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Metro Bank: Current Account reviews

Name: Current Account
Rating: 4.88 (10564 reviews)

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4.87

Based on 10,564 reviews, last reviewed 1st Mar 2025

500% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

No waiting for replacement debit card I lost my debit card. Popped into the bank and they issued a replacement straight away. Staff were very pleasant and efficient. Reviewed on: 1st March 2025

Latest lowest rating:

1

Reported fraud activity already 4th time with differ... Reported fraud activity already 4th time with different companies taking money out , and no clear solution offered, actually they make you feel as if... Read more Reviewed on: 7th January 2025

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About this product

The Metro Current Account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current Account reviews (10564)

Review of the Metro Bank, Current Account:

Convenient branch opening times

Current account can be operated on line but I like to use a branch. Eastbourne branch has long opening hours including weekends - VERY helpful. Also enough staff to help, and not have to queue for an age. Staff are all pleasant, helpful, smart, and friendly. No problems. Reviewed on: 7th April 2021

Lots of recent negative changes

Great bank when I joined 6 years ago. Now taking my money elsewhere as so many products and services withdrawn especially cancelling all credit cards from 10 September, stopping fee free use of debit card abroad, reducing savings rates, and shutting down all money machines. Whoever is making these poor decisions should be sacked as customers like me are leaving in droves Reviewed on: 22nd August 2024

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Easy to use app good customer service

Easy to use app good customer service Reviewed on: 15th April 2024

Friendly staff, great support, however, low interest...

Friendly staff, great support, however, low interest rates Reviewed on: 16th February 2024

It was really easy to open a savings account with Me...

It was really easy to open a savings account with Metro. Their app is easy to use and makes managing my finances much simpler. Reviewed on: 15th February 2024

Great customer service and excellent opening hours

Great customer service and excellent opening hours Reviewed on: 15th February 2024

Terrible user experience

Terrible user experience on the app, everything seems overcomplicated. Reviewed on: 15th February 2024

Great bank .

Great bank . Good service for customers Reviewed on: 10th February 2024

Brilliant bank.

Me and my two daughter use your bank. We have had to deal with a few problems, however the problems are quickly dealt with after I visit my local store. Friendly staff and always able to help Reviewed on: 1st February 2024

Fraudulent Bank.

Let fraud happen to my dead mothers account. When you make purchases on your own card they block it. Worst bank in existence. Reviewed on: 24th January 2024

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