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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Great service

Great service great opening and closing times and days Just being able to walk in a speak to someone is such a bonus Reviewed on: 4th April 2023

Super amazing

Always helpful and friendly understanding people and always happy to help. Reviewed on: 4th April 2023

Mihaela Spataru

Very good bank and very seriously Reviewed on: 4th April 2023

Best bank ever

Quality customer service experience Reviewed on: 4th April 2023

Fantastic Bank

The app and the internet banking are extremelly easy to use. The assistance team is helpful and always solve the problems immediatelly. Reviewed on: 4th April 2023

Drive thru banking

Bank open 7 days very good app. Friendly staff. Drive thru banking Reviewed on: 4th April 2023

The Bank that likes to say YES!

Metro Bank are Friendly, helpful, open 7 days a week what more could you ask for! Reviewed on: 4th April 2023

Excellent banking service

Friendly people with a professional attitude Reviewed on: 4th April 2023

Customer service

Great customer service, not having to wait for a card or pin through the post, always helpful, and the best thing is, it's open 7dsys a week and has a direct branch number to contact the team. Reviewed on: 4th April 2023

Great easy bank

They are a great bank have used them for years Reviewed on: 4th April 2023

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