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Metro Bank: Current account reviews

View other Metro Bank products
4.81
Based on 10,581 reviews, last reviewed 20th Aug 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026
gancho b's avatar
gancho b

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo
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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

Amazing Bank!

5
Metro have a great app that’s rarely down. When it is their customer service team is amazing & the bank is open late with INSTANT card prints. If you have trouble holding onto your things - I’m terrible for losing my card - metro are able to print you a new one in store and that beats any bank for me!! Reviewed on: 5th April 2023
Cerys's avatar
Cerys

Best bank

5
Great bank excellent service always Reviewed on: 5th April 2023
Kirstie 's avatar
Kirstie

a bank that is most efficient and willing to help.

5
Have had a fabulous time here with metro bank always answering right away, willing to help and discuss at all time. i love their cheerful logo colours that makes the environment most efficient and sophisticated bank. overall i had a fantastic time using metro bank! Reviewed on: 5th April 2023
Sara Glueck's avatar
Sara Glueck

Excellent

5
Metro Bank provides excellent services and impeccable care for the costumer Reviewed on: 5th April 2023
Sarah's avatar
Sarah

A good bank

5
Friendly, helpful, polite, knowledgeable, understanding Reviewed on: 5th April 2023
Catwoman's avatar
Catwoman

People's bank

5
Everything I go to this bank staff are always helpful and attend to me promptly. No long cues as there are always staff on hand in cashiers desk unlike most High Street banks and a extra bonus is they are open on Sunday which is very convenient for me. Reviewed on: 5th April 2023
Husnara Begum's avatar
Husnara Begum

Unrivalled For Customer Service

5
During the past 12 months, since opening a joint account at Metro Bank, Wimbledon branch, my wife and I have on several occasions found it necessary to contact Customer Service on a 'walk in' basis. On each occasion we were served quickly and efficiently with all our questions being answered to our entire satisfaction. Without doubt Metro is way ahead of the competition. Reviewed on: 5th April 2023
Michael James's avatar
Michael James

Super supportive

5
Really very nice service Good supporting Staff are very nice Reviewed on: 5th April 2023
Avantika Sharma's avatar
Avantika Sharma

Great fast service

5
Definitely the best bank I have ever been part of. Great customer service with smiles, extended hours that fits for anyone to be able to go to bank without taking a day off, always helpful even in the middle of night. First bank ever that has called me to tell me they suspect fraud in my account. Thank you. Reviewed on: 5th April 2023
Kamila's avatar
Kamila

Best bank for the whole family and friends

5
I have gotten all my friends and family to get this bank Reviewed on: 5th April 2023
Abdullah Fall's avatar
Abdullah Fall

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