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Heron Financial: Mortgage broker reviews

Name: Mortgage broker
Rating: 4.89 (159 reviews)

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4.89

Based on 159 reviews, last reviewed 15th May 2026

14600% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

2 star

Latest highest rating:

5

Simply put.. just the best! We have used Aidan at Heron twice now, he is fab and we feel we're in very safe hands with the help and advice Aidan offers, wouldn't go anywhere else... Read more Reviewed on: 15th May 2026

Latest lowest rating:

1

Terrible communication Communication was terrible — I had to chase my mortgage advisor for a week or two just to get a single response, and then he’d disappear again! Reviewed on: 19th March 2026

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About this product

Heron Financial is a B Corp mortgage broker in the UK.

The team can help with all types of mortgages including standard residential, first-time buyer and specialist lending.

Heron Financial reviews help you find out what it’s really like to be a customer. If you’ve used Heron Financial before, you can also leave a review and share your experience.

Review Heron Financial: Mortgage broker now

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Heron Financial Mortgage broker reviews (159)

Simply put.. just the best!

We have used Aidan at Heron twice now, he is fab and we feel we're in very safe hands with the help and advice Aidan offers, wouldn't go anywhere else for mortgage help! Reviewed on: 15th May 2026

Dalia Khadir from Heron Financial is very helpful an...

Dalia Khadir from Heron Financial is very helpful and kind. She managed to get us a great deal with Nationwide which for us meant less hassle as we were interested in staying with Nationwide going forward anyway. Reviewed on: 2nd May 2026

Great company which gets things done

Worked with Heron over the last several years, firstly on a personal level and more recently through passing them on to friends and family. A great business that ensures they listen to their customers and work at pace Reviewed on: 12th April 2026

Good turnaround time and communication.

Good turnaround time and communication. Reviewed on: 5th April 2026

Excellent hardworking staff who go the extra mile

Excellent hardworking staff who go the extra mile to ensure you are never left without an update. Very Efficient and great at their jobs! Reviewed on: 1st April 2026

Expert advice

The combination of dedication and care, coupled with regular communication, sets Heron Financial apart from other Mortgage brokers I've worked with in the past. Working with me, they were happy to set up several options that suited my financial situation, presenting me with carefully considered and practical advice as to the pros and cons of each. The mortgage I chose was superbly managed by Dalia and Rachel, who passed everything to the solicitors in good time, showing an alacrity that's sometimes lacking with brokers who balance a heavy caseload. I couldn't recommend this broker highly enough. They are certainly deserving of recognition. Well done Heron Financial. Reviewed on: 31st March 2026

Very clear and helpful information - enough for my d...

Very clear and helpful information - enough for my decision making. Reviewed on: 26th March 2026

Workplace benefit

Had the use of Heron through a work place benefit. Got me an AIP so I could start viewing houses as a first time buyer and were quick with all documentation to be provided to my solicitor Reviewed on: 26th March 2026

A1 Plus Service

I have used Heron for many many years, and they have always provided good service. Friendly and honest. Reviewed on: 26th March 2026

I had an excellent experience with Heron Financial

I had an excellent experience with Heron Financial from start to finish. Callum and Robyn managed my mortgage application with incredible professionalism, keeping me updated at every turn and making what is usually a stressful process feel completely manageable. Additionally, Ailsa was fantastic with the insurance side, providing clear guidance that gave me real peace of mind. All three took the pressure off a major part of my house-buying journey. Highly recommended for their proactive communication and expertise! Reviewed on: 24th March 2026

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Heron Financial: Mortgage broker reviews

14600% increase in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Heron Financial: Mortgage broker now

Heron Financial Mortgage broker reviews (159)

Simply put.. just the best!

Dalia Khadir from Heron Financial is very helpful an...

Great company which gets things done

Good turnaround time and communication.

Excellent hardworking staff who go the extra mile

Expert advice

Very clear and helpful information - enough for my d...

Workplace benefit

A1 Plus Service

I had an excellent experience with Heron Financial

Review Heron Financial: Mortgage broker now

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