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Metro Bank: Current Account reviews

Name: Current Account
Rating: 4.88 (10564 reviews)

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4.87

Based on 10,564 reviews, last reviewed 1st Mar 2025

500% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

No waiting for replacement debit card I lost my debit card. Popped into the bank and they issued a replacement straight away. Staff were very pleasant and efficient. Reviewed on: 1st March 2025

Latest lowest rating:

1

Reported fraud activity already 4th time with differ... Reported fraud activity already 4th time with different companies taking money out , and no clear solution offered, actually they make you feel as if... Read more Reviewed on: 7th January 2025

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About this product

The Metro Current Account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current Account reviews (10564)

Review of the Metro Bank, Current Account:

Everything you need, nothing you don't need

After being a customer for a while I took my young son there to open his first account. Doesn't that say it all? Reviewed on: 3rd April 2023

consistent, pleasant, and refreshing

I hope this business model stays alive. early till late every day in store as well as an increase in being able to do everything digitally too. But having the option of easy interaction and great customer services in store as well is refreshing and, I still believe, essential. Reviewed on: 4th April 2023

FACE TO FACE BANKING

METRO BANK IS GREAT, OPEN 7 DAYS A WEEK, FACE TO FACE ADVISORS. FREINDLY, HELPFUL STAFF. DOG FRIENDLY! Reviewed on: 4th April 2023

Amazing

So easy to use and quick to set up Reviewed on: 4th April 2023

Awesome services

Enjoying at full . Always prefer to use Metro bank. I wish to use it forever. Reviewed on: 4th April 2023

Great service

I went to the bank to open an account I expected to be there for sometime but to my surprise the service was excellent brief information was taken from me at the desk and then passed on to someone who was informative and opened my account I was out of the bank in 30 minutes Regards M Mann Reviewed on: 4th April 2023

never disappointed when or wherever I visit

always very polite and helpful regardless of which branch you visit. Reviewed on: 4th April 2023

Friendly and open convenient hours

A breath of fresh air. Friendly staff, dog friendly too, and open longer hours, so easy to get in to a branch. Reviewed on: 4th April 2023

Brilliant and efficient with friendly staffs

Every time I have gone into metro bank not only do they give service with a friendly welcome and smile, they always sort any needs or queries I have with efficient effort Reviewed on: 4th April 2023

Metro are an available bank and support customers right there without too much hustle. The old way is the best way

Always the BEST, METRO is the number one bank on my high street, family-oriented and child friendly. Reviewed on: 4th April 2023

Easily acessible

Metro bank is easily acessible . Customer service is great and staff are friendly Reviewed on: 4th April 2023

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