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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Super supportive

Really very nice service Good supporting Staff are very nice Reviewed on: 5th April 2023

Great fast service

Definitely the best bank I have ever been part of. Great customer service with smiles, extended hours that fits for anyone to be able to go to bank without taking a day off, always helpful even in the middle of night. First bank ever that has called me to tell me they suspect fraud in my account. Thank you. Reviewed on: 5th April 2023

Best bank for the whole family and friends

I have gotten all my friends and family to get this bank Reviewed on: 5th April 2023

Metro Bank Service

I have banked with Metro Bank now for about 2 years . They provide a very good, accessible service. The people are always friendly and helpful. The App they provide helps me keep up to date with my account and all the current transactions! Well done Metro Bank and Thanks! Reviewed on: 5th April 2023

The best card in the Uk

It’s easy to make, easy to use, easy to handle. The people from bank are so helpful and they are very quick!! The best bank in the Uk!!! Reviewed on: 5th April 2023

Beautiful service

Over the years, I deal with many banks in so far Metrobank, one of the best Reviewed on: 5th April 2023

Daily and till late bank service

Metro bank really understands and put customer's needs first, as the bank open 7 days, so I can visit and solve any problems with them directly. I am extremely satisfied with the service and the hospitality of their staffs. Reviewed on: 4th April 2023

Excellent service

Excellent service with good communication with costumers Reviewed on: 4th April 2023

Staff who care

The staff are always helpful and interested, so much nicer speaking face to face than through a machine. Reviewed on: 4th April 2023

Always 10/10 Service

I’ve banked with quite a few different companies and Metro is by far the best experience i’ve ever had. Any issues are tackled quickly and effectively and they have the best customer service i’ve seen from a bank by far! Reviewed on: 4th April 2023

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