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Metro Bank: Current Account reviews

4.88
Based on 10,560 reviews, last reviewed 11th Jan 2025
50% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Easy sign up and easy to set up new savings. Easy sign up and easy to set up new savings. Good app. Looks good going forward. Reviewed on: 11th January 2025
Alfred G's avatar
Alfred G

Latest lowest rating:

1

Reported fraud activity already 4th time with differ... Reported fraud activity already 4th time with different companies taking money out , and no clear solution offered, actually they make you feel as if... Read more Reviewed on: 7th January 2025
BM's avatar
BM

About this product

The Metro Current Account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current Account reviews (10560)

Review of the Metro Bank, Current Account:

Good

5
Good well done good service nice answer Reviewed on: 10th March 2023

Good bank

5
One of The biggest benefits is that it's open on sundays and fits my busy lifestyle. Reviewed on: 4th April 2023

Better than banksy banking

5
Very quick and efficient. They always deal with my enquires in a timely manner. Reviewed on: 4th April 2023

Quality Banking Service

5
Metro bank offers quality and top -tier banking services as well as a great & superb customer care service Reviewed on: 4th April 2023

Amazing

5
Customer service is second to none. Open in the High Street for customers unlike other banks that have shut local branches, they recognise that not everyone wants to bank online. Reviewed on: 4th April 2023

Easy and convenient

4
Good support coverage than the traditional banks Reviewed on: 4th April 2023

Staff always helpful, friendly and polite.

5
Collect currency… staff ask destination and show interest. Staff always smart.. Worked for Barclays for 33 years and standard has gone right down in service and staff appearance, attitude and knowledge. Reviewed on: 4th April 2023

Used to be fabulous

3
Used to be one of the best of the new retail banks but sadly not what I used to be. Customer services now appears to be broken down into different departments and you spend ages hanging on the phone waiting for someone who's trained for your particular question. I know they could do better. One of my pet issues is that the personal accounts aren't integrated with sage or xero. But I've always found the people I deal with to be courteous even if you have to wait hours Reviewed on: 4th April 2023

Best bank ever!

5
Metro Bank has been amazing since the beginning, never a problem and great customer service! Reviewed on: 4th April 2023

Best bank

5
The best bank in Uk for customer service Reviewed on: 4th April 2023

Mega bank

5
The Best bank. Peoples all products Reviewed on: 4th April 2023

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