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Heron Financial: Mortgage broker reviews

Name: Mortgage broker
Rating: 4.93 (94 reviews)

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4.93

Based on 94 reviews, last reviewed 7th Mar 2026

8700% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

3 star

2 star

1 star

Latest highest rating:

5

Staff are very friendly and supportive, always willi... Staff are very friendly and supportive, always willing to answer my questions and helped me through the process each time. Reviewed on: 7th March 2026

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Heron Financial is a B Corp mortgage broker in the UK.

The team can help with all types of mortgages including standard residential, first-time buyer and specialist lending.

Heron Financial reviews help you find out what it’s really like to be a customer. If you’ve used Heron Financial before, you can also leave a review and share your experience.

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Heron Financial Mortgage broker reviews (94)

Staff are very friendly and supportive, always willi...

Staff are very friendly and supportive, always willing to answer my questions and helped me through the process each time. Reviewed on: 7th March 2026

Excellent Service!

Everyone has been really knowledgeable, friendly and super efficient. Reviewed on: 1st March 2026

Great service!

Very knowledgeable team. Our mortgage has just been approved and everything was dealt with by Heron Financial - we felt relaxed knowing it was in their hands. Reviewed on: 27th February 2026

Good but can be better

Need to get more features for selection Reviewed on: 27th February 2026

I got a very good deal in March 2022.

I got a very good deal in March 2022...1.31% Reviewed on: 25th February 2026

Huge thank you to Heron Financial especially Zara an...

Huge thank you to Heron Financial especially Zara and Joshua for making our mortgage process so smooth.We got our mortgage offer quickly and without any hassle, and their guidance made the whole experience feel easy. We’re really grateful for everything they’ve done for us. Reviewed on: 25th February 2026

Five-star service!

I cannot thank Kane and Zara enough for their fantastic support during my mortgage process. Five-star service! They were incredibly proactive, provided huge support throughout my application and went above and beyond to ensure I got the best possible deal. Their communication was excellent, and they made the entire experience stress-free. Highly recommended for anyone looking for expert, dedicated mortgage brokers! I’m so glad I had them in my corner. Thank you both! Reviewed on: 24th February 2026

Professional and Reliable

I was extremely happy with the service provided by Heron Financial. They were very helpful in finding the right product for my needs and guided me through the entire process all the way to legal completion. They recommended the best solutions for my situation, including insurance options. Professional, reliable, and supportive throughout - I would definitely recommend them to anyone looking for a trustworthy broker. Reviewed on: 23rd February 2026

I am happy with Heron Finance however the upselling...

I am happy with Heron Finance however the upselling got a bit much, and I had to repeatedly respond to say I was not interested, over the phone and email. At first occurrence I thought it was a one off however it happened more than once. It was quite annoying by it in the end. Not enough to put me off using Heron Finance in future. Overall I am satisfied with the service. Reviewed on: 23rd February 2026

Friendly and knowledgeable

Heron definitely know their stuff and the staff are very friendly, keeping me in the loop every step of the way. Reviewed on: 23rd February 2026

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Heron Financial: Mortgage broker reviews

8700% increase in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

N/A

About this product

Review Heron Financial: Mortgage broker now

Heron Financial Mortgage broker reviews (94)

Staff are very friendly and supportive, always willi...

Excellent Service!

Great service!

Good but can be better

I got a very good deal in March 2022.

Huge thank you to Heron Financial especially Zara an...

Five-star service!

Professional and Reliable

I am happy with Heron Finance however the upselling...

Friendly and knowledgeable

Review Heron Financial: Mortgage broker now

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