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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Excellent banking service

Friendly people with a professional attitude Reviewed on: 4th April 2023

Customer service

Great customer service, not having to wait for a card or pin through the post, always helpful, and the best thing is, it's open 7dsys a week and has a direct branch number to contact the team. Reviewed on: 4th April 2023

Great easy bank

They are a great bank have used them for years Reviewed on: 4th April 2023

Fantastic bank

We have a joint currant account, the bank is new and and great inside, staff are fantastic, friendly and can’t do enough for you, we take our dog with us inside the bank also and they love to see her, great parking outside the bank as well great opening times are open a Sunday, I don’t have to on the bank as I can deposit and with draw cash from the drive through banking as well, could not be more happy Reviewed on: 4th April 2023

The best bank

The bank is open 7 days. The personal is very nace and helpful. Reviewed on: 4th April 2023

Good bank!

Very good and easy open 7 days and if you need the card you have it in 10 min Reviewed on: 4th April 2023

Great bank always friendly helpful 100%

All ways helpful dogs are allowed just banking as it should be customer comes first Reviewed on: 4th April 2023

Simple, convenient banking

I opened an account nearly 10 years ago now with Metro Bank because of their locations in Central London, but the biggest reason was because of their opening hours. They are open throughout the weekend at all of their branches. Teamed with great customer service and you can't go wrong! Reviewed on: 4th April 2023

There for you not you for them

This bank helped me get my money back no argument they pursued scammer and are always open when I need them they print off a bank card in bank don't have to wait for post deserved recognition for they have earned it I love them Reviewed on: 4th April 2023

Quick Easy Banking

Always quick to solve any issues and friendly efficient service in the branch and on the phone. Reviewed on: 4th April 2023

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