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Mojo reviews

Mojo logo
Rated Excellent • 4.90/5

Mojo reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business Last reviewed within 14 days
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Review summary

People rate this company as Excellent based on 2,136 product reviews

Average score of 4.90/5
5 star
93%
4 star
5%
3 star
1%
2 star
0%
1 star
1%
Reviews for Mojo have trended positively over the past 90 days

Mojo Mortgages makes getting and remortgaging a mortgage feel easy and stress-free with friendly, knowledgeable advisors who keep you updated every step of the way. They find great deals and save you money without any fees, making the whole process straightforward and hassle-free. Some have found communication patchy or slow, and a few had issues with follow-ups or promised perks like gift vouchers.

Positive themes

  • Mojo Mortgages made the mortgage process easy, quick and stress-free with great support.
  • Mojo Mortgages found me the best deals and saved me money without charging any fees.
  • The Mojo team were friendly and knowledgeable and kept me informed throughout.

Negative themes

  • Communication was poor at times with slow responses and hard to reach advisors.
  • Some experienced delays and lost documents causing frustration during the process.
  • Promised perks like gift vouchers were not delivered despite repeated chasing.
Summarised by AI
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About Mojo

Our Mojo reviews will show you what likeminded people think of this online mortgage broker, and help you to get a better understanding of their customer satisfaction rates. Mojo claims to have fully qualified advisers ready for you to speak to at no cost. But what do you think? Leave a Mojo review to help others, by creating more transparency and trust within Financial Services.

Mojo at a glance

Reviews for Mojo

Showing 11 of 2136 company reviews • Last reviewed within 14 days

Loved getting proactive lower rates with Mojo!

Mortgage Broker • 12th January 2026

I did a purchase and remortgage through Mojo. Both times it was a very straightforward experience, they handled all the details of the application for... I did a purchase and remortgage through Mojo. Both times it was a very straightforward experience, they handled all the details of the application for us and they also found us lower rates through their rate checking service on both occasions after we secured our initial deal. Read more Read less

{"display":"Carpenter J","full_name":"Carpenter J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Excellent experience and got the best mortgage rates.

Mortgage Broker • 19th March 2024

Excellent experience and got the best mortgage rates. Responsive and supported throughout even when due to chain there was a delay.

{"display":"Naseem ","full_name":"Naseem ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 1/5

    Terrible communication

    I contacted Mojo Mortgages this past July to seek quotes for a new mortgage. They assured me that they would keep me informed of any... I contacted Mojo Mortgages this past July to seek quotes for a new mortgage. They assured me that they would keep me informed of any rate reductions. Regrettably, this was not the case. I found myself persistently chasing Mojo for the latest offers and to progress with applications. Their service appeared to be too much for them to handle efficiently. Despite explicitly stating our requirements, they continually presented us with rates for products we had no interest in and even applied for products we hadn't authorised. This was frustrating and raised serious concerns about their attention to our specific needs. As we approached the expiry of our current mortgage deal, Mojo Mortgages renewed our mortgage without adhering to our explicit request to pay the product fee upfront. Contrary to our wishes, this fee was added to our mortgage. A further issue was the inconsistency in our point of contact. Despite promises of a dedicated individual managing our mortgage, we were dealt with by several different people, leading to a disjointed and impersonal experience. Moreover, communication proved to be a significant challenge. Getting in touch with our supposed advisor was nearly impossible, and conversations seemed to occur only at their convenience, not ours. This lack of accessibility was a significant shortcoming. Based on my experience, I would strongly recommend seeking mortgage advice and services elsewhere from a provider who genuinely prioritises their clients' needs and preferences. Read more Read less

    {"display":"Kentgent","full_name":"Kentgent","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgage Broker
    Kentgent 29th December 2023
  • 5/5

    Mojo Got Me My Mortgage

    Thanks so much for all your help and Dean’s especially at Mojo

    {"display":"Max Jones","full_name":"Max Jones","avatar":{"url":"\/assets\/uploads\/avatars\/users\/773055.png"}}'s avatar
  • 5/5

    Excellent customer service

    All their representatives were very knowledgeable and proactive. They showed great ownership and I got a good remortgage deal of it. I will likely circle... All their representatives were very knowledgeable and proactive. They showed great ownership and I got a good remortgage deal of it. I will likely circle back to them for my next one too! Read more Read less

    {"display":"Peter","full_name":"Peter","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgage Broker
    Peter 2nd June 2023
  • 5/5

    Quick, easy and great product choice!

    We used Mojo for a remortgage and found the whole process really smooth. There was a wide range of deals on offer, which I knew... We used Mojo for a remortgage and found the whole process really smooth. There was a wide range of deals on offer, which I knew from comparing them to similar services, but found their process so straightforward. Definitely recommend others to use them! Read more Read less

    {"display":"NWB 83","full_name":"NWB 83","avatar":{"url":"\/assets\/uploads\/avatars\/users\/758330.png"}}'s avatar
    Mortgage Broker
    NWB 83 11th April 2023
  • 5/5

    Best Online Broker

    Best Mortgage Broker! Promptly dealt with my case from submission to offer, highly recommend!

    {"display":"Jake Harrington","full_name":"Jake Harrington","avatar":{"url":"\/assets\/uploads\/avatars\/users\/757954.png"}}'s avatar
  • 5/5

    Super broker

    Great efficient service for mortgage & protection!

    {"display":"Jarod Crosby","full_name":"Jarod Crosby","avatar":{"url":"\/assets\/uploads\/avatars\/users\/757258.png"}}'s avatar
  • 5/5

    Speedy and supportive

    Great experience with the team at Mojo from my initial call, all the way through. They took the time to give me really personal support and were quick to respond.

    {"display":"Robbie Platt","full_name":"Robbie Platt","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Best mortgage broker

    Would use Mojo 100%, super friendly people and a smooth process

    {"display":"Hannah Lynn","full_name":"Hannah Lynn","avatar":{"url":"\/assets\/uploads\/avatars\/users\/756184.png"}}'s avatar
  • 1/5

    ignoring emails

    I would like to say how good mojo are, but they have been ignoring my emails and the lack of communication is very frustrating. I... I would like to say how good mojo are, but they have been ignoring my emails and the lack of communication is very frustrating. I have given them plenty of time and emailed many times to get a response, but nothing. Read more Read less

    {"display":"Elliott Brown","full_name":"Elliott Brown","avatar":{"url":"\/assets\/uploads\/avatars\/users\/476553.png"}}'s avatar

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