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Metro Bank: Current Account reviews

Name: Current Account
Rating: 4.88 (10560 reviews)

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4.88

Based on 10,560 reviews, last reviewed 11th Jan 2025

50% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Easy sign up and easy to set up new savings. Easy sign up and easy to set up new savings. Good app. Looks good going forward. Reviewed on: 11th January 2025

Latest lowest rating:

1

Reported fraud activity already 4th time with differ... Reported fraud activity already 4th time with different companies taking money out , and no clear solution offered, actually they make you feel as if... Read more Reviewed on: 7th January 2025

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About this product

The Metro Current Account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current Account reviews (10560)

Review of the Metro Bank, Current Account:

Good

Good well done good service nice answer Reviewed on: 10th March 2023

Top class services

The best bank so fas I am associated with. On the spot card printing, customer care as they are open even on Sunday. Fast and easy online banking. Excellent customer service. Reviewed on: 4th April 2023

it's friendly atmosphere

I highly recommend bank. Always when I get bank Always all staff are polite. Reviewed on: 4th April 2023

Cheerful & Helpful Customer Service

Recent enquiry at the bank was met with knowledgeable and very helpful staff. Reviewed on: 4th April 2023

Excellent customer service

All my issues have been resolved fast and with professionalism. Online app is easy to use and I am updating all the time. Thank you Reviewed on: 4th April 2023

Free to use abroad (Europe)

I love the fact that their open on Sundays too. I can now not worry about charges when I'm on holiday in Europe as my current account is free to use, Fantastic service to get your card printed immediately in the branch. Easy App to navigate overall it's a fantastic bank so as the service in their branches. I will definitely recommend friends and family with no doubt. Reviewed on: 4th April 2023

My opintin

The banking network is easy fast secure and etc Reviewed on: 4th April 2023

Metro bank is reliable and flexible.

I was introduced to Metro bank, and my business and personal bank accounts were opened instantly on a day, a business manager was present at the site so i didn't have to wait. Metro bank is prompt to resolve any matter I may have at any convenient times, either with my personal or business account. There are flexible, lower rate at international withdrawal. They will contact me to inform me when I do not have sufficient funds available at a time of a direct debit for example. So I react to avoid any inconvenience. When i lost a debit card, it will be replaced instantly at my visit at any branch. I love Metro bank! Reviewed on: 4th April 2023

Metro Bank

Went into the store with no appointment and asked if they could open a bank account for me. within five minutes I was seated and the process began. They asked me a few questions, nothing serious, like proof of identity which I showed them my passport and that was it really they never asked me proof of address they did ask to do a credit check that only took a few minutes. They printed off the card in store and set up my banking app so I was good to go. They were very patient considering i messed up the banking app password and customer number multiple times. The customer service was pleasant to say the least. The only problem I have with them is that they do not have a machine to deposit money in to you have to go to the person on the desk to do it. Overall I would recommend them to anyone who would want to find a new bank to use. Reviewed on: 4th April 2023

technology and people

staff are always friendly and helpful plus the technology is much more advanced and user friendly than other banks Reviewed on: 4th April 2023

Great service

I tend to magnetise cards so they do not operate, easy to call into the bank to get a new card activate pin. They provided me with a holder so this helps prevent this reoccurring. Great service and always helpful. Reviewed on: 4th April 2023

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