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Metro Bank: Current Account reviews

4.88
Based on 10,560 reviews, last reviewed 11th Jan 2025
50% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Easy sign up and easy to set up new savings. Easy sign up and easy to set up new savings. Good app. Looks good going forward. Reviewed on: 11th January 2025
Alfred G's avatar
Alfred G

Latest lowest rating:

1

Reported fraud activity already 4th time with differ... Reported fraud activity already 4th time with different companies taking money out , and no clear solution offered, actually they make you feel as if... Read more Reviewed on: 7th January 2025
BM's avatar
BM

About this product

The Metro Current Account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current Account reviews (10560)

Review of the Metro Bank, Current Account:

Good

5
Good well done good service nice answer Reviewed on: 10th March 2023

Fantastic bank

5
We have a joint currant account, the bank is new and and great inside, staff are fantastic, friendly and can’t do enough for you, we take our dog with us inside the bank also and they love to see her, great parking outside the bank as well great opening times are open a Sunday, I don’t have to on the bank as I can deposit and with draw cash from the drive through banking as well, could not be more happy Reviewed on: 4th April 2023

The best bank

5
The bank is open 7 days. The personal is very nace and helpful. Reviewed on: 4th April 2023

Good bank!

5
Very good and easy open 7 days and if you need the card you have it in 10 min Reviewed on: 4th April 2023

Great bank always friendly helpful 100%

5
All ways helpful dogs are allowed just banking as it should be customer comes first Reviewed on: 4th April 2023

Simple, convenient banking

5
I opened an account nearly 10 years ago now with Metro Bank because of their locations in Central London, but the biggest reason was because of their opening hours. They are open throughout the weekend at all of their branches. Teamed with great customer service and you can't go wrong! Reviewed on: 4th April 2023

There for you not you for them

5
This bank helped me get my money back no argument they pursued scammer and are always open when I need them they print off a bank card in bank don't have to wait for post deserved recognition for they have earned it I love them Reviewed on: 4th April 2023

Quick Easy Banking

5
Always quick to solve any issues and friendly efficient service in the branch and on the phone. Reviewed on: 4th April 2023

Awesome Customer Service

5
Metro Bank Customer Service is simply the best. Reviewed on: 4th April 2023

My whole family followed

5
Best banking decision I ever made , I have recommended everyone I know ! My whole family a a good handful of friends have transferred accounts to metro . Printing bank cards on site is amazing , dog treats in store and staff that are happy and down to earth . The most approachable bank ever ! I have never had 1 issue with Metro in 6 years of banking with them ! Reviewed on: 4th April 2023

Always able to help

5
I’ve experienced a few issues with my banking including with online banking but metro have had my back every time. I’ve always been able to easily call their hotline and their team are always incredibly accommodating and helpful when it comes to resolving issues quickly. Going into a branch there is always somebody there to greet me and take me to whoever is available and able to help. Overall a very very good bank and wouldn’t hesitate to recommend them! Reviewed on: 4th April 2023

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