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Metro Bank: Business banking reviews

Name: Business banking
Rating: 4.78 (2237 reviews)

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4.78

Based on 2,237 reviews, last reviewed 17th Jun 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Metro Bank works extremely well for my business. Metro Bank works extremely well for my business. Its charges are very good for a small company transacting entirely online. Its platform is easy to us... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

CLOSED MY BUSINESS ATTOUNT WITHOUT GIVING ANY REASON CLOSED MY BUSINESS ATTOUNT WITHOUT GIVING ANY REASON Reviewed on: 18th February 2025

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About this product

Metro Bank offer a business account for small businesses through to large corporations.

Metro Bank have local business managers in all UK stores to help with your business banking needs, from everyday banking to securing funding. You can apply for a business bank account in-store for same day account opening.

Metro Bank business account reviews help you find out what it’s really like to be a customer. If you’ve used Metro Bank before, you can also leave a review and share your experience.

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Metro Bank Business banking reviews (2237)

Amazeing

Great smooth service. Business banking very reliable Reviewed on: 14th January 2020

Great service

Banked with Metro for a few years now and love their attitude to customers Reviewed on: 13th January 2020

Amazing customer service

Their customer service is amazing! Can’t recommend enough Reviewed on: 13th January 2020

There when you need them

I switched mid way through 2019 as an RBS customer that was asked to leave for a large payout. Outstanding service from Metro, reliable points (yes more than one!) of contact and my accounts team are delighted with the digital platform. 10 months in and I’m still delighted. Thanks Metro. Reviewed on: 13th January 2020

The best customer service and totally professional

As a practising firm of accountants, we are pleased to recommend Metro Bank to our business clients and and personal clients. Reviewed on: 13th January 2020

Easy, convenient and customer focused

From the minute I walked in the service was phenomenal. The staff can't do enough for you and everything is done on the day, and I mean everything. I walked out with an account opened, my card and online banking done! Reviewed on: 13th January 2020

Excellent

Held my main business current account with Metro for a year now and I cannot praise the bank enough. Finally love my bank. Reviewed on: 13th January 2020

Simply incompetent

There is not a single thing that they do well. this includes a minimum current account balance, even when the linked savings account has adequate reserves. Only a fool would bank with them. Reviewed on: 7th January 2020

Innovate or Die

Metro bank not only is the only bank out there innovating, but their innovations are very client focussed Reviewed on: 17th December 2019

Easy to deal with

when we first started our business, we researched banks and the traditional banks made it so difficult as a start up. Metro on the other hand couldnt have made it easier. The ability to talk to someone in branch is refreshing. Reviewed on: 25th November 2019

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