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Metro Bank: Current Account reviews

Name: Current Account
Rating: 4.88 (10564 reviews)

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4.87

Based on 10,564 reviews, last reviewed 1st Mar 2025

500% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

No waiting for replacement debit card I lost my debit card. Popped into the bank and they issued a replacement straight away. Staff were very pleasant and efficient. Reviewed on: 1st March 2025

Latest lowest rating:

1

Reported fraud activity already 4th time with differ... Reported fraud activity already 4th time with different companies taking money out , and no clear solution offered, actually they make you feel as if... Read more Reviewed on: 7th January 2025

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About this product

The Metro Current Account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current Account reviews (10564)

Review of the Metro Bank, Current Account:

Everything you need, nothing you don't need

After being a customer for a while I took my young son there to open his first account. Doesn't that say it all? Reviewed on: 3rd April 2023

Great bank to do business with

Have always found the staff very helpful and prompt service. Reviewed on: 4th April 2023

Best bank in UK!

I joined Metro Bank 5 years ago, on a recommendation, and its best decision I've ever made! I've had alot of financial issues in past and have needed to contact them in early hours! I love fact that their is always someone their on end of phone 24/7 and really prompt and efficient service! Also when have had to get a new bank card, I can go into local branch and get a new one straight away, and having metro open 7 days a week and until late has been a god send!!!! Staff always polite and go out way to help you! Reviewed on: 4th April 2023

Excellent customer service

Very fast and helpful stuff, some times I do work n weekend which is great Reviewed on: 4th April 2023

Super easy and good customer service

Loved setting up my account with metro. Simple, easy and straight forward. Nice staff that helped Reviewed on: 4th April 2023

Once Upon A Time with Metro Bank

The Best. Other Banks closing branches Metro Bank is opening to help the customers like me. Reviewed on: 4th April 2023

Amazing and effective service no hassle

100% recommended, Aa mixture of technology service and personal attention…no robots and always have a opened branch Reviewed on: 4th April 2023

Best Bank Ever

I love the Metro Bank's App which I use every day to manage my finances. It is easy and practical to use. If I need to visit a branch there is always a friendly face there ready to greet me. They realise that not all customers can visit them during 'normal' banking hours and always put the customer first by opening much longer hours, even on Sundays. I love them! Reviewed on: 4th April 2023

Best bank

I had a lot of problems but I have had a big help from metro bank the staff are amazing I’m so happy too bank with metro bank Reviewed on: 4th April 2023

The best current account in the UK

I have opened my account with metro bank since 2015. I was only 18 at the time. It was the only bank who let me open my account without having a current job. After that I recommened it many friends and family. No complains so far. Reviewed on: 4th April 2023

Excellent quality of accounts

I have had various accounts and bonds with Metro Bank and they have always been competitive and good value. The service within my local High Wycombe branch is always efficient and professional. Reviewed on: 4th April 2023

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