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Melton Building Society: Independent Mortgage Advice reviews

Name: Independent Mortgage Advice
Rating: 4.77 (158 reviews)

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4.77

Based on 158 reviews, last reviewed 4th Jun 2026

20% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

3 star

Latest highest rating:

5

Brilliant service and experience. Our experience has been brilliant. We were so nervous starting the process to obtain a mortgage knowing how tricky they are but Angela @Melton was an... Read more Reviewed on: 4th June 2026

Latest lowest rating:

1

Uncaring and unhelpful Building Society I have my Mortgage with Melton Building Society. Recently my Wife has been diagnosed with early Dementia, she has lost her job and now left the family... Read more Reviewed on: 26th November 2025

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Melton Building Society Independent Mortgage Advice reviews (158)

Well done

I have recently set up an account with Melton Mowbray building Society in Bourne,this account is to enable my annuity payments to be collected the people I have dealt with at the branch are extremely helpful and over the next few months I intend to look at other products they have.It is extremely nice in this day and age to deal with companies who have such a personal service Reviewed on: 18th December 2023

Reply from Melton Building Society Great to hear, thanks Brian! Response date: 19th December 2023

Above and beyond

Having had the pleasure of working with Laura to review my mortgage at the end of last year it was a no brainer to utilise her expertise again when it came to myself and my partner buying a property together. Due to unforeseen circumstances, we have sought advice for 2 properties over the last 6 months and have been consistently blown away by Laura's conscientious nature, patience and timely management of our case. During a time when we have been unnerved by the professionalism of other parties, Laura has been unwaveringly reliable and efficient. From the point of the fact find Laura went above and beyond to find a deal that best suited our circumstances and regularly kept us up to date over the phone or via email - respecting our working hours and tailoring her schedule accordingly. Likewise, Laura's ability to educate and advice us on the buying/selling process where appropriate was incredibly reassuring and has enabled us to stay calm during what could have been a turbulent process. Unquestionably, Laura is an incredible asset to the Melton Mortgage Solutions team and we will be recommending her expertise to anybody that will listen! Thank-you so much for all of your hard work and support. We will certainly be in contact in the future should be ever require further mortgage advice. Reviewed on: 25th October 2023

Reply from Melton Building Society Brilliant feedback, thank you Lizzie! Response date: 26th October 2023

A Proactive & professional mortgage adviser

Professional, proactive and communicative. Would definitely recommend. Reviewed on: 24th October 2023

Reply from Melton Building Society Great feedback, thanks! Response date: 25th October 2023

Quick and efficient

Laura was highly professional and went about her work in a very friendly manner. Reviewed on: 4th October 2023

Reply from Melton Building Society Thanks for the great feedback Robert! Response date: 13th October 2023

Angela provided a very thorough and professional service in dealing with our mortgage application.

Angela was very good in explaining everything clearly and although the process of re-mortgaging is understandably and necessarily detailed and pedantic at times, the process was managed with a good level of common sense to mitigate that aspect as much as possible. We have no hesitation in recommending Angela as a mortgage broker to friends and family. Her level of experience was welcome and refreshing in dealing with some of the issues we had to face. Reviewed on: 3rd October 2023

Reply from Melton Building Society Great feedback, thanks Bob! Response date: 4th October 2023

Very helpful advice

Angela steered us through the process of switching suppliers and helped us to find the best deal for us. She was always quick to answer emails with our queries and gave practical and helpful responses. Reviewed on: 16th August 2023

Reply from Melton Building Society Delighted to hear this, thanks Rachel. Response date: 17th August 2023

Perfect Experience!

Laura has been fantastic from start to finish with our mortgage, communication was perfect and the whole experience was seamless. Thanks Laura! Reviewed on: 26th July 2023

Reply from Melton Building Society Delighted we could help, thanks Jasmine. Response date: 27th July 2023

Easy and hassle free. Perfect for first time buyers.

Laura was exceptional in every aspect when dealing with my case. Replied quickly and informatively while not overcomplicating anything. Seemed to take time for me and it felt like I was her only client which I know wasn't the case. Thank you Reviewed on: 19th July 2023

Reply from Melton Building Society Great to hear, thanks Ollie. Response date: 20th July 2023

informative and quick to respond

our adviser angela has made the mortgage process less daunting and has been with us every step of the way. she has been dedicated and will respond to any queries we had at any time. she has made this a personable and friendly experience and has also explained everything that is required clearly and concisely.i would highly recommend her to friends and family in future. Reviewed on: 13th July 2023

Reply from Melton Building Society Great to hear. Thanks Fiona. Response date: 14th July 2023

Very responsive; comprehensive advice

We dealt with Laura B when putting our mortgage in place, and this was our first experience dealing with obtaining a mortgage. Laura was super responsive and was readily available to speak to over the phone - where she was able to provide regular updates and answer any specific questions. We found this to be a really pleasant experience, and any hiccups along the way were met with a sympathetic ear and a pragmatic solution. Reviewed on: 12th July 2023

Reply from Melton Building Society Delighted we could help. Thanks Lewis. Response date: 13th July 2023

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