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Metro Bank: Current Account reviews

4.88
Based on 10,560 reviews, last reviewed 11th Jan 2025
50% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Easy sign up and easy to set up new savings. Easy sign up and easy to set up new savings. Good app. Looks good going forward. Reviewed on: 11th January 2025
Alfred G's avatar
Alfred G

Latest lowest rating:

1

Reported fraud activity already 4th time with differ... Reported fraud activity already 4th time with different companies taking money out , and no clear solution offered, actually they make you feel as if... Read more Reviewed on: 7th January 2025
BM's avatar
BM

About this product

The Metro Current Account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current Account reviews (10560)

Review of the Metro Bank, Current Account:

Good

5
Good well done good service nice answer Reviewed on: 10th March 2023

Yes it works for Me

5
Account process setup was quick and under an hour. Card setup and account functions all within 48 hours. Reviewed on: 5th April 2023

Best customer service

5
Love the current account facilities, instant card replacement and free to use card in Europe. Staffs are helpful, friendly and exceeded my expectations. Reviewed on: 5th April 2023

Great service

5
Always on hand & always get great service Reviewed on: 5th April 2023

Friendly staff

5
Amazing staff, helpful and they working 7 days Reviewed on: 5th April 2023

Perfect banking experience Colchester branch

5
Metro bank is just what we need in a bank. Very friendly helpful staff open longer hours and open on Sundays is so important for us. We can get to speak to a member of staff the minute we walk into the branch they have always got a smile and get right to any problem we may have and get it sorted with no problem. The manager even came to introduce himself while we opened our account and got us both a cup of coffee while our bank cards were being printed. Also the coin exchange machine is important to us. Other bonus’s are free pens lollipops for children and somewhere to sit for a while if needed. We recommend this bank to everyone. Dennis and jane Reviewed on: 5th April 2023

Super

5
The bestProfessionalism, colleagues greed, easy to work with the application. I get fast and professional answers. Reviewed on: 5th April 2023

Great bank

5
Always able to help never any long queues I work long shifts and they are open when I need to pop in to the bank Reviewed on: 5th April 2023

Great bank

5
Personally the best I have banked with, easy customer support and whenever I had a problem it was resolved very quickly, hardly any delays or problems with online banking and branches open late! Reviewed on: 5th April 2023

Great sincere service

5
Metro never fall short when it comes to dealing with my personal matters, whether it’s me general issues or pressing. I always feel they have gone above and beyond for me. I leave there satisfied. Reviewed on: 5th April 2023

Easy access with friendly staff and quick response

5
Online banking is very easy and anyone can use it or come to the branch and have a lovely and friendly staff who is Tracy’s to help you in any matter relating to banking, locker, or any app issues. Reviewed on: 5th April 2023

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