Write a review

Newsletter

Go to business site

Metro Bank: Current account reviews

Name: Current account
Rating: 4.81 (10581 reviews)

View other Metro Bank products

4.81

Based on 10,581 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

Read all reviews Write a review

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Review Metro Bank: Current account now

Help others make smarter decisions by sharing your own experience.

Write a review

Metro Bank Current account reviews (10581)

Simple, convenient banking

I opened an account nearly 10 years ago now with Metro Bank because of their locations in Central London, but the biggest reason was because of their opening hours. They are open throughout the weekend at all of their branches. Teamed with great customer service and you can't go wrong! Reviewed on: 4th April 2023

There for you not you for them

This bank helped me get my money back no argument they pursued scammer and are always open when I need them they print off a bank card in bank don't have to wait for post deserved recognition for they have earned it I love them Reviewed on: 4th April 2023

Quick Easy Banking

Always quick to solve any issues and friendly efficient service in the branch and on the phone. Reviewed on: 4th April 2023

Awesome Customer Service

Metro Bank Customer Service is simply the best. Reviewed on: 4th April 2023

My whole family followed

Best banking decision I ever made , I have recommended everyone I know ! My whole family a a good handful of friends have transferred accounts to metro . Printing bank cards on site is amazing , dog treats in store and staff that are happy and down to earth . The most approachable bank ever ! I have never had 1 issue with Metro in 6 years of banking with them ! Reviewed on: 4th April 2023

Always able to help

I’ve experienced a few issues with my banking including with online banking but metro have had my back every time. I’ve always been able to easily call their hotline and their team are always incredibly accommodating and helpful when it comes to resolving issues quickly. Going into a branch there is always somebody there to greet me and take me to whoever is available and able to help. Overall a very very good bank and wouldn’t hesitate to recommend them! Reviewed on: 4th April 2023

Best bank

I metro bank has the best service Reviewed on: 4th April 2023

Banking with a human touch

Metro Bank does not feel like a bank. Their customer service is second to none, whether visiting a branch or calling them. You always fell better after talking to them. Reviewed on: 4th April 2023

EXCEPTIONAL CUSTOMER CARE

Great customer service. Above and beyond Reviewed on: 4th April 2023

Convenient

A bank that still has a branch open in my town - yes. A bank with great opening hours, even Saturday- yes A bank where you can speak to a cashier, not a computer- yes A bank where you don't have to shout through a screen- yes And.....my dog is welcome too Reviewed on: 4th April 2023

Do you have a different Metro Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Account (discontinued)
from Ditto Bank (inactive company) 3.84 from 4 reviews
Day2Day Current Account
from The Cumberland 4.45 from 19 reviews
Current Account
from ICICI Bank 4.12 from 2 reviews

Want to see more from Metro Bank?

Young Savers
from Metro Bank 4.86 from 392 reviews
Instant access savings
from Metro Bank 4.82 from 484 reviews
Business banking
from Metro Bank 4.79 from 2237 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub