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Metro Bank: Business Banking reviews

Name: Business Banking
Rating: 4.81 (2236 reviews)

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4.75

Based on 2,236 reviews, last reviewed 18th Feb 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

4

It’s always been easy with metro bank transactions a... It’s always been easy with metro bank transactions and transfers Reviewed on: 9th January 2024

Latest lowest rating:

1

CLOSED MY BUSINESS ATTOUNT WITHOUT GIVING ANY REASON CLOSED MY BUSINESS ATTOUNT WITHOUT GIVING ANY REASON Reviewed on: 18th February 2025

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About this product

Metro Bank business banking reviews at Smart Money People are helping other business people to fund out what being a business banking customer at Metro Bank is really like. With business banking and aspects such as access to finance being so important to many business owners, Smart Money People is becoming the UK's leading source of Metro Bank business banking reviews. Remember that you can write yours too, and join our mission to increase trust and transparency in financial services.

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Metro Bank Business Banking reviews (57)

CLOSED MY BUSINESS ATTOUNT WITHOUT GIVING ANY REASON

CLOSED MY BUSINESS ATTOUNT WITHOUT GIVING ANY REASON Reviewed on: 18th February 2025

No account manager and just waiting to add fees when...

No account manager and just waiting to add fees whenever they can. Multiple times get payments turned down because staff cannot read authorised persons forms. Bank is a joke Reviewed on: 29th November 2024

The worst bank for buiseness.

The worst bank for buiseness. I Applied for a buiseness overdraft which was excepted. They took out a £200 fee Then blocked my buiseness account. Now I can't pay the wages for any of my staff . I will sue as this now looks like I'm a bad payer and it affect my firm . Don't use this cowboy company . Reviewed on: 7th June 2024

Poor victim support

I lost 3k to this bank. They open accounts to fraudsters and don't pay stolen money back to victims. They refuse to discuss this with me even after my MP wrote to them. Reviewed on: 10th April 2023

Inexplicably bad service

I thought Metro were great until inexplicably they started to demand huge amounts of information about my company and personal background. I run a small marketing business (turnover approx £200k) but they acted like I was a multimillion corporate. I provided everything they wanted, which took my accountant and I several weeks to produce during the very busy post-Covid recovery period. But they kept coming back for more, asking so many ridiculous questions and eventually I had to say I was too busy and couldn't provide everything unless they gave a valid reason. Then suddenly, with warning, they gave notice to close our account in 60 days. We appealed to them to reconsider but they refused so we had to find other banking arrangements. Reviewed on: 3rd April 2023

Dont believe the hype

Really bad experience with the team, the app, the online banking. Persistent issues not fixed, excessive fees, bad customer service and no business support. Reviewed on: 3rd April 2023

Disgraceful service

These people should be ashamed absolutely disgusting behaviour towards all customers Reviewed on: 3rd April 2023

No stars !!! Disgraceful

Without notice or explanation froze my business account leaving me unable to pay suppliers or staff … days later I’m still waiting for a call from their head office ( who you can’t call !!) branch and customer service employees are useless say there’s nothing they can do I just have to wait to be contacted. In the meantime I can’t pay staff or suppliers and my business could collapse. Can’t believe they get away with this it’s unbelievable … even the financial ombudsman haven’t come back to me. My hands are tied. X the stress it’s causing is off the scale. Please do not use this bank. I also save with Nationwide and they are amazing but unfortunately don’t do business accounts. Reviewed on: 30th March 2023

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Εγκρίθηκα για δάνειο την εποχή του κορονοϊού στην πρώτη φάση μετά όμως αφου μου βγάλανε την ψυχή σε διάφορες διαδικασίες αλλά κυρίως σε ατέλειωτες ώρες αναμονής μου είπαν πως δεν θα πάρω ούτε τα μισά απο όσα είχαν εγκριθεί Εσεις νομίζεται πως μόνο ο δικός χρόνος είναι πολύτιμος κ ο δικός μας δεν αξίζει ούτε σεντ Είσαστε η χειρότερη τράπεζα που έχω γνωρίσει Reviewed on: 14th March 2023

Worst service ever

Having issues for over 12 months but no one is willing to and able to help resolve issues. Reviewed on: 10th March 2023

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