Melton Building Society This is great to hear, thank you! Response date: 2nd February 2023

Helpful and well-informed

Gemma was very helpful throughout the entire process. As a first time buyer i found the experience daunting, but she helped break down each stage and made the steps to purchase more manageable and easier to understand. Reviewed on: 8th January 2023

Reply from Melton Building Society We are delighted we could help, thank you! Response date: 9th January 2023

Amazing !

I was recommended Angela as mortgage advisor by my friend, and now I know why! First class service! Reviewed on: 6th December 2022

Reply from Melton Building Society We are delighted to hear it. Response date: 8th December 2022

Fabulous service from start to finish!

We have had the most amazing service from Angela with helping us traverse the challenges of gaining our mortgage. She has been so helpful and informative so couldn't recommend her more! Reviewed on: 28th November 2022

Reply from Melton Building Society Delighted we could help! Response date: 29th November 2022

Do you have a different Melton Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Investment choice
from EQ Investors 3.00 from 1 reviews
Financial Advice
from OpenMoney 4.79 from 167 reviews
Financial Support
from Turn2us 4.00 from 1 reviews

There's still more to see!

Melton Building Society has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub