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Melton Building Society: Independent Mortgage Advice reviews

Name: Independent Mortgage Advice
Rating: 4.93 (139 reviews)

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4.94

Based on 139 reviews, last reviewed 19th Oct 2025

25% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

3 star

1 star

Latest highest rating:

4

MMS review Our broker at MMS supported us through 2 different mortgage applications. Despite some unusual circumstances they were able to sort the product we wan... Read more Reviewed on: 19th October 2025

Latest lowest rating:

2

impatient broker The broker wasn't even interested in speaking to me after i said i was also chatting to other brokers. In this current financial climate, how does it ... Read more Reviewed on: 11th July 2023

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Melton Building Society Independent Mortgage Advice reviews (139)

Great thanks

Laura Burrows has provided excellent service. Has been conscientious and kind and kept working at it despite some difficulties. Thank you Reviewed on: 10th May 2023

Reply from Melton Building Society Brilliant feedback - thanks Thomas! Response date: 11th May 2023

Exceptional service prompt accurate and super helpful

I did leave my re- mortgage until the very last moment. Angela came back to me promptly with great options and jumped onto this straight away, no nonsense, super efficiently and always on hand. She managed the whole process to perfection and came across very committed and performed above expectations. Reviewed on: 9th May 2023

Reply from Melton Building Society Delighted to hear this, thanks Kellie! Response date: 10th May 2023

Happy Bunny's

Starting at our age the thought of getting a mortgage was daunting. But with Laura's help and professionalism the whole process was made easy and hassle free. We would highly recommend her services to anyone. Reviewed on: 5th May 2023

Reply from Melton Building Society Great feedback, thanks Angela! Response date: 9th May 2023

Really helpful and responsive

Laura helped me through the process and was patient with all my queries. Reviewed on: 19th April 2023

Reply from Melton Building Society Delighted to hear this, thanks Kate. Response date: 24th April 2023

Fab Service

Laura has been so helpful and answered all of our questions. Couldn't recommend enough! Reviewed on: 17th April 2023

Reply from Melton Building Society Thanks Charlotte. Response date: 18th April 2023

Mr & Mrs Berti

Angela was great finding a very specific mortgage that we needed and was always keeping us up to date on the process. Reviewed on: 4th April 2023

Reply from Melton Building Society This is great to hear! Response date: 18th April 2023

Positive review

I had a really positive experience with Laura, she worked with me for a long time to get the right mortgage for me. She was really helpful and supportive throughout. Reviewed on: 28th March 2023

Reply from Melton Building Society Thanks Jade, this is great to hear. Response date: 29th March 2023

Fantastic support

Laura has been brilliant helping us, She had found us an brilliant deal, Helped an kept us up to date step by step, Nothing was to much, massive Thankyou for helping us Reviewed on: 1st March 2023

Reply from Melton Building Society This is great to hear, thanks kath! Response date: 29th March 2023

Excellent Customer Experience, with knowledgeable Colleagues who can support through process

Moving house and seeking a mortgage at what is a more challenging time to obtain best rate. Gemma was able to search and provide best deal for us. Supported through the process as documents were required etc. provide expertise and comfort throughout process. Would recommend. Reviewed on: 8th February 2023

Reply from Melton Building Society This is great feedback, thank you Gill! Response date: 9th February 2023

Personal experience and sought to ensure the best decision.

Felt v much that Gemma invested a great deal of time in 'us' and maintained a 'weather-eye', incl gaining an understanding of what is important to us financially/ mortgage-wise owing to our family set-up and working circumstances. Reviewed on: 5th February 2023

Reply from Melton Building Society We are delighted to hear this. Thanks Alex! Response date: 9th February 2023

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