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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Still can't use my bank account

I would like to vote that Metro Bank are the worst bank ever I can't even access my money because I haven't given them physical ID I am to visit my local branch they advise I live in Norfolk and my nearest branch is in Essex! The world lately just seems to be going mad what nutter nominated this clown bank? Reviewed on: 4th April 2023

Good

Metro bank is easy to use and doesn’t charge any fee’s for using card in Europe Reviewed on: 4th April 2023

Go to bank

Great bank, my go to definitely, always good customer service Reviewed on: 4th April 2023

Modern friendly

Opened account online no problem card came promptly very happy with the account Reviewed on: 4th April 2023

User Friendly

So user friendly, the app is really easy to use to manage your spending and savings habits Reviewed on: 4th April 2023

Excellent service

I’ve been with Metro for over 2 years now, they’re service is always spit on and the staff are always ready to help with any query. The mobile banking app is so easy to use and hassle free as well Reviewed on: 4th April 2023

Excellent

Very good service with good attention , good online service , good customer care in bank and on the phone . Reviewed on: 4th April 2023

Best bank ive used

Ive used a few banks over my time but this bank has been the most convenient out of all of them Reviewed on: 4th April 2023

Great bank to do business with

Have always found the staff very helpful and prompt service. Reviewed on: 4th April 2023

Best bank in UK!

I joined Metro Bank 5 years ago, on a recommendation, and its best decision I've ever made! I've had alot of financial issues in past and have needed to contact them in early hours! I love fact that their is always someone their on end of phone 24/7 and really prompt and efficient service! Also when have had to get a new bank card, I can go into local branch and get a new one straight away, and having metro open 7 days a week and until late has been a god send!!!! Staff always polite and go out way to help you! Reviewed on: 4th April 2023

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