Mojo reviews
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Across our website, we use the same consistent method and scores which update in real time as new reviews come in.
Mojo reviews
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Review summary
People rate this company as Excellent based on 2,346 product reviews
Wondering how this rating works?
This score is generated using our own unique scoring method. It combines the 1-5 star ratings left by verified reviewers, when those reviews were submitted and other meaningful data from the reviews.
Across our website, we use the same consistent method and scores which update in real time as new reviews come in.
Mojo Mortgages makes getting and remortgaging a mortgage feel easy and stress-free with friendly, knowledgeable advisors who keep you updated every step of the way. They find great deals and save you money without any fees, making the whole process straightforward and hassle-free. Some have found communication patchy or slow, and a few had issues with follow-ups or promised perks like gift vouchers.
Positive themes
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Mojo Mortgages made the mortgage process easy, quick and stress-free with great support.
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Mojo Mortgages found me the best deals and saved me money without charging any fees.
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The Mojo team were friendly and knowledgeable and kept me informed throughout.
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Negative themes
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Communication was poor at times with slow responses and hard to reach advisors.
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Some experienced delays and lost documents causing frustration during the process.
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Promised perks like gift vouchers were not delivered despite repeated chasing.
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About Mojo
Our Mojo reviews will show you what likeminded people think of this online mortgage broker, and help you to get a better understanding of their customer satisfaction rates. Mojo claims to have fully qualified advisers ready for you to speak to at no cost. But what do you think? Leave a Mojo review to help others, by creating more transparency and trust within Financial Services.
Mojo at a glance
Reviews for Mojo
Showing 11 of 2346 company reviews • Last reviewed within 7 days
Fee free, excellent support and advice, faultless
Fee free, excellent support and advice, faultless
Human, efficient, proactive.
Human, efficient, proactive. Couldn’t ask for better in an archaic mortgages market
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5/5
Amazing customer service and solutions offered
I had very custom needs for my mortgage and the broker was incredibly helpful providing me a range of different options. All of that was... I had very custom needs for my mortgage and the broker was incredibly helpful providing me a range of different options. All of that was done in a day despite them needing to go off and see which lenders would be available to me. Read more Read less
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5/5
Brilliant from start to finish.
Brilliant from start to finish. They weren't pushy and advised me my current deal was worth sticking with rather than paying ERCs for a deal... Brilliant from start to finish. They weren't pushy and advised me my current deal was worth sticking with rather than paying ERCs for a deal with a much better interest rate. Read more Read less
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5/5
Fantastic overall customer service which was support...
Fantastic overall customer service which was supported throughout
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5/5
Great communication and helpful advice.
Great communication and helpful advice.
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5/5
Just brilliant!!
They are so helpful at Mojo, no question was too silly, they really helped out my mind at ease. They checked in on me to... They are so helpful at Mojo, no question was too silly, they really helped out my mind at ease. They checked in on me to make sure everything progressed ok. It was the most straightforward transaction I would highly recommend!! Read more Read less
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5/5
Fantastic support from Kendall and Ian on getting my...
Fantastic support from Kendall and Ian on getting my mortgage as fast as possible.
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5/5
Nothing to much trouble happy to explain again if st...
Nothing to much trouble happy to explain again if still not getting it will check up on you to see how you are and things... Nothing to much trouble happy to explain again if still not getting it will check up on you to see how you are and things are going supportive and friendly works at your pace and happy to change if you change your mind no pressure Read more Read less
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5/5
I was regularly kept informed of my mortgage progress.
I was regularly kept informed of my mortgage progress. Mojo were even able to secure a cheaper mortgage rate for me, than my original mortgage... I was regularly kept informed of my mortgage progress. Mojo were even able to secure a cheaper mortgage rate for me, than my original mortgage with their facility of keeping me updated with any rate changes. My emails were answered in a timely manner and were dealt with professionally and with patients, very important for an older person! Read more Read less
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5/5
Very efficient, professional and friendly service.
Very efficient, professional and friendly service.
Products from Mojo
Showing all products offered by Mojo
Mortgage Broker
by MojoUsing Mojo's online calculator you can find mortgage advice, without fees, in under 1 minute. Mojo also claim to offer to submit your application to the lender and manage the...
Mortgage Broker
by MojoUsing Mojo's online calculator you can find mortgage advice, without fees, in under 1 minute. Mojo also claim to offer to submit your application to the lender and manage the...
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