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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Excellent customer service

Very fast and helpful stuff, some times I do work n weekend which is great Reviewed on: 4th April 2023

Super easy and good customer service

Loved setting up my account with metro. Simple, easy and straight forward. Nice staff that helped Reviewed on: 4th April 2023

Once Upon A Time with Metro Bank

The Best. Other Banks closing branches Metro Bank is opening to help the customers like me. Reviewed on: 4th April 2023

Amazing and effective service no hassle

100% recommended, Aa mixture of technology service and personal attention…no robots and always have a opened branch Reviewed on: 4th April 2023

Best Bank Ever

I love the Metro Bank's App which I use every day to manage my finances. It is easy and practical to use. If I need to visit a branch there is always a friendly face there ready to greet me. They realise that not all customers can visit them during 'normal' banking hours and always put the customer first by opening much longer hours, even on Sundays. I love them! Reviewed on: 4th April 2023

Best bank

I had a lot of problems but I have had a big help from metro bank the staff are amazing I’m so happy too bank with metro bank Reviewed on: 4th April 2023

The best current account in the UK

I have opened my account with metro bank since 2015. I was only 18 at the time. It was the only bank who let me open my account without having a current job. After that I recommened it many friends and family. No complains so far. Reviewed on: 4th April 2023

Excellent quality of accounts

I have had various accounts and bonds with Metro Bank and they have always been competitive and good value. The service within my local High Wycombe branch is always efficient and professional. Reviewed on: 4th April 2023

The best banking experience

Finally a bank who treats their customers as human beings. Joel who originally helped us with opening our accounts actually greets us by our names when we visit our Metro branch. Metro are so efficient and professional whilst being attentive and friendly, it’s a pleasure to do our banking. Reviewed on: 4th April 2023

High street banking

Great to have an accessible bank you can actually visit Reviewed on: 4th April 2023

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