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Heron Financial reviews

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Rated Excellent 4.93/5

Heron Financial reviews

Verified business Last reviewed within 7 days
  • FCA approved and regulated
    FCA approved and regulated
  • UK-based contact centre
    UK-based contact centre
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation
  • On-line application and approval process
    On-line application and approval process

Review summary

People rate this company as Excellent based on 94 product reviews

Average score of 4.93/5
5 star
93%
4 star
7%
3 star
0%
2 star
0%
1 star
0%
Reviews for Heron Financial have trended positively over the past 90 days

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About Heron Financial

Heron Financial was founded in 2011, they are a digital-first, fee-free mortgage and protection broker supporting clients across the UK.

Heron Financial specialise in first-time buyers, remortgages, home movers, company directors, self‑employed clients and more complex cases.

Heron Financial at a glance

Contact details

Phone
0203 195 1982
Email
[email protected]
Main address
207 Cardinal Point, Park Wood, Rickmansworth, WD3 1RE
Social media

Reviews for Heron Financial

Showing 11 of 94 company reviews Last reviewed within 7 days

Staff are very friendly and supportive, always willi...

Mortgage broker 7th March 2026

Staff are very friendly and supportive, always willing to answer my questions and helped me through the process each time.

Rated Excellent 5/5
Read more product reviews

Excellent Service!

Mortgage broker 1st March 2026

Everyone has been really knowledgeable, friendly and super efficient.

Rated Excellent 5/5
Read more product reviews
  • 5/5

    Great service!

    Very knowledgeable team. Our mortgage has just been approved and everything was dealt with by Heron Financial - we felt relaxed knowing it was in their hands.

    {"display":"Rebecca A","full_name":"Rebecca A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgage broker
    Rebecca A 27th February 2026
  • 5/5

    Good but can be better

    Need to get more features for selection

    {"display":"Boaz Thomas","full_name":"Boaz Thomas","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1371437.png"}}'s avatar
    Mortgage broker
    Boaz Thomas 27th February 2026
  • 5/5

    I got a very good deal in March 2022.

    I got a very good deal in March 2022...1.31%

  • 5/5

    Huge thank you to Heron Financial especially Zara an...

    Huge thank you to Heron Financial especially Zara and Joshua for making our mortgage process so smooth.We got our mortgage offer quickly and without any... Huge thank you to Heron Financial especially Zara and Joshua for making our mortgage process so smooth.We got our mortgage offer quickly and without any hassle, and their guidance made the whole experience feel easy. We’re really grateful for everything they’ve done for us. Read more Read less

    {"display":"Anna","full_name":"Anna","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgage broker
    Anna 25th February 2026
  • 5/5

    Five-star service!

    I cannot thank Kane and Zara enough for their fantastic support during my mortgage process. Five-star service! They were incredibly proactive, provided huge support throughout... I cannot thank Kane and Zara enough for their fantastic support during my mortgage process. Five-star service! They were incredibly proactive, provided huge support throughout my application and went above and beyond to ensure I got the best possible deal. Their communication was excellent, and they made the entire experience stress-free. Highly recommended for anyone looking for expert, dedicated mortgage brokers! I’m so glad I had them in my corner. Thank you both! Read more Read less

    {"display":"JH","full_name":"JH","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgage broker
    JH 24th February 2026
  • 5/5

    Professional and Reliable

    I was extremely happy with the service provided by Heron Financial. They were very helpful in finding the right product for my needs and guided... I was extremely happy with the service provided by Heron Financial. They were very helpful in finding the right product for my needs and guided me through the entire process all the way to legal completion. They recommended the best solutions for my situation, including insurance options. Professional, reliable, and supportive throughout - I would definitely recommend them to anyone looking for a trustworthy broker. Read more Read less

    {"display":"PJ","full_name":"PJ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgage broker
    PJ 23rd February 2026
  • 4/5

    I am happy with Heron Finance however the upselling...

    I am happy with Heron Finance however the upselling got a bit much, and I had to repeatedly respond to say I was not interested,... I am happy with Heron Finance however the upselling got a bit much, and I had to repeatedly respond to say I was not interested, over the phone and email. At first occurrence I thought it was a one off however it happened more than once. It was quite annoying by it in the end. Not enough to put me off using Heron Finance in future. Overall I am satisfied with the service. Read more Read less

    {"display":"Norman Hirst","full_name":"Norman Hirst","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgage broker
    Norman Hirst 23rd February 2026
  • 4/5

    Friendly and knowledgeable

    Heron definitely know their stuff and the staff are very friendly, keeping me in the loop every step of the way.

    {"display":"John B","full_name":"John B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgage broker
    John B 23rd February 2026
  • 5/5

    Excellent Customer Service

    As first time buyers we cannot recommend Heron Financial enough! Fazer was our mortgage advisor and he was excellent. He was extremely helpful and clear... As first time buyers we cannot recommend Heron Financial enough! Fazer was our mortgage advisor and he was excellent. He was extremely helpful and clear and always gave us his time when we had questions. He also re-did our mortgage application for us when the rates slightly dropped. Customer service was 10/10. We also interacted with Rachel & Travis and they were both great too! Thank you Heron Financial! Read more Read less

    {"display":"Katie S","full_name":"Katie S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgage broker
    Katie S 22nd February 2026

    Products from Heron Financial

    Showing all products offered by Heron Financial

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