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Mojo reviews

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Rated Excellent 4.92/5

Mojo reviews

Verified business Last reviewed within 7 days

Review summary

People rate this company as Excellent based on 2,265 product reviews

Average score of 4.92/5
5 star
93%
4 star
5%
3 star
1%
2 star
0%
1 star
1%
Reviews for Mojo have trended negatively over the past 90 days

Mojo Mortgages makes getting and remortgaging a mortgage feel easy and stress-free with friendly, knowledgeable advisors who keep you updated every step of the way. They find great deals and save you money without any fees, making the whole process straightforward and hassle-free. Some have found communication patchy or slow, and a few had issues with follow-ups or promised perks like gift vouchers.

Positive themes

  • Mojo Mortgages made the mortgage process easy, quick and stress-free with great support.
  • Mojo Mortgages found me the best deals and saved me money without charging any fees.
  • The Mojo team were friendly and knowledgeable and kept me informed throughout.

Negative themes

  • Communication was poor at times with slow responses and hard to reach advisors.
  • Some experienced delays and lost documents causing frustration during the process.
  • Promised perks like gift vouchers were not delivered despite repeated chasing.
Summarised by AI
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About Mojo

Our Mojo reviews will show you what likeminded people think of this online mortgage broker, and help you to get a better understanding of their customer satisfaction rates. Mojo claims to have fully qualified advisers ready for you to speak to at no cost. But what do you think? Leave a Mojo review to help others, by creating more transparency and trust within Financial Services.

Mojo at a glance

Reviews for Mojo

Showing 11 of 2265 company reviews Last reviewed within 7 days

Honesty worth hearing!

Mortgage Broker 17th March 2026

Christopher and the team have always been available, reliable, honest and helpful without necessarily telling you want you want to hear! Their experience and knowledge... Christopher and the team have always been available, reliable, honest and helpful without necessarily telling you want you want to hear! Their experience and knowledge is invaluable in this current turbulant market. Read more Read less

Rated Excellent 5/5
Read more product reviews

Best experience against my initial doubts

Mortgage Broker 17th March 2026

Best experience against my initial doubts for Mojo Mortgages. The entire customer experience and journey was smooth, assuring. My advisor, Kelly, was very prompt and... Best experience against my initial doubts for Mojo Mortgages. The entire customer experience and journey was smooth, assuring. My advisor, Kelly, was very prompt and market knowledgeable, guiding me to choose the best offer. Read more Read less

Rated Excellent 5/5
Read more product reviews
  • 5/5

    It was a pleasant experience and a lot of help and w...

    It was a pleasant experience and a lot of help and we recommend it.

  • 5/5

    Good communication.

    Good communication. Clear options.

    {"display":"Craig H","full_name":"Craig H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgage Broker
    Craig H 16th March 2026
  • 5/5

    Excellent service from the team.

    Excellent service from the team. I was constantly kept up to date with latest deals and the application was going.

  • 5/5

    An incredible experience!

    We had an incredible experience with mojo. We couldn’t believe that the service was free as it was so helpful. Our broker Liam was very... We had an incredible experience with mojo. We couldn’t believe that the service was free as it was so helpful. Our broker Liam was very kind, patient and helpful. He took the time to break down and explain everything to us and find what worked best for us. He was also always available over text when we had any queries or questions. Our mortgage application was a bit complex and Liam supported us every step of the way and even came came back from annual leave to make sure the product went through properly. We were very grateful and highly impressed. Read more Read less

    {"display":"Nicola P","full_name":"Nicola P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgage Broker
    Nicola P 16th March 2026
  • 5/5

    Quick prompt and professional service

    Quick prompt and professional service

  • 5/5

    Great customer service

    Great customer service. No question or query went unanswered. Timely and knowledgeable. Can't fault them. Did everything they could and more to help.

    {"display":"Frankie","full_name":"Frankie","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgage Broker
    Frankie 14th March 2026
  • 5/5

    I was a bit anxious to begin with

    I was a bit anxious when I had to remortgage my flat, especially as everything was done online only, however I quickly learned that I... I was a bit anxious when I had to remortgage my flat, especially as everything was done online only, however I quickly learned that I was in good hands and the process was made very easy for me. Read more Read less

    {"display":"Klaus L","full_name":"Klaus L","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgage Broker
    Klaus L 14th March 2026
  • 5/5

    Mojo made it happen!

    I can’t thank Ollie and Aimee for helping us buy our family home. Communication between myself and Ollie was excellent, with lots of opportunities for... I can’t thank Ollie and Aimee for helping us buy our family home. Communication between myself and Ollie was excellent, with lots of opportunities for choice and collaboration to find the correct product for us. They were superstars! I’ve already recommended Mojo to others! Read more Read less

    {"display":"Ciara B","full_name":"Ciara B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgage Broker
    Ciara B 14th March 2026
  • 5/5

    I had a fast and flawless service from Mojo for my m...

    I had a fast and flawless service from Mojo for my mortgage. I recommend them to a family who also took out a mortgage via... I had a fast and flawless service from Mojo for my mortgage. I recommend them to a family who also took out a mortgage via them. The online portal is great for sharing documentation and monitoring progress of your application. While my house offer was going through, the interest rates dropped and Mojo automatically contacted me to offer the better deal. Read more Read less

    {"display":"Imran A","full_name":"Imran A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgage Broker
    Imran A 13th March 2026

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