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Metro Bank: Business Banking reviews

Name: Business Banking
Rating: 4.81 (2234 reviews)

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4.82

Based on 2,234 reviews, last reviewed 7th Jun 2024

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

91%

Latest highest rating:

4

It’s always been easy with metro bank transactions a... It’s always been easy with metro bank transactions and transfers Reviewed on: 9th January 2024

Latest lowest rating:

1

The worst bank for buiseness. The worst bank for buiseness. I Applied for a buiseness overdraft which was excepted. They took out a £200 fee Then blocked my buiseness account. Now ... Read more Reviewed on: 7th June 2024

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About this product

Metro Bank business banking reviews at Smart Money People are helping other business people to fund out what being a business banking customer at Metro Bank is really like. With business banking and aspects such as access to finance being so important to many business owners, Smart Money People is becoming the UK's leading source of Metro Bank business banking reviews. Remember that you can write yours too, and join our mission to increase trust and transparency in financial services.

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Metro Bank Business Banking reviews (2234)

Real people with an interest in you

Metro Bank have been incredible from the moment I opened my business account. Personal service is paramount and there are real people to talk to if there's a problem 10 out of 10 for service and efficiency - out strip the opposition in all ways Reviewed on: 10th January 2019

Best old fashioned customer service

Setting up my first ever business account was done with ease, with the help of well trained accounts personnel who showed interest in me and my business, supported me through the process. Everything was transparent and without jargon. Also, when my card did not work initially, because the security code was blurred in the printing, this was sorted in next to no time. Best part is that I can pop into the bank any time of the week due to their customer orientated opening hours. Thoroughly recommend. Hope they open throughout the country. Reviewed on: 24th December 2018

Superb service

Not perfect but as near as a “real” bank can get. Brilliant service in-branch. Pretty good via UK call centre. App works really well. Reviewed on: 24th August 2018

Excellent service

I recently opened a business account. The lady was fantastic and my account was open in a couple of hours. I left with my bank card. Soon after I received my cheque book and paying in book. The app is brilliant and I can check my account at the touch of a button. Reviewed on: 11th February 2018

Stand out experience

First business account. The process was simple quick and "can do". Icing on the cake .... dog friendly Reviewed on: 23rd January 2018

not business-like

Just spent £75 of billable time waiting to speak to one of their business people to ask a couple of questions - but to no avail as I had a scheduled meeting next with an actual start time so I couldn't wait any longer. You can, it seems, now book an appointment - wow, what an innovation - but only by going into the branch to book one, which is a 30 minute trip in the first place. It's clearly all designed for their own convenience. Reviewed on: 4th January 2018

Does exactly what it says on the tin

If you need a business acount quickly and you have the correct documents then they will open an account in a week. If a simple no frills account with no customer service is what your after then this is the bank for yiou. Reviewed on: 29th December 2017

AMAZING

Metro Bank is innovative. Amazing and new and seek to provide 100% customer service! I and so happy Reviewed on: 6th November 2017

Delightful experience

Hi, I just want to state that I had a delightful experience opening a Bank Account for our organization called Fraternity Without Borders UK. The service was offered in a very quick and efficient way and to deal with all members of staff was a very different and good experience compared with other banks in London. Mr. Ahmed Noor , one of the Customer Service Representative at Tottenham Court Road brunch was very straightforward and gave us a good experience in order to make the whole process very simples. We are very very happy with the way he dealt with us and will definitely recommend this bank to everyone. Please, pass my special thanks to Mr. Ahmed Noor. Gilson Guimaraes Fraternity Without Borders UK Reviewed on: 29th October 2017

Waste of time

Metrobank advertise everything being done quickly in store. It wasn't. Took hours sat in store answering questions. Was constantly back and forth as they made mistakes with my application. The time taken to open an account with Lloyds was shorter and all done online at home. Setting up online banking has to be done in store?! Queueing in store is a waste of time without a ticketing system. Reviewed on: 2nd September 2017

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