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Metro Bank: Current Account reviews

Name: Current Account
Rating: 4.88 (10564 reviews)

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4.87

Based on 10,564 reviews, last reviewed 1st Mar 2025

500% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

No waiting for replacement debit card I lost my debit card. Popped into the bank and they issued a replacement straight away. Staff were very pleasant and efficient. Reviewed on: 1st March 2025

Latest lowest rating:

1

Reported fraud activity already 4th time with differ... Reported fraud activity already 4th time with different companies taking money out , and no clear solution offered, actually they make you feel as if... Read more Reviewed on: 7th January 2025

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About this product

The Metro Current Account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current Account reviews (10564)

Review of the Metro Bank, Current Account:

Everything you need, nothing you don't need

After being a customer for a while I took my young son there to open his first account. Doesn't that say it all? Reviewed on: 3rd April 2023

Easy to access

Problems made easy to solve.,the staffs are well trained to attend to customers. The approach attention from the staff are welcome Reviewed on: 4th April 2023

Best service

Amazing customer care! Easy and fast problem solving! Reviewed on: 4th April 2023

The best bank

Always helpful, open often to accommodate working hours. Not complicated and easy to use, definitely the besf Reviewed on: 4th April 2023

Would highly recommend

The bank works around us. Friendly staff. Would definitely recommend Reviewed on: 4th April 2023

Outstanding service

Always impressed by the customer service both in the branch and online 10 out of 10. Reviewed on: 4th April 2023

Great for Personal Banking

They open 7 days a week & open late. They are very helpful on the phone or in branch. they offer a number of service to keep your money safe. Reviewed on: 4th April 2023

Awesome bank

The ease of opening the account, plus the opening days and hours along with the fact they can print a new card within 15 minutes if you have lost or had your card cloned or stolen make this bank so much better than the others. The staff are always friendly in any of the branches I have been to which also makes for a nice experience. Reviewed on: 4th April 2023

Only caused problems, not even trying to help

I was trying to opening a current account and there were a couple of issues that prevented me from opening it. Metro did non even try to help me solve the issues. After a month of going back and forth to the branches I still do not have a current account, so I gave up on Metro Bank begin a decent bank and went to open a Barclays current account which only took 3 days to open. Ridiculous. Reviewed on: 4th April 2023

open every day when you need it

open when you need it does what you need Reviewed on: 4th April 2023

Great customer service

Great company service and the opening hours are so helpful. Reviewed on: 4th April 2023

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Alternative products

Personal Current Account
from Bank of Ireland 4.15 from 13 reviews
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from Nationwide 5.00 from 3 reviews
Current account
from Unizest 2.60 from 2 reviews

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